Superb breakfast, lunch and dinner. Staff are so friendly and add a personal touch especially when staying next door for a few nights.Food is excellent and reasonable even with the super deals they have running.Good range of vegan and vegetarian options.Excellent drinks including draft and cocktails.
lukeallder
The staff were fantastic. Incredibly welcoming and considerate of all their diners. Advice and warmth was given throughout my experience.
womblingalong
First time returning since 2019 and such a disappointment. Zero charm. Despite being a freezing cold January night, not one of the contemporary fireplaces working. Apparently they’re too expensive to run. Menu is derivative; beige and fried. Used to offer more premium options; salmon, sea bass etc, alas no more. Staff were pleasant however, just not a particularly pleasant place to dine anymore. Shame.
Richard P
For the first time we booked a Christmas day dinner and it could not have been better, it was spot on. The service and meal was excellent and we really enjoyed ourselves. So much that as we had family visiting for the new year we booked again for a New Years Day meal. Unfortunately it didn't go as planned and didn't start well. We were shown to our reserved table but the seating was really shabby and badly stained se we asked for another table. I am not a fussy person and rarely complain but I felt that our family deserved better. We ordered food but when mine arrived, the steak I had requested medium to well done was under cooked, rare to medium and red in the middle. I could not eat it and they agreed to replace the complete meal. Twenty minutes later came the replacement and the steak was exactly the same, could have been the same steak. I could not believe this, the steak was still red, not even pink. By now the others had finished their meals so after complaining again I could not wait another twenty minutes so I ate my meal less the steak. I think by then we had been labelled as possibly troublesome, as usually we have visits to the table during the meal to make sure everything is OK but this time we were ignored. in fairness, they agreed not to charge me for my meal but by then the whole occasion had been spoilt. I took a photo of my steak and have been told that it was rare, edging slightly to medium. My previous visits have been in the evening when things are not noticed in the shadows but in the daytime you see things differently. It is getting shabby in places and the seating could certainly do with a thorough deep clean. It has been open now for 15 years I believe and it's probably time for a bit of a makeover. The staff are good and friendly, cannot fault them, but after this latest offering I am afraid it will be awhile before visiting again. Such a shame after our Xmas day experience but it is the bad and awful ones that get remembered the most.
Resort66042017755
Many restaurants next to Premier Inns are mediocre - but we were very pleased with the May Tree. We had a very good value dinner and an excellent breakfast. The quality and choice of food (especially for breakfast) was great and the staff were really friendly and efficient. Highly recommend ?
Robert Burn
Katsu curry, Gammon and chips and Smothered platter ordered.Lovely food.Great
Denny B
Really warm friendly welcome. The y have a lunch time special menu, 2 x mains for under £12, not bad at all but next time will go off main menu. Excellent value and exceptional service.
Clive Agate
On the outskirts of Helston and next to the Premier Inn which we were using for a short break, we found The May Tree to be the perfect place to enjoy an evening meal. So much so that we went there on several occasions!There was a wide selection of food and drinks, sensibly priced. The staff were friendly, helpful and accommodating.The floor space is divided into small cozy areas consisting of 4-5 tables, making it easy to talk without having to shout!
Gareth S
I visit many premier inns around the country and don't do reviews. However my experience here compared to other Whitbread establishments attached to premier Inns has led me to make the effort. There is an exceptional staff team here all are polite and welcoming, this is a rarety know in post COVID usually all you hear is we are busy or we're short staffed and other text book excuses. Its a credit to the management and staff that they all work together and for each other. Well done
the2kitchens
Four of us meet up 5 times a year (4 birthdays + Christmas) and we always go to The Maytree. The food is what we expect for the price we pay, the service is always first class, the staff are a credit to The Maytree and Whitbread Inns.
Dropped in for a Sunday Roast excellent value and plenty to eat was really nice.Friendly service from Ellie will be going again soon.
Tiffini Hodgson
Great experience early on a Friday evening. Food was all perfect and the service so lovely. Thank
jameslee spiers
I use the maytree quite often, and the main reason I use the May Tree over say wetherspoons is the great family feel, the customer service and the food is great.The staff at the May Tree can't do enough for you, and wait on you hand and foot.Kid-friendliness: Always great with the kids and have pencils for them to use.
anthonysG8786JH
Since my previous review some time ago .. THINGS HAVE CHANGED ......My latest visit for lunch at the MAY TREE......was an absolute delight ...!! We were served by RACHEL who took our order with absolute professionalism and in a genuinely delightful manner .........which set the tone for the whole meal .......The food was clearly prepared by someone who knew what they were doing in the kitchen ! .....My food was attractively and beautifully presented .....was piping HOT ....and was absolutely delicious ......I would now highly recommend a visit and commend the management and chef ....for making this establishment so very much better than on my previous visit ......Thank you ??
