Absolutely shocking. Waited 30 minutes and still notcocktail the first 2 I ordered they had no ingredients. Asked how long they were going to be they were finally getting made 30 mins in . Asked how long our food was going be another 40 minutes. Staff rude and not got a clue how to be polite . Was time
Luke Armstrong
Dietary restrictions: Gluten free menu
Chris Glazier
Very good food and service.
Nettie Atkisson
Cornwall is a busy place and the restaurant was full when we got there. I would make a reservation. That being said, the young woman working there was very kind and got us a seat. They bring free nachos. We’re from the United States and so we were blown away by all the Texas memorabilia. Apparently the owner is from Texas. Burgers were amazing. The pulled pork sandwich was great. they have a wide variety of shakes. Fun atmosphere. We were really happy.
Jasmine Frost
Amazing!!If I could eat here for every meal I would, the service is wonderful, the atmosphere is like no where i’ve been before and the food is off the scale!I’m already dreaming about my next visit and my daughter is so excited to come back!
snoopy7191
Majority of food 5/5, unfortunately we ordered 2 x the ribs, and ribs seemed over cooked and dry, not as tender as expected.Chicken burger was moist and flavoursome 5/5Guiness burger ( my choice) was amazing, juicy and so so tasty 10/5Milkshakes 5/5Only downfall was ribs..
Kev Wilko
Love this
Katie Sainsbury
Lovely place great food as always! We had a lovely waitress called sheena. She was lovely so friendly and nothing was to much trouble for her. She is a credit to you. Thank you ❤️
Jill Urquhart
Good range on menu and reasonably priced. Service was good and
Rey A
Shockingly awful service.Came here without a booking. Admittedly on a Saturday night. However despite being 70% full we managed to get a table at the window/stool area.There were approximately 10-13 staff walking around, no one front of house to greet customers. No order of place at all. Chaotic and totally disorganised. We ordered and had our food. The food is good and credit to the kitchen staff. But the experience of dining was poor. Very little acknowledgement of customers. No one ready to take orders despite a plethora of staff behind the counter. No one to check in on you after receiving your order. Staff seem apathetic, vague, disinterested. I complained to the duty manager. No apology. Lots of excuses about training new staff who are all students and how the manager of the Helston restaurant had left so the Falmouth manager was covering. What a load of tosh.The food is good but the service is shockingly poor.Often I see reviews where people slate a restaurant online but seldom raise an issue at the time. Well, I did that. Raised the issue at the time. What did I get? Excuses and no apology.If I'm looking to have a burger again in Falmouth, Bookoos would be a final choice. You get better service at Whetherspoons. Now that's saying something.
Amazing foodWe were with Americans too and they also enjoyed the food and
Leigh White
Great food. Staff friendly although got overcharged for drinks which got sorted and food was forgotten a couple of times but didn't detract from the evening.Parking: Quarry car park is withing a 2min walk.
Nick Hine
Great food, fantastic service, obviously had to book, but you get a lengthy slot, more than enough time to enjoy your meal without feeling rushed. Our first time and we'll certainly be going again. I highly
Jordan
Amazing
Jessica McEvoy
We have visited Boo Koos many times and the food is consistently good - unfortunately the service isn't so reliable. The staff have never been rude so-to-speak, but the service is mostly blasé and extremely slow. We're often left feeling like we've been forgotten about... It's a shame because the food really is great.
Absolutely shocking. Waited 30 minutes and still notcocktail the first 2 I ordered they had no ingredients. Asked how long they were going to be they were finally getting made 30 mins in . Asked how long our food was going be another 40 minutes. Staff rude and not got a clue how to be polite . Was time
Dietary restrictions: Gluten free menu
Very good food and service.
Cornwall is a busy place and the restaurant was full when we got there. I would make a reservation. That being said, the young woman working there was very kind and got us a seat. They bring free nachos. We’re from the United States and so we were blown away by all the Texas memorabilia. Apparently the owner is from Texas. Burgers were amazing. The pulled pork sandwich was great. they have a wide variety of shakes. Fun atmosphere. We were really happy.
Amazing!!If I could eat here for every meal I would, the service is wonderful, the atmosphere is like no where i’ve been before and the food is off the scale!I’m already dreaming about my next visit and my daughter is so excited to come back!
Majority of food 5/5, unfortunately we ordered 2 x the ribs, and ribs seemed over cooked and dry, not as tender as expected.Chicken burger was moist and flavoursome 5/5Guiness burger ( my choice) was amazing, juicy and so so tasty 10/5Milkshakes 5/5Only downfall was ribs..
Love this
Lovely place great food as always! We had a lovely waitress called sheena. She was lovely so friendly and nothing was to much trouble for her. She is a credit to you. Thank you ❤️
Good range on menu and reasonably priced. Service was good and
Shockingly awful service.Came here without a booking. Admittedly on a Saturday night. However despite being 70% full we managed to get a table at the window/stool area.There were approximately 10-13 staff walking around, no one front of house to greet customers. No order of place at all. Chaotic and totally disorganised. We ordered and had our food. The food is good and credit to the kitchen staff. But the experience of dining was poor. Very little acknowledgement of customers. No one ready to take orders despite a plethora of staff behind the counter. No one to check in on you after receiving your order. Staff seem apathetic, vague, disinterested. I complained to the duty manager. No apology. Lots of excuses about training new staff who are all students and how the manager of the Helston restaurant had left so the Falmouth manager was covering. What a load of tosh.The food is good but the service is shockingly poor.Often I see reviews where people slate a restaurant online but seldom raise an issue at the time. Well, I did that. Raised the issue at the time. What did I get? Excuses and no apology.If I'm looking to have a burger again in Falmouth, Bookoos would be a final choice. You get better service at Whetherspoons. Now that's saying something.
Restaurantji Recommends
Amazing foodWe were with Americans too and they also enjoyed the food and
Great food. Staff friendly although got overcharged for drinks which got sorted and food was forgotten a couple of times but didn't detract from the evening.Parking: Quarry car park is withing a 2min walk.
Great food, fantastic service, obviously had to book, but you get a lengthy slot, more than enough time to enjoy your meal without feeling rushed. Our first time and we'll certainly be going again. I highly
Amazing
We have visited Boo Koos many times and the food is consistently good - unfortunately the service isn't so reliable. The staff have never been rude so-to-speak, but the service is mostly blasé and extremely slow. We're often left feeling like we've been forgotten about... It's a shame because the food really is great.