I've just got back with my order. Placed online and still sat and waited an HOUR while other people came and went. 3 staff in there milling around looking like they weren't sure where they were. It's gone straight in the bin. Soggy fish. Chips were so oily they were inedible. Absolutely revolting. I'll never EVER go any where near that place again. AVOID AT ALL COSTS.
David Price
Best chicken burger I have
Anton Di-lena
We have ordered from this place so many times, each time our experience has gotten worse, from nearly 2 hour waiting times to poor quality food, we recently ordered online and may I quote that online it doesn't allow you to order till after 5, so that's what we did, after waiting nearly 2 hours for our food, naturally I rang to see what a gwan, to my surprise the person on the other end said in the calmest voice ever, "yeah we sent you a refund mate " , the service I find is extremely poor as nobody rang us to tell us, neither did we recieve any sort of notice until WE rang ourselves to find out where the food was, we were then told it would take 24 to 48 hours for the refund! This is the last time we will order from this place, the staff are careless DO NOT ORDER FROM HERE
Harneet kaur talwar
poor kebabs all burnt … Should never ever go here and most of it the attitude of the salesman is too bad that he wont even bother to come out and take your order… dont know he just did this with me or its his working style only… A big big no to this shop… Worst customer service❌❌
Susan Teague
Waited 55 minutes for delivery and was very disappointed. Kebab had 10 strands of dry doner meat, no salad and burnt pitta. Pizza was greasy and to top it off, my husband and I have been visiting the toilet as a tag team! Will not be back!!
Natasha M
This used to be our favourite chip shop. It used to be top quality, but now it seems the owners have changed and the food is significantly worse.We will not be going back.
Paul Marchant
Order took over 3 hours to arrive. Chips had dried out completely and tasted stale. Fish bites chewy. Sent coke instead of orange juice, sent pickled onion instead of pickled egg. Phoned twice to chase and told it was on its way. Food finally arrived at 11.15 pm… another hour after phoned the last time.
Dan Pearce
Waited a hour and half for 2 small chips.1 halloumi burger and a chicken fillet burger. Chips were stone cold and mainly crunchy, halloumi bugger has gone down on size and definitely 6oz! As for the chicken bugger…. It was so spicy it was hard to eat, it was suppose to be a plain fillet bugger! I don’t even think they offer a spicy chicken burger on the menu! . This place has been going down hill lately but we thought we would give it another go. What a mistake that’s twenty quid wasted! Definitely will not be going there again!
Rebecca Gilchrist
35 minutes wait even though the shop was empty! Ordered 1 regular and 1 large cod and chips, however both the same size and not many chips at all. I had a small stone stuck to one of my chips! Everything was disgusting. Skin on the cod. We used to visit monthly. Will not be visiting again.
Daniel Murphy
Our recent visit to the alleged fish and chip haven, Take Away in Salt and Vinegar Helston, was a culinary escapade that left much to be desired. Despite a mere 2-mile proximity in Porthleven, our enthusiasm for what we anticipated to be a delightful meal quickly waned. A bewildering 35-minute wait in a seemingly deserted spot set the stage for disappointment.Upon arrival at home, the excitement of unwrapping our long-awaited feast was short-lived. The large cod, a pitiful assortment of curled-up fish fragments, failed to match the grandeur its name implied. Soggy chips added insult to injury, and the mushy peas, both minuscule and watery, were an affront to this traditional side dish.Regrettably, our order was incomplete—like a fish out of water, missing a portion of chips and the essential mushy peas. This oversight, coupled with the less-than-appetizing quality of the fare, made the steep price tag all the more difficult to stomach.Despite this culinary letdown, the veggie burger managed to salvage a shred of dignity, offering a mediocre respite from the disappointment that surrounded it.In the interest of fairness, I'll be uploading photos to provide a visual context for the lackluster experience, but as it stands, I find it hard to endorse Take Away in Salt and Vinegar Helston. In my book, it's a one-star affair—missing elements, overpriced, and a far cry from the gastronomic satisfaction one would hope for.Vegetarian options: Veggie burger was ok
We would order from here once every 3-4 weeks and only ever once had a problem with the delivery, the food was always very good so we let it slide as mistakes happen but on receiving our order this evening a soon as we opened up the pizzas and fish and chips we knew something was different! The pizzas were burnt on the base and were very greasy with the cheese having a funny texture and rather than green peppers as ordered both had green chilli peppers also the fish and chips were very greasy with none crispy batter on the fish, the curry sauce rather than the usual thick flavoursome sauce was watery and full of lumps and some chips not cooked through! Googled them only to find out new owners had taken over early November so that explains the changes. Such a shame!
Robinho1204 Yeha
We've been using this place for a long time and couldn't praise it highly enough but recently its been absolutely terrible. Gave them the benefit of the doubt after the first let down as they've been so good. Last night we had fish and chips, turned up 2 and a half hours later, chips weren't cooked through, fish was hard and the batter was black!Sorry but we won't be using you again, the standard has gone down so much its frightening to think what we might get next time and I'm not willing to gamble £30/£40 on treating the children when it's nowhere near a treat!
Ben Cook
Ate from here tonight I can definitely say that it’s the best chippy in helston. The staff are very friendly and I watched them cook my order fresh. Would highly
samantha miller
What happened? This WAS by far the best fish & chips in Helston. I won't be a returning customer. So disappointed again.
