Mark and Marcus are a credit to Costa coffee.They kept their calm when a customer got the hump when he was asked (very politely) to move so the floors could be cleaned. They gave him time to finish his drink (as they did us) but that was not good enough for him.
B W
I have popped in several times when traveling to and from seeing family, the staff are always pleasant, it is clean. And most importantly I feel the Barista that served me today made the best flat white I have had in a while. Only annoying thing is the price.
Samuel Coelho
Every single time I stop at this coffee shop, the queues are massive, of about 15/20 people. Buybe I'm just unluckily but by judging at the comments, it's not just me. 1 person at the till and 2 baristas in one machine. There is another 2 machines but are always empty. There is another Costa coffee stall outside but also not in use.Lack of staff is clearly the problem and its been for months! Not stopping here anymore.Mcdonalds makes espressos as good as here, but a ⅓ of the price and is just 10seconds away from this place. Shame.
Deepan Prasath
We friends ordered 1-small 2-medium and large chai latte but that all Wes cold and the guy who served the coffees Wes very rude and this is the worst costa I had in my life ?
Rachel Hadley
No iced drinks when we visited.... also staff member doing the drinks prep was rude and snappy as I was using my own cup and was told me to remove the lid as they wasn't allowed to touch them.If you can't be nice and polite to th general public then your in the wrong job
Daniel Bates
Currently looking at a queue of 30+ people, and have waited for nearly 20 minutes to order. Can't tell if it's because one of the coffee machines if out of order, or whether the staff are just not using it. No apologies or reason given for wait. Certainly wasn't down to a lack of staff - two are standing behind the counter with their arms crossed doing nothing. Disappointing experience.
wam-wom
popcorn frappe without popcorn syrup or popcorn shavings…. literally cold sugary milk.
M Abas
Terrible experience, coffees was cold as ice.Tasteless and Extremely poor quality i could not even drink half of it. The staff were extremely disrespectful and unprofessional,it's truly unbelievable how messed up this place is. No wonder why they got 2 star. Honestly, if I could give them 0 star, I would. Avoid this so called costa coffee please.
Colin Sawers
Limited choice of cakes here compared to high street stores. Often they are unable to serve drinks or food on china cups or plates, today it was because the dishwasher was broken, previously it was because it was only 3 hours before they closed. I suspect the hard pushed staff prefer not to wash up which is fair enough as there never seems to be more than 2 people working here. The whole place feels a bit down at heel and unloved.Parking: Ample parking as located in a service station.Wheelchair accessibility: Level access from the car park right into the cafe.
Nathan Meleg
Where do I start I went in for 2 sausage sandwich and 2 hot chocolates and the sandwichs was adequate but expensive and the hot chocolate tasted like water with a hint of chocolate and the staff seems like the didn't know what day it was absolutely shocking experience.
Very expensive -£4 for a small mocha. Tasted bitter and wasn't particularly hot. Was handed to me so quickly it couldn't have been made fresh. On the card machine you have to tap through a donation screen - very irritating and confusing for older customers on front of me. Weird noise coming from the air conditioning. I wanted to drink in but didn't even get the option and was handed a take away cup.
Sam M
Okay if you would like hot drinks.Food selection isn't great the options aren't great and not a great selection but this could be the timings I've been in which is either early morning or late afternoon.You haven't been able to get ice drinks for months and months I'm really surprised this issue still isn't sorted out.I definitely recommend going to other Costas in the local area rather than this one.
Michael Melling
£4.70 for a medium vanilla Latte.Daylight robbery. Shocking.Avoid.
marty simpson-thomas
Very slow, often queues and standing around. No urgency.
Stephen Kirk
Staff were incredibly rude, tho one person had a smile it was totally fake. I ordered my coffee in a takeout cup and it was only half full (It isn’t a massive takeout cup), the worst bit is I saw them pouring half of it down the drain and served it to me with a spillage down the side of my cup where they had poured it out. What the heck? Never visiting a costa again, you would never get that service at Starbucks or Pret, let alone an independent shop.
