We visited on mother's day as a table of 3. First, the food was all done very nicely and tasted great. Such a shame the service let it down. We were sat upstairs where 2 girls were serving. They both couldn't have been less interested in their jobs. No smiles, or friendliness at all. Took drink and food order quickly but after that we were just left to it. We'd finished our starters, they cleared half the plates away and then just left one there which wasn't collected at all. Mains came and again once we'd finished we were not approached. We must of been sitting there for at least 20 minutes before we asked for dessert menus and then plates were taken. It was then another 15 minutes before they came back to take our order, at which point it was too late as we were close to the max 2 hours stay at the car Park, that tells you how slow they were . Id understand it if they were busy serving a lot of tables but they weren't, they were just standing at the bar. Such a shame, as food was good.
Phil Knighton
It's Prezzo - a chain restaurant. You free what to expect abd if you get what you expect, with friendly service, it's a winner. Good evening out with great friends. Staff were friendly, welcoming, good with a child in our group. Food was served promptly, was hot and tasty. Not award winning but good food for a fair price.
765AndiSc
Table for 6 booked on Saturday evening. Very busy but served quickly. All drinks and food were reasonably priced. Lots of choices available too. Can highly recommend Caesar salad, Lasagne, Penne pasta and spicy pizzas, particularly calzone.
Q4586RVmh
The two star rating is based on the fact that cash isn’t acceptable in Prezzo. This is very disappointing, for this reason we will take our money elsewhere. Amazing staff though, really polite and helpful.
rosemarymF8265YQ
My husband is gluten free and as Prezzo has the GF accreditation, I expected better. Poor choice on the gluten free menu. Main and dessert sub standard and cold coffee. Gluten free should not mean second class. Will not be coming again and definitely would not recommend to any coeliacs.
Arsenio Fernandez
Nice place, perfect location close to the Cathedral. Good pizza and good pasta dishes. Not such a variety of beer. Also the pizza menu a little short.
Rebekah Smith
Thank you so much for looking after my son and his friends today .
They had a lovely time and your assistance meant I could drop them off and no need for me to even come in.
Much appreciated.
Becky
richardaT4250RC
The menu was varied. Good food, excellent service - beef in chianti with porcini mash was superb. Decent wine, Fair price. It was quiet Friday afternoon but apparently gets very busy Friday , Saturday evenings. It is worthwhile checking it out.
Karishma Kari
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John P
Has had a run of poor reviews, A new manager has been appointed and he is doing his best to regain its reputation. We visited iin December 22 wit6h our nephew and friend from Texas. We all enjoyed the meal and service was very good. We shall return. John Packham
Visited before Christmas and left disappointed as found the food mediocre and atmosphere not great. Returned tonight and absolutely no complaints! Food was outstanding and our waitress adorable.
Wiffen
Despite recent mixed reviews on this site, we decided to give this Prezzo a try and we were so glad we did. Warm welcome, fast and friendly service, excellent food. Nothing to fault, and we will certainly be back.
TK-M105
Walking into Prezzo itself, we waited to be seated at the front door and ended up getting hit in the back by other customers due to the lack of view through the front door. As we were seated, we were asked the obvious questions such as allergies and any food restrictions that any of us had. As we went to order our meals for the night, we were told that one of them wasn’t available. There was lack of communication and we were left disappointed. Moreover, as we were finishing off our food, one of the two servers of the evening began cleaning up our table; this was seen as rude as the server could of clearly waited as we could finish. Finally, to top it all off, we decided that our deserts could of surely saved us from our night out, however once again, our decisions were also unavailable. I’ve never been so let down as an Italian myself and I should reconsider my options and go to Wildwood which is thankfully just across the road.
Jo
We went for dinner as a table of 8 during the week to celebrate a birthday.Four of our party arrived 5 minutes earlier than the rest, they were seated but not offered a drink whilst waiting. The rest of us arrived (including one child) we were seated but not given a child’s menu. After 20 minutes, we had to call someone over to take our drinks orders and ask for a children’s menu. When our starters finally came (we’d been there an hour by this point and it wasn’t busy) 3 people’s starters (a sharing board) was missing. We waited, thinking it was coming whilst everyone else tucked in, then it became evident that it wasn’t coming. We had to get our waitresses attention to tell her. She didn’t apologise and came back to tell us we’d have to wait 1 minute. This turned into 10 and everyone else had finished their starters when the board arrived. She left the table so quickly she didn’t realise we had no side plates for the sharing board and we all had empty glasses. Once again, we had to grab her attention to come back. The forgotten starter clearly confused the kitchen as waiters started to bring out our main courses before they’d cleared the sharing board. The child in our party was given and charged an adult meal despite ordering a child meal. We were charged extra service charge as a table of 8 but received very substandard service and very average food. This is my third and worst trip to Prezzo Ely and I won’t be returning any time soon. Prezzo, your staff need training and your restaurant needs some updating. I’ve added a photo of the chair I was sitting on to finish things off.
Martin R
Served flat and stale Ferrari Maximum Blanc £9 m. Replaced with fresh. Calzone 3 carne fine. Ravioli (new dish) serves in watery “sauce”. Ravioli Itself was OK. Disappointing visit as Ely Prezzo has been good on previous visits for our Advent anniversary. Waitress was fine but needs some training in wine.
