If you're after tiny portions of cremated chicken that tastes like burnt rubber, this is the place for you. Not enough sauce bottles even when the place is not full (waitress told us to go ask other diners to borrow their sauce). Seriously, never again.
G D
We as a family are big Nandos FANS . But This NANDOS outlet at the cambridge leisure park was the worst experience ever.Food was lateStaff was horriblePlace was dirtyService was terribleWon't be going there ever again .
Hayley Haworth
We arrived on a Saturday night at 5:30pm and had to wait to be seated, despite our table being ready (they didn't want the kitchen to be overwhelmed). No cutlery was available. No water glasses were available. The ice maker was broken. The Nandos app refused to let me pay, so I had to queue at the till. Multiple deliveroo drivers were hanging around this area and made it very crowded. The food was fine although took a little longer than the town centre Nandos (due to the number of deliveroo orders?). The waitress seemed bored. I really felt that the seated customers were a nuisance in what is essentially a kitchen run for online orders.Kid-friendliness: My children always enjoy the food and unlimited drinks.
Harry's Barber shop
Great service, friendly team. Food was spot on.
AIDAS KAPACINSKAS
Always enjoying food at Nandos.
Ali Cifci
There wasnt many people inside but we had been waiting for around half am hour hour still no sign of when the food is coming. I've also just heard the table behind us saying that one of there meals didn't come so they have to wait another 5 to 10 minutes.
Joy Owusu
Onyinye and a man with a red shirt where really nice and friendly. Great customer service and the food was great.Would defo come again.
Bob Davies
Good warm food, fast service. Great friendly staff.
Radi Galinova
We have been to Nando’s numerous times, but we have never encountered such a bad service. The waitress didn’t know what she was doing on her shift. She forgot what we had ordered and on top of that.. she gave us something else which we didn’t order after waiting 25mins. Improve your service! We are not going to this Nando’s again!
LS
Food is great, I've been many times and I've had great service from sam and tio!
Food was the same at any other Nandos, but the staff didn't bother cleaning tables and I picked up 6 knives before I found one without food
Ruth A
Really bad service. Out of wing. Big delay. Out of wedges but not told this until 20 mins after ordering. Ordered sharing platters and when I asked for 2 plates was told they were out of plates!! Had to wait 10 mins fkr dishwasher to finish. I am not making this up. Our food sat under heat lamps for ages and I had to beg kitchen staff to allow me to take it ! There was waiting staff and a manager but they were completely disinterested. Previous time I was there they messed up the order and instead of just giving us what we were missing ( it was broccoli ffs!) they went back and forth with receipts and had manager come over and eventually satisfied themselves on the paperwork that we were entitled to our broccoli - by which time we had finished eating! Both visits were Monday night with the place only about quarter full. Most surprising thing is that it’s still functioning with this staff. Truly truly terrible service.
geoffstrums
Have been to many a Nando's and always been pleased in the past. This visit was awful. Seated after about a 15 min wait despite plenty of tables being free. Ordered on the app straight away. No service at all to our table for 20 mins. Had to go and find a member of wait staff to ask where our drinks were. Food was stacking up on the passover without wait staff serving. Another 20 mins or so before our food was served. All the time the staff (not that there were many) seemed to be walking around without purpose. Food was OK when it finally arrived but, by then, our mood wasn't exactly buoyant! We won't be returning to this restaurant.
Olçum Alkan
Our food waited more than 15 minutes on the counter before they were served.
If you're after tiny portions of cremated chicken that tastes like burnt rubber, this is the place for you. Not enough sauce bottles even when the place is not full (waitress told us to go ask other diners to borrow their sauce). Seriously, never again.
We as a family are big Nandos FANS . But This NANDOS outlet at the cambridge leisure park was the worst experience ever.Food was lateStaff was horriblePlace was dirtyService was terribleWon't be going there ever again .
We arrived on a Saturday night at 5:30pm and had to wait to be seated, despite our table being ready (they didn't want the kitchen to be overwhelmed). No cutlery was available. No water glasses were available. The ice maker was broken. The Nandos app refused to let me pay, so I had to queue at the till. Multiple deliveroo drivers were hanging around this area and made it very crowded. The food was fine although took a little longer than the town centre Nandos (due to the number of deliveroo orders?). The waitress seemed bored. I really felt that the seated customers were a nuisance in what is essentially a kitchen run for online orders.Kid-friendliness: My children always enjoy the food and unlimited drinks.
Great service, friendly team. Food was spot on.
Always enjoying food at Nandos.
There wasnt many people inside but we had been waiting for around half am hour hour still no sign of when the food is coming. I've also just heard the table behind us saying that one of there meals didn't come so they have to wait another 5 to 10 minutes.
Onyinye and a man with a red shirt where really nice and friendly. Great customer service and the food was great.Would defo come again.
Good warm food, fast service. Great friendly staff.
We have been to Nando’s numerous times, but we have never encountered such a bad service. The waitress didn’t know what she was doing on her shift. She forgot what we had ordered and on top of that.. she gave us something else which we didn’t order after waiting 25mins. Improve your service! We are not going to this Nando’s again!
Food is great, I've been many times and I've had great service from sam and tio!
Restaurantji Recommends
I loved the food and services it was such a great
Food was the same at any other Nandos, but the staff didn't bother cleaning tables and I picked up 6 knives before I found one without food
Really bad service. Out of wing. Big delay. Out of wedges but not told this until 20 mins after ordering. Ordered sharing platters and when I asked for 2 plates was told they were out of plates!! Had to wait 10 mins fkr dishwasher to finish. I am not making this up. Our food sat under heat lamps for ages and I had to beg kitchen staff to allow me to take it ! There was waiting staff and a manager but they were completely disinterested. Previous time I was there they messed up the order and instead of just giving us what we were missing ( it was broccoli ffs!) they went back and forth with receipts and had manager come over and eventually satisfied themselves on the paperwork that we were entitled to our broccoli - by which time we had finished eating! Both visits were Monday night with the place only about quarter full. Most surprising thing is that it’s still functioning with this staff. Truly truly terrible service.
Have been to many a Nando's and always been pleased in the past. This visit was awful. Seated after about a 15 min wait despite plenty of tables being free. Ordered on the app straight away. No service at all to our table for 20 mins. Had to go and find a member of wait staff to ask where our drinks were. Food was stacking up on the passover without wait staff serving. Another 20 mins or so before our food was served. All the time the staff (not that there were many) seemed to be walking around without purpose. Food was OK when it finally arrived but, by then, our mood wasn't exactly buoyant! We won't be returning to this restaurant.
Our food waited more than 15 minutes on the counter before they were served.