KarryanneM
I would first like to say that I have been to The May Tree many times and, food has always been very good and we've always had a good time. Several of these good times have been Christmas Day lunches which were always spot on. Therefore, this review is born out of pure frustration. I booked our Christmas Day lunch in July and received a confirmation email. Great, all sorted, I thought. I called in September to confirm once again as I had had no further communication (very early yet, no cause for concern just me being careful). One of the ladies at the restaurant said 'yes, not to worry, you're on the system' I asked about the lack of deposit as we live in South Wales but was assured our booking at The Premier Inn was sufficient guarantee of our attendance. Great. Several more weeks pass and I receive a phone call asking for my order. All done! Then, a bit more time passed and I received a voice message from a lady saying I had not confirmed and I was in danger of my booking being cancelled. I immediately phoned and after half a day of trying, someone picked up. That person said 'No, don't worry, I see you on the system. You're all sorted. Ignore the call'. Fine. Until Monday, when I received yet another voice message telling me I hadn't confirmed and unless I got in touch by close of business that my booking would be cancelled. As this lady left no number we assumed we should call the restaurant direct. Cue two days of constant phone calling (no pick up whatsoever) emailing both the May Tree and Whitbread. Calling Whitbread (in India) who hung up on us. I even sent a Facebook message to Whitbread and voice message to the restaurant. The ONLY response was from Whitbread Facebook page asking us if we'd tried to email The May Tree directly (genius!) as they couldn't help us at all. Today I received an email from The May Tree THANKING US FOR CANCELLING! Livid is not the word. After a year of hospitalisations this was to be a welcome break away from our troubles but as it stands, our Christmas plans are in ruins. We have now even had to cancel the hotel as we couldn't find another restaurant to take a Christmas Day booking at such short notice. I honestly couldn't have done any more to prevent this from happening. I have never experienced such poor customer service from so many different departments. I don't want a reply as there is nothing that could be said to redress this matter. I have actually only come on here as it's the only outlet I can think of to let The May Tree know exactly how their lack of professional and lack of communication, with each other and with us has caused a holiday, five months in the making, to be thrown out of the window and engendered such anger and disappointment that I've resorted to writing an entire essay on TripAdvisor just to feel heard, God knows, no phone is ever picked up to have an actual discussion. Abysmal!
Superb breakfast, lunch and dinner. Staff are so friendly and add a personal touch especially when staying next door for a few nights.Food is excellent and reasonable even with the super deals they have running.Good range of vegan and vegetarian options.Excellent drinks including draft and cocktails.
The staff were fantastic. Incredibly welcoming and considerate of all their diners. Advice and warmth was given throughout my experience.
First time returning since 2019 and such a disappointment. Zero charm. Despite being a freezing cold January night, not one of the contemporary fireplaces working. Apparently they’re too expensive to run. Menu is derivative; beige and fried. Used to offer more premium options; salmon, sea bass etc, alas no more. Staff were pleasant however, just not a particularly pleasant place to dine anymore. Shame.
For the first time we booked a Christmas day dinner and it could not have been better, it was spot on. The service and meal was excellent and we really enjoyed ourselves. So much that as we had family visiting for the new year we booked again for a New Years Day meal. Unfortunately it didn't go as planned and didn't start well. We were shown to our reserved table but the seating was really shabby and badly stained se we asked for another table. I am not a fussy person and rarely complain but I felt that our family deserved better. We ordered food but when mine arrived, the steak I had requested medium to well done was under cooked, rare to medium and red in the middle. I could not eat it and they agreed to replace the complete meal. Twenty minutes later came the replacement and the steak was exactly the same, could have been the same steak. I could not believe this, the steak was still red, not even pink. By now the others had finished their meals so after complaining again I could not wait another twenty minutes so I ate my meal less the steak. I think by then we had been labelled as possibly troublesome, as usually we have visits to the table during the meal to make sure everything is OK but this time we were ignored. in fairness, they agreed not to charge me for my meal but by then the whole occasion had been spoilt. I took a photo of my steak and have been told that it was rare, edging slightly to medium. My previous visits have been in the evening when things are not noticed in the shadows but in the daytime you see things differently. It is getting shabby in places and the seating could certainly do with a thorough deep clean. It has been open now for 15 years I believe and it's probably time for a bit of a makeover. The staff are good and friendly, cannot fault them, but after this latest offering I am afraid it will be awhile before visiting again. Such a shame after our Xmas day experience but it is the bad and awful ones that get remembered the most.
