We have been visiting the Grosvenor Arms for years and I’m afraid it is now very poor compared to the days when Brunning and Price only had a handful of local pubs. We had the Christmas menu and were very disappointed with undercooked veg and dry turkey (albeit a lot of it). Service was very poor and while I don’t object to well behaved dogs in country pubs per se, I do find it off putting spending a lot of money on a meal with a dog constantly yapping at the next table. We have been to the Grosvenor Arms for Cfristmas Day Lunch in previous years but am glad we haven’t booked this year especially at £94.95 a head.
Patricia P
Excellent food selection and pleasant staff. It had nice decor and felt cosy. I would recommend and call in again if i was in the area
ArtMan2212
Have visited the pub/ restaurant many times over many years and always enjoyed very good food served by friendly staff. On our last two visits, we were disappointed with our meals . The first time was a one off - maybe? The second time- a big disappointment. Hopefully, the Christmas offerings will be better, but we’ll now be booking elsewhere.
Christine Ryder (Chrissie)
Gorgeous pub serving a good range of gluten-free pub meals, including indulgent puddings.Highly recommend the fish and chips and sticky toffee pud.While the place was busy, the service was also excellent.Dietary restrictions: Gluten-free options are available.
Shaun
Sorry to say this place has gone off a cliff post pandemic/cost of living. Mean portions, poorly cooked. Very inconsistent. For every 1 good meal you'll get 2 bad ones. Take care if planning a special occasion
Ribeye21
Popped in on the off chance after walking dog this place never disappoints . We did not book a table staff found us a table immediately although it was fairly busy . Food service and atmosphere was spot on as was the Eastgate ale . Main course delicious and piping hot chicken cannolini my daughter had three nibble plates all delicious . Will be returning soon thank you
Natalie Peers
We've been coming here for many years, and it's always been fantastic. The food is always and still remains wonderful. The portions are big, and the choice of starters and nibbles are so delicious. It's always a hard one to pick as having a main course. Your eyes can get bigger than the belly. ( Dont get me started in the puddings).The Sunday roasts were gorgeous ? and plenty, and I love the fact that they ask if you would like extra gravy when you are served.On Sundays, they are busy, so please be patient. Relax, enjoy.Thank you for another wonderful weekend. The service was excellent, the food was delicious, and we will definitely be coming again..
Gareth Cannon
My wife and I went for a bite to eat for lunch and without making a reservation. Even though many tables were reserved. The staff quickly found us somewhere to sit. The service was a little bit slow, but then we did arrive at 12.10 so they had likely take. Several lunch orders before ours. The staff were all very friendly, well presented and were attentive. The pub itself is a beautiful old building and has plenty of character but still feels welcoming. The food (we both had steak sandwiches) was absolutely delicious and fairly priced. Sure, you could get cheaper but probably not better at that price. I will definitely be going again.
James Coleman
Nice pub for a drink.Food was not great. Like a school canteen dinner! Especially the fish and chips.NB- I did receive an apology from the restaurant so I believe this is definitely excellent customer service so I have increased my rating. Hopefully my visit isn't a reflection of normal service
Hem House
We had a great experience eating here recently. The menu is imaginative and has something for everyone; there were vegetarian and gluten-free options and the service was friendly and efficient. Would definitely recommend.
Our table booking hadn't been registered, but we were accommodated anyway. All four of us enjoyed our food, and the service was exemplary. It was busy, but not overwhelming, and we were able to enjoy a delicious meal in relaxing surroundings.
Christine F
Excellent food, great service, but very bright lighting and very noisy due to acoustics. We managed to shout across our table for 2 but on larger tables it would be a nightmare.
Mick R
Recommended by guest house where we were staying and certainly didn't disappoint. Amazing food and good service.
Getaway44371612556
5 stars are just not enough for this place. Food was probably the best I’ve had in many years. Cask ale was clearly kept in a perfect cellar. I’m known for finding fault in a restaurant and making a point of it. Nothing to see here. Oh and the staff are magnificent very attentive but never overbearing. Thank you
Jenna Hartley
Lovely experience at the Grosvenor Arms for my friend's baby shower. Slight issue on arrival due to a double booking but that was rectified quickly and efficiently. Service was good as was the food. Would recommend.
