Costa Coffee

Name: Costa Coffee
Address: Extra Services, A14/M11, Cambridge, Cambridgeshire, CB23 4WU, US
Telephone: 0333 003 5883
Rating: 1.8

Coffee Shops

Hours:
Extra Services, A14/M11, Cambridge
0333 003 5883

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Reviews for Costa Coffee

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November 2023

Every single time I stop at this coffee shop, the queues are massive, of about 15/20 people. Buybe I'm just unluckily but by judging at the comments, it's not just me. 1 person at the till and 2 baristas in one machine. There is another 2 machines but are always empty. There is another Costa coffee stall outside but also not in use.Lack of staff is clearly the problem and its been for months! Not stopping here anymore.Mcdonalds makes espressos as good as here, but a ⅓ of the...read full review

October 2023

No iced drinks when we visited.... also staff member doing the drinks prep was rude and snappy as I was using my own cup and was told me to remove the lid as they wasn't allowed to touch them.If you can't be nice and polite to th general public then your in the wrong job

August 2023

Currently looking at a queue of 30+ people, and have waited for nearly 20 minutes to order. Can't tell if it's because one of the coffee machines if out of order, or whether the staff are just not using it. No apologies or reason given for wait. Certainly wasn't down to a lack of staff - two are standing behind the counter with their arms crossed doing nothing. Disappointing experience.

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