L'Osteria

Catering Unit SU3 - SU5 Lower Ground and upper ground level | Quakers Friars |, Bristol
0117 440 7140

Recent Reviews

Eloise Meehan

Lovely food and staff friendly would definitely return.

Jenifer Oshima

My husband and I came to this restaurant for the first time. We came to Bristol to celebrate out our one year wedding anniversary.First everything was alright. We got seated and ordered 2 pizzas. We weren’t told that the pizzas were going to be huge. I asked the server if I could talk to the manager who came to our table 1 min later. I explained to him that we didn’t know that the pizzas were huge and that when two people come in to eat at the restaurant and order 2 pizzas they should alert the customers that the pizzas are very big. As I have been working in hospitality for a decade, such as restaurants, bars, cafes etc, I didn’t want to make it a big deal and be a “Karen” but just to let them know that it would be nice to alert the customers because I would if I were working there as I did and do at all the places I worked at. The manager said that we could takeaway the left overs and just reheat it at home and that the restaurant is very famous and that we should’ve known that the pizzas are big. I pointed out that we are staying at a hotel and it doesn’t have a fridge to store the leftovers nor does it have a microwave. In the end the manager was not apologetic whatsoever. And my husband and I decided go give the leftovers to homeless people. After we asked for the bill which another server brought us. We decided not to pay for service charge because the service was very poor. The server asked us the reason why and we told him the same thing we told the manager. We were told that it’s not the best interest of the restaurant to advise customers that the pizza is big because otherwise the customers wouldn’t spend as much. In addition, he also said that they serve 200 people a day and that they don’t remember to alert customers about the pizza size and he also said that when he sees that someone is British (as my husband) he doesn’t say anything but when customers are foreigners he sometimes do.Anyway not good service at all.

Marek Dzierżanowski

Ok, I recommend

Abigail Mathieson

Lovely restaurant and great price for portion size! Food quality seems good but I don't think I ordered the best options on the menu and can imagine the less complicated pizzas are amazing! My partner LOVED the carbonara, but the special we had of the Caesar pizza wasn't our favourite. Would definitely go back but would try something different!

Yosif Petrov

Good location, decent pizza and a good selection of beer.

l troake

The Pizza's are huge!

macovei ionela

Hi service and skill of Katie it was very nice ?

sualeha mustafa

We went around 4 pm and our food arrived an hour later. Service was slow at that time. The glasses stank so much we couldn't really drink our water.The food was excellent tho and portion size is huge. They do serve halal chicken as well, just ask for it.Do double check your bill because they overcharged my friend 2 pounds.It's a really big restaurant with tasteful food just need to work on service probably.

yu lung yip

Starters was good. Decent quality antipasti meat and breads. But real problem with the actual cooking. Pizzas and pastas was very salty. Predrenched with oil. And cheese. But a bad mix. The tomato paste used was salty then only tiny amount of mozzarella and Buffalo cheese and lots of salty blue cheese and hard cheese. Frankly it gave two out of six of us stomach upsets afterwards. Service was good waiter was helpful but the actual chef clearly just can't cook

Isabelle Dunlop

Would give 0 stars if I could! We went for a meal here yesterday and my food came out 15 minutes after my partner’s food. The service was APPALLING, I don’t know whether the waitress who served us was a supervisor or not as she was wearing a different uniform to the rest of the staff. She was really rude and abrupt from the minute she seated us, all the way through to the end of the meal when we requested compensation for the late meal. She screwed up the receipt in front of us, sighed loudly and walked away. She then sent a colleague with the revised bill who was apologetic. I can’t help but think that this service was because we are a young couple. Avoid this place at all costs!!! We will NOT be returning!

Simon Jackson

I ordered from here on deliveroo and not only was I missing an extra that I requested the pizza looked awful and for £22 a complete rip off.

loveena rastogi

Horrible experience here. First, no one will entertain you for atleast half an hour so please be prepared before you walk-in this restaurant. We waited for almost 25 mins before someone took the order. After placing an order I asked extra toppings(broccoli) in my pasta. To my surprise what I found was only the stalks of the broccoli, not even a single flower of broccoli could be seen.I didn't even complain for that. Later on they charged extra for tha Pasta. (Higher than what was mentioned in the Menu) plus extra for toppings as well. When I complained about it they returned my money and one of the waiters was so rude and was sarcastic for asking back my money.if you are planning to visit this restaurant make sure you check the Bill at the end. They charge you extra and are quite rude about it. Me and my friends are Never going back again.Pathetic service and disgusting people serving there.

Dion C

Walked in, food was good filling. Lovely

S Fff

So pizza was undercooked and staff was rude the pints were awfully poured and to top it off they added a service charge at this place, so paid £8.50 for them to bring the food I paid for to my table so I never left a tip, I think this is just rude and cheeky to add nerley 10 pounds to a bill for no reason at all, I will definitely never go here again place has gone down hill so badly last few years but to start adding service charges as if we were in America is a joke the staff get paid a wage end of the day should be up to customer to leave a tip not be forced to pay a service charge of 10 pounds to bring food that has been paid for and a waiter/waitress has been paid wage for too still add a service charge proper cheeky place and people should think before coming here if it's reasonable to be forced to pay in this way.

PJ C

Best pizzas in Bristol.Nice modern restaurant with an open

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