Many restaurants next to Premier Inns are mediocre - but we were very pleased with the May Tree. We had a very good value dinner and an excellent breakfast. The quality and choice of food (especially for breakfast) was great and the staff were really friendly and efficient. Highly recommend ?
Katsu curry, Gammon and chips and Smothered platter ordered.Lovely food.Great
Really warm friendly welcome. The y have a lunch time special menu, 2 x mains for under £12, not bad at all but next time will go off main menu. Excellent value and exceptional service.
On the outskirts of Helston and next to the Premier Inn which we were using for a short break, we found The May Tree to be the perfect place to enjoy an evening meal. So much so that we went there on several occasions!There was a wide selection of food and drinks, sensibly priced. The staff were friendly, helpful and accommodating.The floor space is divided into small cozy areas consisting of 4-5 tables, making it easy to talk without having to shout!
I visit many premier inns around the country and don't do reviews. However my experience here compared to other Whitbread establishments attached to premier Inns has led me to make the effort. There is an exceptional staff team here all are polite and welcoming, this is a rarety know in post COVID usually all you hear is we are busy or we're short staffed and other text book excuses. Its a credit to the management and staff that they all work together and for each other. Well done
Four of us meet up 5 times a year (4 birthdays + Christmas) and we always go to The Maytree. The food is what we expect for the price we pay, the service is always first class, the staff are a credit to The Maytree and Whitbread Inns.
Restaurantji Recommends
Dropped in for a Sunday Roast excellent value and plenty to eat was really nice.Friendly service from Ellie will be going again soon.
Great experience early on a Friday evening. Food was all perfect and the service so lovely. Thank
I use the maytree quite often, and the main reason I use the May Tree over say wetherspoons is the great family feel, the customer service and the food is great.The staff at the May Tree can't do enough for you, and wait on you hand and foot.Kid-friendliness: Always great with the kids and have pencils for them to use.
Since my previous review some time ago .. THINGS HAVE CHANGED ......My latest visit for lunch at the MAY TREE......was an absolute delight ...!! We were served by RACHEL who took our order with absolute professionalism and in a genuinely delightful manner .........which set the tone for the whole meal .......The food was clearly prepared by someone who knew what they were doing in the kitchen ! .....My food was attractively and beautifully presented .....was piping HOT ....and was absolutely delicious ......I would now highly recommend a visit and commend the management and chef ....for making this establishment so very much better than on my previous visit ......Thank you ??
I would first like to say that I have been to The May Tree many times and, food has always been very good and we've always had a good time. Several of these good times have been Christmas Day lunches which were always spot on. Therefore, this review is born out of pure frustration. I booked our Christmas Day lunch in July and received a confirmation email. Great, all sorted, I thought. I called in September to confirm once again as I had had no further communication (very early yet, no cause for concern just me being careful). One of the ladies at the restaurant said 'yes, not to worry, you're on the system' I asked about the lack of deposit as we live in South Wales but was assured our booking at The Premier Inn was sufficient guarantee of our attendance. Great. Several more weeks pass and I receive a phone call asking for my order. All done! Then, a bit more time passed and I received a voice message from a lady saying I had not confirmed and I was in danger of my booking being cancelled. I immediately phoned and after half a day of trying, someone picked up. That person said 'No, don't worry, I see you on the system. You're all sorted. Ignore the call'. Fine. Until Monday, when I received yet another voice message telling me I hadn't confirmed and unless I got in touch by close of business that my booking would be cancelled. As this lady left no number we assumed we should call the restaurant direct. Cue two days of constant phone calling (no pick up whatsoever) emailing both the May Tree and Whitbread. Calling Whitbread (in India) who hung up on us. I even sent a Facebook message to Whitbread and voice message to the restaurant. The ONLY response was from Whitbread Facebook page asking us if we'd tried to email The May Tree directly (genius!) as they couldn't help us at all. Today I received an email from The May Tree THANKING US FOR CANCELLING! Livid is not the word. After a year of hospitalisations this was to be a welcome break away from our troubles but as it stands, our Christmas plans are in ruins. We have now even had to cancel the hotel as we couldn't find another restaurant to take a Christmas Day booking at such short notice. I honestly couldn't have done any more to prevent this from happening. I have never experienced such poor customer service from so many different departments. I don't want a reply as there is nothing that could be said to redress this matter. I have actually only come on here as it's the only outlet I can think of to let The May Tree know exactly how their lack of professional and lack of communication, with each other and with us has caused a holiday, five months in the making, to be thrown out of the window and engendered such anger and disappointment that I've resorted to writing an entire essay on TripAdvisor just to feel heard, God knows, no phone is ever picked up to have an actual discussion. Abysmal!