Elephant Lounge

Hamilton House, The Parade, Parkgate, Neston
0151 345 4850

Recent Reviews

Alexander Green

Good place in Parkgate for tea, coffee and a snack.

Phill Brooks

The setting of this place is perfect. With a good selection of food and drinks, it makes itself the ideal choice for a business catchup meeting or casual brew.

jane gracey

Great place and good service food was delicious and fresh. Dog friendly in courtyard. Unfortunately what let my visit down was being a dog owner I sat outside when 4 people came outside to smoke right by where people were dining. My dog behaves better and we should be allowed inside not subjected to second hand smoke and

Sean

It pains me to write this as I've previously really enjoyed this place. I've been going every month or so since it opened all those years ago and was once the proud author of a 5 star Google review for it. But things have changed and I can no longer stand by that review.I guess I've just had more 'misses' than 'hits' lately with Elephant. Tables take an age to clear and you are often left with the previous diner's leftovers sat in front of you for a long time (often, even if you ask a member of staff to clear it). Several times I've just cleared it myself and left it on the counter when it became apparent we were being ignored.The food is usually very good, but today we had a lemon drizzle cake that was exceptionally dry inside (i.e. no drizzle at all) and when my other half mentioned this to the staff, they couldn't have been less bothered. The guy just looked at him like he had three heads and didn't offer any sort of resolution. I kind of expect that in a big city chain coffee place, but not here. Also, £4.80 for a tiny smoothie (maybe 250-300ml) just seems quite stingy.I guess the feeling I am left with, is that when you are spending close to £30 in a café setting, you expect the basics to be done well and treated nicely if there is an issue, but that just doesn't seem to be the case here any more. I'm not sure I'll be returning again.

Steven Vodrey

As a regular customer of the Parkgate Lounge I am disappointed to find that the place has been taken over by dog owners. I have complained twice in the past about dogs being in the front of the lounge when they used to be confined to the back and the yard. There are clear signs stating that dogs should be on the floor and not on the furniture but this is not enforced despite staff quite clearly seeing dogs own seats eating ice cream from the table for example.It's off-putting for non-dog owners to have to suffer barking dogs running freely brushing their wet fur against our clothing and the associated smell.It's a shame that it's been allowed to drop to this level. I would have sent an email but there is no facility anymore.Great cafe ruined. Such a shame...

Martin Kirby

Beautiful coffee, best I've ever tried! Decor is very

Karen Wood

I have been a regular customer at the elephant and have always enjoyed the food. I have to say though that recently the food has not been so good, little filling in the paninis and bagels, the food also tastless! Over the years I have introduced family and friends who are of the same opinion. I have also visited the latest Neston lounge with family and friends and this was no better. Sadly Our visit today will be the last also for family and friends ☹️

Robin Cooper

A great cafe and lovely atmosphere. There's a large partially covered outdoor seating area at the rear. Excellent coffees and cakes. 1 star taken off due to very slow service of the coffees. Cakes arrived within a couple of minutes, coffees about 15 minutes later.

Andrew Mulvihill

Stopped for coffee and cake. Wasn't much left as it was late afternoon and it's a popular place. What we had though was decent and the coffee was quite nice.Dog Friendly too, which is a bonus.

Liz Allan

A lovely independent with great views over the Dee estuary.Dog friendly, wonderful coffee they grind themselves, nice sourdough bacon rolls.

Peter Falck

Back open very useful thanks normality at last

Dava Gordon

I had a wonderful experience at Elephant. The food was delicious, the coffee was truly enjoyable, and the overall atmosphere and staff were exceptional. A perfect blend of flavours and hospitality—I'll definitely be returning for more!

Kerry Thornber

Great venue, lovely spot. Very Friendly and fantastic

Mike Catterall

Scouse(its a lovely stew) was amazing...reminded me of my Mum'

Yvonne Taylor

Best coffee in Cheshire.

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