We have been visiting the Grosvenor Arms for years and I’m afraid it is now very poor compared to the days when Brunning and Price only had a handful of local pubs. We had the Christmas menu and were very disappointed with undercooked veg and dry turkey (albeit a lot of it). Service was very poor and while I don’t object to well behaved dogs in country pubs per se, I do find it off putting spending a lot of money on a meal with a dog constantly yapping at the next table. We have been to the Grosvenor Arms for Cfristmas Day Lunch in previous years but am glad we haven’t booked this year especially at £94.95 a head.
Excellent food selection and pleasant staff. It had nice decor and felt cosy. I would recommend and call in again if i was in the area
Have visited the pub/ restaurant many times over many years and always enjoyed very good food served by friendly staff. On our last two visits, we were disappointed with our meals . The first time was a one off - maybe? The second time- a big disappointment. Hopefully, the Christmas offerings will be better, but we’ll now be booking elsewhere.
Gorgeous pub serving a good range of gluten-free pub meals, including indulgent puddings.Highly recommend the fish and chips and sticky toffee pud.While the place was busy, the service was also excellent.Dietary restrictions: Gluten-free options are available.
Sorry to say this place has gone off a cliff post pandemic/cost of living. Mean portions, poorly cooked. Very inconsistent. For every 1 good meal you'll get 2 bad ones. Take care if planning a special occasion
Popped in on the off chance after walking dog this place never disappoints . We did not book a table staff found us a table immediately although it was fairly busy . Food service and atmosphere was spot on as was the Eastgate ale . Main course delicious and piping hot chicken cannolini my daughter had three nibble plates all delicious . Will be returning soon thank you
We've been coming here for many years, and it's always been fantastic. The food is always and still remains wonderful. The portions are big, and the choice of starters and nibbles are so delicious. It's always a hard one to pick as having a main course. Your eyes can get bigger than the belly. ( Dont get me started in the puddings).The Sunday roasts were gorgeous ? and plenty, and I love the fact that they ask if you would like extra gravy when you are served.On Sundays, they are busy, so please be patient. Relax, enjoy.Thank you for another wonderful weekend. The service was excellent, the food was delicious, and we will definitely be coming again..
My wife and I went for a bite to eat for lunch and without making a reservation. Even though many tables were reserved. The staff quickly found us somewhere to sit. The service was a little bit slow, but then we did arrive at 12.10 so they had likely take. Several lunch orders before ours. The staff were all very friendly, well presented and were attentive. The pub itself is a beautiful old building and has plenty of character but still feels welcoming. The food (we both had steak sandwiches) was absolutely delicious and fairly priced. Sure, you could get cheaper but probably not better at that price. I will definitely be going again.
Nice pub for a drink.Food was not great. Like a school canteen dinner! Especially the fish and chips.NB- I did receive an apology from the restaurant so I believe this is definitely excellent customer service so I have increased my rating. Hopefully my visit isn't a reflection of normal service
We had a great experience eating here recently. The menu is imaginative and has something for everyone; there were vegetarian and gluten-free options and the service was friendly and efficient. Would definitely recommend.
Restaurantji Recommends
Our table booking hadn't been registered, but we were accommodated anyway. All four of us enjoyed our food, and the service was exemplary. It was busy, but not overwhelming, and we were able to enjoy a delicious meal in relaxing surroundings.
Excellent food, great service, but very bright lighting and very noisy due to acoustics. We managed to shout across our table for 2 but on larger tables it would be a nightmare.
Recommended by guest house where we were staying and certainly didn't disappoint. Amazing food and good service.
5 stars are just not enough for this place. Food was probably the best I’ve had in many years. Cask ale was clearly kept in a perfect cellar. I’m known for finding fault in a restaurant and making a point of it. Nothing to see here. Oh and the staff are magnificent very attentive but never overbearing. Thank you
Lovely experience at the Grosvenor Arms for my friend's baby shower. Slight issue on arrival due to a double booking but that was rectified quickly and efficiently. Service was good as was the food. Would recommend.