Hugely overpriced but upon ordering, suspected it would be because the food is of high quality but my word was I wrong. Food was horrible, greasy and bland. Wouldn’t order again if it was the only takeaway open!
Jamie Miller
Just been here for a big family meal (25) staff were lovely and very accommodating. Food tasted great and was fresh and hot so no complaints. Having looked at the recent reviews we was very sceptical but to my surprise most are false and can honestly say would highly recommended.
Steve Shortland
Wow! Went to celebrate a family members birthday. Wasn't too sure on what to expect but had an absolutely amazing time. There was so much choice for food, all of which were incredibly tasty... Especially the broccoli! Travelled from Norwich and would do it all again. Thanks for an amazing meal. Service was always with a smile and was always about when needed.
Liz Appleton
Excellent foods and friendly staff, never disappointed, highly recommended.
luke rennie
Myself and my partner were in the area and were looking for a good Chinese restaurant that was gluten-free, and we came across this restaurant. We were coming across from ashwell and were heading to downham Market. Once we arrived, the waiter asked what we would like for drinks and what menu we would like, and we asked for both as one is normal and the other menu was gluten-free. The selection was vast and you can see effort is put in to making the food as dishes you can't normally get like battered sweet and sour chicken and crispy shredded beef were made gluten free so you know they make the food on site. We both enjoyed the dishes we were served and the staff were very friendly. We will happily come here again.Dietary restrictions: Offer Full gluten-free
Clare Jacques
We had a lovely meal here, we drove a long way as they have lots of gluten free choices which was very appreciated by this coeliac!! The staff were very nice and even moved us when we got cold from the door opening and shutting. Excellent selection of starters and good size portions, only thing that was missing was soups. We will definitely be back again and recommend especially for Gluten free options.Dietary restrictions: Excellent gluten free choices
Lisa Tansley
Went here as a family of two adults, three children and a toddler. The young waiting staff were lovely and friendly and the restaurant is fine in itself, although the lighting was a little harsh and the table was very rickety.We weren’t drinking alcohol on this occasion as we were with our children so got on with ordering plenty of food to go around the table. The starters arrived after a 40 minute wait and were okay. The chicken satay was great and the crispy duck was pleasant, but the rest was fairly unremarkable. The tempura prawns were greasy and as a result the batter was soggy, so they were rather gross.Another 45 minute wait and the mains came. By this time our toddler was getting restless and my partner decided to take him home so it was just me and the three kids. We agreed that I’d ask the restaurant to doggy bag the leftovers up to take home as he’d been unable to eat with us. Anyway, the mains were disgusting. My children ate the chicken chow mein (of which I couldn’t see any chicken in there, it just looked like plain noodles) and the other four or five dishes went to waste. I tasted the crispy chilli beef and it was tasteless and burnt. The squid in oyster sauce was vile. The king prawn dish was also extremely unpleasant.After ten minutes we decided to call it a day and I asked for the bill. £175 (no booze, remember!). I then needed a glass of wine to get over the shock. The restaurant asked if I wanted the food to take away and I declined. The dog had already been fed for the day.Before we left the older Chinese lady removed 10% from my bill which was a nice gesture and I gratefully accepted it before settling and leaving. But I still feel somewhat robbed. £160 and we went home hungry. Never again. Such a disappointing experience and a waste of time and money.
George LATHAM
The only negative was slightly tired decor, apart from that, they offered an excellent, fairly priced menu and the food was hot, well cooked and well presented. Chatty obliging staff. Highly recommended!
Kerry Devine
We went for a meal for a family members birthday. It was towards the end of December so quite busy. The staff were really friendly and welcoming and very well informed about the dishes. The range of food was excellent and was cooked fresh and delicious. We enjoy having a whole evening out and enjoyed the breaks between courses. It was also very good value for money. We will definitely be going again.The only change that I would make is having candles/ dimmer lighting but that's only a personal preference and some customers may not like that/ might be a health and safety issue) I think it would add to the ambience and magic of the Purple Diamond! Lucky to have such a gem in March.Vegetarian options: Good range of veggie food and because it's all cooked fresh you could have something delicious.
Tracy Drinkwater
Friendly staff. Great food, lovely selection. Will definitely be going back.
I visited a few days ago with some friends. We were the only people in this restaurant for the entirety of our stay (which was a few hours) I was disappointed by one of the staff, possibly the manager who was rude to the younger servers working there. She would openly and very loudly say “You always forget everything” ect. The young lad was quite obviously humiliated which made the atmosphere awkward. No one should be treated like that especially in a working environment. The food was nice but it wasn’t as enjoyable as it should have been due to the verbal abuse in the background. The drinks were severely overpriced for a small coke it was £3.80
Chris Walker
We have visited Purple Diamond many times , never disapointed with the service or the food .Looking forward to our next visit real soon .
Rory Ruddock
Decent food. Incredibly rude staff on the phone. A little bit of customer service can go a long way.
Callum
I phoned up to order for my grandfather as he is not great at using technology. Was quoted £6 more for my meal than if I had ordered online. When I spoke to the staff they were very rude replying what do you do you want me to do? I don't own it. Appalling place taking advantage of elderly people and people who aren't able to order online for any reason. After leaving the staff then called me to inform me I was no longer welcome there and were very rude in general.
Luke Savine
Ordered last night, food was not good at all, salt and pepper chips were terrible, batter all soggy off the chicken balls, all round flavourless. I've been ordering for a while now and had a few that wernt great but this was the worsed one. Time to try somewhere else!!