Mark and Marcus are a credit to Costa coffee.They kept their calm when a customer got the hump when he was asked (very politely) to move so the floors could be cleaned. They gave him time to finish his drink (as they did us) but that was not good enough for him.
I have popped in several times when traveling to and from seeing family, the staff are always pleasant, it is clean. And most importantly I feel the Barista that served me today made the best flat white I have had in a while. Only annoying thing is the price.
Every single time I stop at this coffee shop, the queues are massive, of about 15/20 people. Buybe I'm just unluckily but by judging at the comments, it's not just me. 1 person at the till and 2 baristas in one machine. There is another 2 machines but are always empty. There is another Costa coffee stall outside but also not in use.Lack of staff is clearly the problem and its been for months! Not stopping here anymore.Mcdonalds makes espressos as good as here, but a ⅓ of the price and is just 10seconds away from this place. Shame.
We friends ordered 1-small 2-medium and large chai latte but that all Wes cold and the guy who served the coffees Wes very rude and this is the worst costa I had in my life ?
No iced drinks when we visited.... also staff member doing the drinks prep was rude and snappy as I was using my own cup and was told me to remove the lid as they wasn't allowed to touch them.If you can't be nice and polite to th general public then your in the wrong job
Currently looking at a queue of 30+ people, and have waited for nearly 20 minutes to order. Can't tell if it's because one of the coffee machines if out of order, or whether the staff are just not using it. No apologies or reason given for wait. Certainly wasn't down to a lack of staff - two are standing behind the counter with their arms crossed doing nothing. Disappointing experience.
popcorn frappe without popcorn syrup or popcorn shavings…. literally cold sugary milk.
Terrible experience, coffees was cold as ice.Tasteless and Extremely poor quality i could not even drink half of it. The staff were extremely disrespectful and unprofessional,it's truly unbelievable how messed up this place is. No wonder why they got 2 star. Honestly, if I could give them 0 star, I would. Avoid this so called costa coffee please.
Limited choice of cakes here compared to high street stores. Often they are unable to serve drinks or food on china cups or plates, today it was because the dishwasher was broken, previously it was because it was only 3 hours before they closed. I suspect the hard pushed staff prefer not to wash up which is fair enough as there never seems to be more than 2 people working here. The whole place feels a bit down at heel and unloved.Parking: Ample parking as located in a service station.Wheelchair accessibility: Level access from the car park right into the cafe.
Where do I start I went in for 2 sausage sandwich and 2 hot chocolates and the sandwichs was adequate but expensive and the hot chocolate tasted like water with a hint of chocolate and the staff seems like the didn't know what day it was absolutely shocking experience.
Restaurantji Recommends
Very expensive -£4 for a small mocha. Tasted bitter and wasn't particularly hot. Was handed to me so quickly it couldn't have been made fresh. On the card machine you have to tap through a donation screen - very irritating and confusing for older customers on front of me. Weird noise coming from the air conditioning. I wanted to drink in but didn't even get the option and was handed a take away cup.
Okay if you would like hot drinks.Food selection isn't great the options aren't great and not a great selection but this could be the timings I've been in which is either early morning or late afternoon.You haven't been able to get ice drinks for months and months I'm really surprised this issue still isn't sorted out.I definitely recommend going to other Costas in the local area rather than this one.
£4.70 for a medium vanilla Latte.Daylight robbery. Shocking.Avoid.
Very slow, often queues and standing around. No urgency.
Staff were incredibly rude, tho one person had a smile it was totally fake. I ordered my coffee in a takeout cup and it was only half full (It isn’t a massive takeout cup), the worst bit is I saw them pouring half of it down the drain and served it to me with a spillage down the side of my cup where they had poured it out. What the heck? Never visiting a costa again, you would never get that service at Starbucks or Pret, let alone an independent shop.