Chicken cooked but looked greasy and slimy even cat won't eat it.i feel really un easy about eating the rest of this and I've just spent almost £30 ?Lady was polite but the till area is full of suitcases and god knows what else I should of ran a mile
Virginia Barton
Order from here often of a weekend for my family. Always lovely
Sophie
Food lovely and delivery quick but I wish I knew about the one star hygiene rating before ordering as its disgusting. Really lets the place down and won’t be ordering again until it’s sorted!
Olivia Moore
DO NOT BUY FROM HERE!!!Food hygiene rating of 1. Food is absolutely vile. Staff are so so rude. Extremely bad manners. Asked for a refund due to the food being so poor, stone cold and revolting. This was an online order.States on the bottom of the paper menu unrefundable so clearly they know how poor it is.Staff also said I only wanted a refund because I was young and had no money? Also said she wanted to keep a percentage of my money to help her? And would only give me a slight refund because of the inconvenience it caused her. Her boss was shouting at her even though she dictated her self and told me it was her business she ran for 20 years. 20 years of ripping people off and giving them food poisoning. She was crying to me then shouting and arguing. Not actually finding a solution. It was all about her no way to help the customers.The area were they cook the food is absolutely diabolical, looks like a landfill site.Only go here if you want to put into an early grave ? needs shutting down!!!!!
Liv M
DO NOT BUY FROM HERE!!! Food hygiene rating of 1. Food is absolutely vile. Staff are so so rude. Extremely bad manners. Asked for a refund due to the food being so poor, stone cold and revolting. This was an online order. States on the bottom of the paper menu unrefundable so clearly they know how poor it is. Staff also said I only wanted a refund because I was young and had no money? Also said she wanted to keep a percentage of my money to help her? And would only give me a slight refund because of the inconvenience it caused her. Her boss was shouting at her even though she dictated her self and told me it was her business she ran for 20 years. 20 years of ripping people off and giving them food poisoning. She was crying to me then shouting and arguing. Not actually finding a solution. It was all about her no way to help the customers. The area were they cook the food is absolutely diabolical, looks like a landfill site. Only go here if you want to put into an early grave ?? needs shutting down!!!!!
Jennifer Scott
Since moving to Runcorn 4 years ago, we struggled to find a Chinese takeaway that had decent food, good prices and friendly staff. Win house definitely has all three of those in spades, their ribs are especially to die for and portion sizes are immense! Always greeted with a friendly smile by all members of staff, food is always fresh, piping hot and of brilliant quality. We usually collect our order but have had it delivered a few times, even the delivery drivers are great, and when told it could take a while for delivery they always turn up earlier than expected. We would never go elsewhere for our takeaways, we have recommended to lots of family and friends who have also started ordering through here. I wish I could give more than 5 stars!!
R C
Been our go to Chinese for the last 10 years.Never had any issue (we allways pickup) and the food has been great!
Billy
Chichen was nice and hot but I would not call it crispy chicken and the honey sauce was very gloopy looking with no
John Neary
Worse Singapore fried rice I've had in my life,Chips and curry disgracefulNever never againWant my money backGoing to call in for refund
chloe odonohue
Absolutely beautiful staff are amazing and friendly best Chinese I have ever had in oldtown Runcorn
The staff are friendly yet professional, the portion sizes are very generous, delivery’s are quick and the food is delicious, theres a reason i keep going back. I can’t knock them in any way
Charlotte Russell
Received a delivery this evening, and the food was not up to usual standards. The free prawn crackers were stale. The chicken was cold and the duck and pancakes where awful considering the price with barely any duck. I've eaten here many times and always had nice food but tonight this was not so good.
Peter jones
Best Chippy in Runcorn, fast service, hot food, well priced, friendly staff.
Mark Hamblett
Love this Chinese place always nice food and very pleasant people who work there recommend ?
Michael J
Great food and great customer service every time ??
Chicken cooked but looked greasy and slimy even cat won't eat it.i feel really un easy about eating the rest of this and I've just spent almost £30 ?Lady was polite but the till area is full of suitcases and god knows what else I should of ran a mile
Order from here often of a weekend for my family. Always lovely
Food lovely and delivery quick but I wish I knew about the one star hygiene rating before ordering as its disgusting. Really lets the place down and won’t be ordering again until it’s sorted!
DO NOT BUY FROM HERE!!!Food hygiene rating of 1. Food is absolutely vile. Staff are so so rude. Extremely bad manners. Asked for a refund due to the food being so poor, stone cold and revolting. This was an online order.States on the bottom of the paper menu unrefundable so clearly they know how poor it is.Staff also said I only wanted a refund because I was young and had no money? Also said she wanted to keep a percentage of my money to help her? And would only give me a slight refund because of the inconvenience it caused her. Her boss was shouting at her even though she dictated her self and told me it was her business she ran for 20 years. 20 years of ripping people off and giving them food poisoning. She was crying to me then shouting and arguing. Not actually finding a solution. It was all about her no way to help the customers.The area were they cook the food is absolutely diabolical, looks like a landfill site.Only go here if you want to put into an early grave ? needs shutting down!!!!!
DO NOT BUY FROM HERE!!! Food hygiene rating of 1. Food is absolutely vile. Staff are so so rude. Extremely bad manners. Asked for a refund due to the food being so poor, stone cold and revolting. This was an online order. States on the bottom of the paper menu unrefundable so clearly they know how poor it is. Staff also said I only wanted a refund because I was young and had no money? Also said she wanted to keep a percentage of my money to help her? And would only give me a slight refund because of the inconvenience it caused her. Her boss was shouting at her even though she dictated her self and told me it was her business she ran for 20 years. 20 years of ripping people off and giving them food poisoning. She was crying to me then shouting and arguing. Not actually finding a solution. It was all about her no way to help the customers. The area were they cook the food is absolutely diabolical, looks like a landfill site. Only go here if you want to put into an early grave ?? needs shutting down!!!!!
Since moving to Runcorn 4 years ago, we struggled to find a Chinese takeaway that had decent food, good prices and friendly staff. Win house definitely has all three of those in spades, their ribs are especially to die for and portion sizes are immense! Always greeted with a friendly smile by all members of staff, food is always fresh, piping hot and of brilliant quality. We usually collect our order but have had it delivered a few times, even the delivery drivers are great, and when told it could take a while for delivery they always turn up earlier than expected. We would never go elsewhere for our takeaways, we have recommended to lots of family and friends who have also started ordering through here. I wish I could give more than 5 stars!!
Been our go to Chinese for the last 10 years.Never had any issue (we allways pickup) and the food has been great!
Chichen was nice and hot but I would not call it crispy chicken and the honey sauce was very gloopy looking with no
Worse Singapore fried rice I've had in my life,Chips and curry disgracefulNever never againWant my money backGoing to call in for refund
Absolutely beautiful staff are amazing and friendly best Chinese I have ever had in oldtown Runcorn
Restaurantji Recommends
The staff are friendly yet professional, the portion sizes are very generous, delivery’s are quick and the food is delicious, theres a reason i keep going back. I can’t knock them in any way
Received a delivery this evening, and the food was not up to usual standards. The free prawn crackers were stale. The chicken was cold and the duck and pancakes where awful considering the price with barely any duck. I've eaten here many times and always had nice food but tonight this was not so good.
Best Chippy in Runcorn, fast service, hot food, well priced, friendly staff.
Love this Chinese place always nice food and very pleasant people who work there recommend ?
Great food and great customer service every time ??