Hugely overpriced but upon ordering, suspected it would be because the food is of high quality but my word was I wrong. Food was horrible, greasy and bland. Wouldn’t order again if it was the only takeaway open!
Just been here for a big family meal (25) staff were lovely and very accommodating. Food tasted great and was fresh and hot so no complaints. Having looked at the recent reviews we was very sceptical but to my surprise most are false and can honestly say would highly recommended.
Wow! Went to celebrate a family members birthday. Wasn't too sure on what to expect but had an absolutely amazing time. There was so much choice for food, all of which were incredibly tasty... Especially the broccoli! Travelled from Norwich and would do it all again. Thanks for an amazing meal. Service was always with a smile and was always about when needed.
Excellent foods and friendly staff, never disappointed, highly recommended.
Myself and my partner were in the area and were looking for a good Chinese restaurant that was gluten-free, and we came across this restaurant. We were coming across from ashwell and were heading to downham Market. Once we arrived, the waiter asked what we would like for drinks and what menu we would like, and we asked for both as one is normal and the other menu was gluten-free. The selection was vast and you can see effort is put in to making the food as dishes you can't normally get like battered sweet and sour chicken and crispy shredded beef were made gluten free so you know they make the food on site. We both enjoyed the dishes we were served and the staff were very friendly. We will happily come here again.Dietary restrictions: Offer Full gluten-free
We had a lovely meal here, we drove a long way as they have lots of gluten free choices which was very appreciated by this coeliac!! The staff were very nice and even moved us when we got cold from the door opening and shutting. Excellent selection of starters and good size portions, only thing that was missing was soups. We will definitely be back again and recommend especially for Gluten free options.Dietary restrictions: Excellent gluten free choices
Went here as a family of two adults, three children and a toddler. The young waiting staff were lovely and friendly and the restaurant is fine in itself, although the lighting was a little harsh and the table was very rickety.We weren’t drinking alcohol on this occasion as we were with our children so got on with ordering plenty of food to go around the table. The starters arrived after a 40 minute wait and were okay. The chicken satay was great and the crispy duck was pleasant, but the rest was fairly unremarkable. The tempura prawns were greasy and as a result the batter was soggy, so they were rather gross.Another 45 minute wait and the mains came. By this time our toddler was getting restless and my partner decided to take him home so it was just me and the three kids. We agreed that I’d ask the restaurant to doggy bag the leftovers up to take home as he’d been unable to eat with us. Anyway, the mains were disgusting. My children ate the chicken chow mein (of which I couldn’t see any chicken in there, it just looked like plain noodles) and the other four or five dishes went to waste. I tasted the crispy chilli beef and it was tasteless and burnt. The squid in oyster sauce was vile. The king prawn dish was also extremely unpleasant.After ten minutes we decided to call it a day and I asked for the bill. £175 (no booze, remember!). I then needed a glass of wine to get over the shock. The restaurant asked if I wanted the food to take away and I declined. The dog had already been fed for the day.Before we left the older Chinese lady removed 10% from my bill which was a nice gesture and I gratefully accepted it before settling and leaving. But I still feel somewhat robbed. £160 and we went home hungry. Never again. Such a disappointing experience and a waste of time and money.
The only negative was slightly tired decor, apart from that, they offered an excellent, fairly priced menu and the food was hot, well cooked and well presented. Chatty obliging staff. Highly recommended!
We went for a meal for a family members birthday. It was towards the end of December so quite busy. The staff were really friendly and welcoming and very well informed about the dishes. The range of food was excellent and was cooked fresh and delicious. We enjoy having a whole evening out and enjoyed the breaks between courses. It was also very good value for money. We will definitely be going again.The only change that I would make is having candles/ dimmer lighting but that's only a personal preference and some customers may not like that/ might be a health and safety issue) I think it would add to the ambience and magic of the Purple Diamond! Lucky to have such a gem in March.Vegetarian options: Good range of veggie food and because it's all cooked fresh you could have something delicious.
Friendly staff. Great food, lovely selection. Will definitely be going back.
Restaurantji Recommends
I visited a few days ago with some friends. We were the only people in this restaurant for the entirety of our stay (which was a few hours) I was disappointed by one of the staff, possibly the manager who was rude to the younger servers working there. She would openly and very loudly say “You always forget everything” ect. The young lad was quite obviously humiliated which made the atmosphere awkward. No one should be treated like that especially in a working environment. The food was nice but it wasn’t as enjoyable as it should have been due to the verbal abuse in the background. The drinks were severely overpriced for a small coke it was £3.80
We have visited Purple Diamond many times , never disapointed with the service or the food .Looking forward to our next visit real soon .
Decent food. Incredibly rude staff on the phone. A little bit of customer service can go a long way.
I phoned up to order for my grandfather as he is not great at using technology. Was quoted £6 more for my meal than if I had ordered online. When I spoke to the staff they were very rude replying what do you do you want me to do? I don't own it. Appalling place taking advantage of elderly people and people who aren't able to order online for any reason. After leaving the staff then called me to inform me I was no longer welcome there and were very rude in general.
Ordered last night, food was not good at all, salt and pepper chips were terrible, batter all soggy off the chicken balls, all round flavourless. I've been ordering for a while now and had a few that wernt great but this was the worsed one. Time to try somewhere else!!