Jess
Battered sausage was nice and crispy. The chips were cooked perfectly100% better since its been taken
I've just got back with my order. Placed online and still sat and waited an HOUR while other people came and went. 3 staff in there milling around looking like they weren't sure where they were. It's gone straight in the bin. Soggy fish. Chips were so oily they were inedible. Absolutely revolting. I'll never EVER go any where near that place again. AVOID AT ALL COSTS.
Best chicken burger I have
We have ordered from this place so many times, each time our experience has gotten worse, from nearly 2 hour waiting times to poor quality food, we recently ordered online and may I quote that online it doesn't allow you to order till after 5, so that's what we did, after waiting nearly 2 hours for our food, naturally I rang to see what a gwan, to my surprise the person on the other end said in the calmest voice ever, "yeah we sent you a refund mate " , the service I find is extremely poor as nobody rang us to tell us, neither did we recieve any sort of notice until WE rang ourselves to find out where the food was, we were then told it would take 24 to 48 hours for the refund! This is the last time we will order from this place, the staff are careless DO NOT ORDER FROM HERE
poor kebabs all burnt … Should never ever go here and most of it the attitude of the salesman is too bad that he wont even bother to come out and take your order… dont know he just did this with me or its his working style only… A big big no to this shop… Worst customer service❌❌
Waited 55 minutes for delivery and was very disappointed. Kebab had 10 strands of dry doner meat, no salad and burnt pitta. Pizza was greasy and to top it off, my husband and I have been visiting the toilet as a tag team! Will not be back!!
This used to be our favourite chip shop. It used to be top quality, but now it seems the owners have changed and the food is significantly worse.We will not be going back.
Order took over 3 hours to arrive. Chips had dried out completely and tasted stale. Fish bites chewy. Sent coke instead of orange juice, sent pickled onion instead of pickled egg. Phoned twice to chase and told it was on its way. Food finally arrived at 11.15 pm… another hour after phoned the last time.
Waited a hour and half for 2 small chips.1 halloumi burger and a chicken fillet burger. Chips were stone cold and mainly crunchy, halloumi bugger has gone down on size and definitely 6oz! As for the chicken bugger…. It was so spicy it was hard to eat, it was suppose to be a plain fillet bugger! I don’t even think they offer a spicy chicken burger on the menu! . This place has been going down hill lately but we thought we would give it another go. What a mistake that’s twenty quid wasted! Definitely will not be going there again!
35 minutes wait even though the shop was empty! Ordered 1 regular and 1 large cod and chips, however both the same size and not many chips at all. I had a small stone stuck to one of my chips! Everything was disgusting. Skin on the cod. We used to visit monthly. Will not be visiting again.
Our recent visit to the alleged fish and chip haven, Take Away in Salt and Vinegar Helston, was a culinary escapade that left much to be desired. Despite a mere 2-mile proximity in Porthleven, our enthusiasm for what we anticipated to be a delightful meal quickly waned. A bewildering 35-minute wait in a seemingly deserted spot set the stage for disappointment.Upon arrival at home, the excitement of unwrapping our long-awaited feast was short-lived. The large cod, a pitiful assortment of curled-up fish fragments, failed to match the grandeur its name implied. Soggy chips added insult to injury, and the mushy peas, both minuscule and watery, were an affront to this traditional side dish.Regrettably, our order was incomplete—like a fish out of water, missing a portion of chips and the essential mushy peas. This oversight, coupled with the less-than-appetizing quality of the fare, made the steep price tag all the more difficult to stomach.Despite this culinary letdown, the veggie burger managed to salvage a shred of dignity, offering a mediocre respite from the disappointment that surrounded it.In the interest of fairness, I'll be uploading photos to provide a visual context for the lackluster experience, but as it stands, I find it hard to endorse Take Away in Salt and Vinegar Helston. In my book, it's a one-star affair—missing elements, overpriced, and a far cry from the gastronomic satisfaction one would hope for.Vegetarian options: Veggie burger was ok
Restaurantji Recommends
We would order from here once every 3-4 weeks and only ever once had a problem with the delivery, the food was always very good so we let it slide as mistakes happen but on receiving our order this evening a soon as we opened up the pizzas and fish and chips we knew something was different! The pizzas were burnt on the base and were very greasy with the cheese having a funny texture and rather than green peppers as ordered both had green chilli peppers also the fish and chips were very greasy with none crispy batter on the fish, the curry sauce rather than the usual thick flavoursome sauce was watery and full of lumps and some chips not cooked through! Googled them only to find out new owners had taken over early November so that explains the changes. Such a shame!
We've been using this place for a long time and couldn't praise it highly enough but recently its been absolutely terrible. Gave them the benefit of the doubt after the first let down as they've been so good. Last night we had fish and chips, turned up 2 and a half hours later, chips weren't cooked through, fish was hard and the batter was black!Sorry but we won't be using you again, the standard has gone down so much its frightening to think what we might get next time and I'm not willing to gamble £30/£40 on treating the children when it's nowhere near a treat!
Ate from here tonight I can definitely say that it’s the best chippy in helston. The staff are very friendly and I watched them cook my order fresh. Would highly
What happened? This WAS by far the best fish & chips in Helston. I won't be a returning customer. So disappointed again.
Battered sausage was nice and crispy. The chips were cooked perfectly100% better since its been taken