The ambience and food were ok, although the prices are very high for what is on offer.What bothered me were the unappetizing glasses and the service employee wasn't in good shape either: my son ordered iced tea, whereupon the user brought black tea with ice cubes. When we explicitly asked her again if she didn't have "real iced tea", she realized her mistake.Then she asked us if we wanted peach or mango flavor. We wanted mango, but she ended up bringing peach - she corrected her mistake after we pointed it out to her again.This isn't all that bad of course, but if I pay 72GBP for 3 people, then you'd expect better service than in a fast food restaurant.It also has to be said that there was a dirty diaper visible in the parking lot, which didn't really add to the ambience or appetite.
Francesco Carpi
Excessive prices, poor food. Very
Manuel Busi
The quality of the products doesn't match with price.
Farheen Shipanga
Stayed at the hotel and booked a table here for our anniversary dinner. Wonderful service from our waitress (I wish I asked her name but she is a casual at Cast Iron and served us from 7pm 26/08/23.) Welcoming, helpful and so kind to us. The food was amazing, portions are perfect so we were able to have desert which was provided for free for our anniversary. Cannot fault the service and food at this restaurant. They are an asset to the hotel.
alvaro acevedo
The menu has changed since last time I came, prices have gone up by a considerable amount but quality unfortunately went on the opposite direction. It is a shame because it is a nice location
Kimothy Brown
Service was ok, Had to wait a while before someone came up to us with a drink or food menu. Mind you, there were only 3 people in the bar. But when you're from abroad or not fimilar with customs it of this place, it can be a bit unclear. But apparently, you order at the bar.The food was not great. I had the cast iron burger. I think this was the driest burger I ever ate. Had a hard time chewing an even harder time swallowing. I think my trachea is forever scared. I had to wash every bite down with my drink.. the Chipotle sauce I don't know but didn't taste like it nor did it help the meat patty go down. The whole thing was just bland and dry. Fries where ok.There was no atmosphere at all. It felt like I was at a wake. The deco is quite sober as well..
Charlotte
looks great love the refurb cant wait to eat in there
Greg Bullock
Food was really tast but inexplicably cold. I came when the restaurant was all but empty and food arrived very promptly. So how on earth could it be tast yet tepid? I don't understand. I mentioned it to the perfectly pleasant servong staff who was apologetic but offered nothing in return for the cold food.Was good but next time I'll send back the cold food. This time I was in too much of a hurry.
ParvSingh1981
Excellent food can’t fault it at all. Food was delicious and service was brilliant. We have stayed at his hotel before. I would highly recommend. Thanks guys for being very accommodating.
Darren Amos
Average food at best presentation non existant. Service by Sergio absolutely superb. I would suggest you get iut and about for food and drink. Not got a car then there is a Harvester restaurant less than 5 mins walk and a great pub with fantastic food 10-12 mins walk called The Cuckoo.
Food is FANTASTIC!It's overpriced for the portion size, the panko needed chicken was EPPIC the chicken was juicy tasty and didn't need a knife to cut it.The starters were VERY good I had two and they were not very big.Service was quite slow between starter and main it was about 45 mins between starter and main. Which is a shame.Waiters seem new and getting to grips with things but are polite and well intentioned.
Andy Beaver
Very clean, Good food. Good service & friendly staff.
Annette Martin
Drinks were good, the gentleman that served us was polite and helpful however not only was it overpriced but when we paid they wanted to add a service charge on some of the drinks. They also charged different amounts for 2 identical drinks and when we asked for the manager she was rude and unhelpful. Will not be recommending.
Joe Hardman
Good meal nice atmosphere, ordered coffee with hot milk had to ask 3 different members of staff milk did not arrive had to remove coffee from bill took edge of pleasant evening
Steven McDonald
Amazing staff and service will be returning again very soon everyone is just so welcoming. I'm counting down the days till my next visit.
The ambience and food were ok, although the prices are very high for what is on offer.What bothered me were the unappetizing glasses and the service employee wasn't in good shape either: my son ordered iced tea, whereupon the user brought black tea with ice cubes. When we explicitly asked her again if she didn't have "real iced tea", she realized her mistake.Then she asked us if we wanted peach or mango flavor. We wanted mango, but she ended up bringing peach - she corrected her mistake after we pointed it out to her again.This isn't all that bad of course, but if I pay 72GBP for 3 people, then you'd expect better service than in a fast food restaurant.It also has to be said that there was a dirty diaper visible in the parking lot, which didn't really add to the ambience or appetite.
Excessive prices, poor food. Very
The quality of the products doesn't match with price.
Stayed at the hotel and booked a table here for our anniversary dinner. Wonderful service from our waitress (I wish I asked her name but she is a casual at Cast Iron and served us from 7pm 26/08/23.) Welcoming, helpful and so kind to us. The food was amazing, portions are perfect so we were able to have desert which was provided for free for our anniversary. Cannot fault the service and food at this restaurant. They are an asset to the hotel.
The menu has changed since last time I came, prices have gone up by a considerable amount but quality unfortunately went on the opposite direction. It is a shame because it is a nice location
Service was ok, Had to wait a while before someone came up to us with a drink or food menu. Mind you, there were only 3 people in the bar. But when you're from abroad or not fimilar with customs it of this place, it can be a bit unclear. But apparently, you order at the bar.The food was not great. I had the cast iron burger. I think this was the driest burger I ever ate. Had a hard time chewing an even harder time swallowing. I think my trachea is forever scared. I had to wash every bite down with my drink.. the Chipotle sauce I don't know but didn't taste like it nor did it help the meat patty go down. The whole thing was just bland and dry. Fries where ok.There was no atmosphere at all. It felt like I was at a wake. The deco is quite sober as well..
looks great love the refurb cant wait to eat in there
Food was really tast but inexplicably cold. I came when the restaurant was all but empty and food arrived very promptly. So how on earth could it be tast yet tepid? I don't understand. I mentioned it to the perfectly pleasant servong staff who was apologetic but offered nothing in return for the cold food.Was good but next time I'll send back the cold food. This time I was in too much of a hurry.
Excellent food can’t fault it at all. Food was delicious and service was brilliant. We have stayed at his hotel before. I would highly recommend. Thanks guys for being very accommodating.
Average food at best presentation non existant. Service by Sergio absolutely superb. I would suggest you get iut and about for food and drink. Not got a car then there is a Harvester restaurant less than 5 mins walk and a great pub with fantastic food 10-12 mins walk called The Cuckoo.
Restaurantji Recommends
Food is FANTASTIC!It's overpriced for the portion size, the panko needed chicken was EPPIC the chicken was juicy tasty and didn't need a knife to cut it.The starters were VERY good I had two and they were not very big.Service was quite slow between starter and main it was about 45 mins between starter and main. Which is a shame.Waiters seem new and getting to grips with things but are polite and well intentioned.
Very clean, Good food. Good service & friendly staff.
Drinks were good, the gentleman that served us was polite and helpful however not only was it overpriced but when we paid they wanted to add a service charge on some of the drinks. They also charged different amounts for 2 identical drinks and when we asked for the manager she was rude and unhelpful. Will not be recommending.
Good meal nice atmosphere, ordered coffee with hot milk had to ask 3 different members of staff milk did not arrive had to remove coffee from bill took edge of pleasant evening
Amazing staff and service will be returning again very soon everyone is just so welcoming. I'm counting down the days till my next visit.