We visited on mother's day as a table of 3. First, the food was all done very nicely and tasted great. Such a shame the service let it down. We were sat upstairs where 2 girls were serving. They both couldn't have been less interested in their jobs. No smiles, or friendliness at all. Took drink and food order quickly but after that we were just left to it. We'd finished our starters, they cleared half the plates away and then just left one there which wasn't collected at all. Mains came and again once we'd finished we were not approached. We must of been sitting there for at least 20 minutes before we asked for dessert menus and then plates were taken. It was then another 15 minutes before they came back to take our order, at which point it was too late as we were close to the max 2 hours stay at the car Park, that tells you how slow they were . Id understand it if they were busy serving a lot of tables but they weren't, they were just standing at the bar. Such a shame, as food was good.
It's Prezzo - a chain restaurant. You free what to expect abd if you get what you expect, with friendly service, it's a winner. Good evening out with great friends. Staff were friendly, welcoming, good with a child in our group. Food was served promptly, was hot and tasty. Not award winning but good food for a fair price.
Table for 6 booked on Saturday evening. Very busy but served quickly. All drinks and food were reasonably priced. Lots of choices available too. Can highly recommend Caesar salad, Lasagne, Penne pasta and spicy pizzas, particularly calzone.
The two star rating is based on the fact that cash isn’t acceptable in Prezzo. This is very disappointing, for this reason we will take our money elsewhere. Amazing staff though, really polite and helpful.
My husband is gluten free and as Prezzo has the GF accreditation, I expected better. Poor choice on the gluten free menu. Main and dessert sub standard and cold coffee. Gluten free should not mean second class. Will not be coming again and definitely would not recommend to any coeliacs.
Nice place, perfect location close to the Cathedral. Good pizza and good pasta dishes. Not such a variety of beer. Also the pizza menu a little short.
Thank you so much for looking after my son and his friends today . They had a lovely time and your assistance meant I could drop them off and no need for me to even come in. Much appreciated. Becky
The menu was varied. Good food, excellent service - beef in chianti with porcini mash was superb. Decent wine, Fair price. It was quiet Friday afternoon but apparently gets very busy Friday , Saturday evenings. It is worthwhile checking it out.
I recommend Mrs Elizabeth Bays Crypto as the Best Forex Bitcoin Trading Expert because I have gotten to know her from her mom and she is kind and very knowledgeable about Forex Trading Services. She make sure I have what I need. Couldn't be happier Trading with Mrs Elizabeth Bays since 2018. She's the best. Contact her on this WhatsApp Below WHATSAPP:+1 {209}896-9431 email: [email protected] If you have lost alot in Forex Trading I assure you she will make it up to you thanks.
Has had a run of poor reviews, A new manager has been appointed and he is doing his best to regain its reputation. We visited iin December 22 wit6h our nephew and friend from Texas. We all enjoyed the meal and service was very good. We shall return. John Packham
Restaurantji Recommends
Visited before Christmas and left disappointed as found the food mediocre and atmosphere not great. Returned tonight and absolutely no complaints! Food was outstanding and our waitress adorable.
Despite recent mixed reviews on this site, we decided to give this Prezzo a try and we were so glad we did. Warm welcome, fast and friendly service, excellent food. Nothing to fault, and we will certainly be back.
Walking into Prezzo itself, we waited to be seated at the front door and ended up getting hit in the back by other customers due to the lack of view through the front door. As we were seated, we were asked the obvious questions such as allergies and any food restrictions that any of us had. As we went to order our meals for the night, we were told that one of them wasn’t available. There was lack of communication and we were left disappointed. Moreover, as we were finishing off our food, one of the two servers of the evening began cleaning up our table; this was seen as rude as the server could of clearly waited as we could finish. Finally, to top it all off, we decided that our deserts could of surely saved us from our night out, however once again, our decisions were also unavailable. I’ve never been so let down as an Italian myself and I should reconsider my options and go to Wildwood which is thankfully just across the road.
We went for dinner as a table of 8 during the week to celebrate a birthday.Four of our party arrived 5 minutes earlier than the rest, they were seated but not offered a drink whilst waiting. The rest of us arrived (including one child) we were seated but not given a child’s menu. After 20 minutes, we had to call someone over to take our drinks orders and ask for a children’s menu. When our starters finally came (we’d been there an hour by this point and it wasn’t busy) 3 people’s starters (a sharing board) was missing. We waited, thinking it was coming whilst everyone else tucked in, then it became evident that it wasn’t coming. We had to get our waitresses attention to tell her. She didn’t apologise and came back to tell us we’d have to wait 1 minute. This turned into 10 and everyone else had finished their starters when the board arrived. She left the table so quickly she didn’t realise we had no side plates for the sharing board and we all had empty glasses. Once again, we had to grab her attention to come back. The forgotten starter clearly confused the kitchen as waiters started to bring out our main courses before they’d cleared the sharing board. The child in our party was given and charged an adult meal despite ordering a child meal. We were charged extra service charge as a table of 8 but received very substandard service and very average food. This is my third and worst trip to Prezzo Ely and I won’t be returning any time soon. Prezzo, your staff need training and your restaurant needs some updating. I’ve added a photo of the chair I was sitting on to finish things off.
Served flat and stale Ferrari Maximum Blanc £9 m. Replaced with fresh. Calzone 3 carne fine. Ravioli (new dish) serves in watery “sauce”. Ravioli Itself was OK. Disappointing visit as Ely Prezzo has been good on previous visits for our Advent anniversary. Waitress was fine but needs some training in wine.