Dreadful ! Cream tea for nearly £7 consisted of a small stale supermarket budget scone and a tiny prepacked jam and cream. When I complained the scone was stale the attitude of the staff member was rude and disinterested. For £7 I expect a fresh bakery scone and plenty of cream and jam - this place is a joke. Self service cheap canteen style. Dirty cramped tables , rude staff, terrible food, and high prices . I would rather starve than use this place again.
HB PLANT LTD Hb Plant ltd
Local family, twice in the last month I've been in and both times spoken to like I was from Mars. I feel maybe some guidance given about customer service is in order.
Martin g
Reading the reviews must be very hit and miss but we must have been lucky and arrived on a good day. Chips were great, huge portion of scampi. No real complains
Sheila Caruana
We live locally and use walkers in Truro.So went into the Padstow shop.We Went into order a Sausage in batter and a plain sausage.Took it away to eat.Plain sausage was basically cremated.And worse the battered sausage was actually a small fish piece - bite in soggy batter that was that soft u actually couldn’t eat it.
dlt335
Disappointed, paid £50 four our food then checked bank statement to realise we had also paid £24.25 for someone else's food.
Steven Hoyle
We ate here because we couldn't get in anywhere else. We sat at Sticky, dirty tables, ordered over priced fish and chips which were full of greece. The chios were more like scrapsMakes you feel bad, when you have wasted money likes this
bagpuss2018
Very enjoyable take away. Perfect non greasy chips, served by very personable young man. Enjoyed by all, no waste, now that is the sign of a good chippy. Well done !
didwelikeit33
Be very careful here ❗️ If you’re expecting beautiful fresh fish you’ll be utterly disappointed, the only taste left in your mouth will be a sour one & your wallet will feel a lot lighter for the overall awful experience! It’s centre stage in Padstow & therefore lots of people stop to eat here, however, it is insanely expensive & we’ve had nicer fish & chips in the Midlands were the fish has travelled & is not ‘fresh’ by seaside/ harbour standards. The cod was laughable, it was so thin as though it had been sliced like smoked salmon & covered in the thickest batter to conceal this. Perhaps this is so they can get as many portions as possible & charge unsuspecting customers ridiculous prices. Do not go expecting fresh, thick, flaky cod because you won’t find it here! The chips were undercooked & therefore looked as pale & bland as they tasted. They charge £2.50 for a small cartoon of kids juice which is just a complete ripoff. This was by far the worst place we ate during our entire stay in Cornwall. Avoid like the plague!! There are plenty of other places in Padstow to eat where I’m sure you’ll get a great meal which is value for money…this place is NOT it!!
Kaitlinbubble07
By far the best chip shop we had found in Padstow after trying a few our in the duration that we were on holiday for. Unfortunately one of the days me and my partner had a fish cake and it was like it had been left out for ages which let it down a bit. You can salt & vinegar your own chips which we found better as you can do it as you like and for the area the price is very reasonable.
Judith H
10 30 am visit for a brunch. Floor slippery, tables dirty and sticky. Food overcooked. Generally not a good experience.
Chips and " gravy " more like chips and brown water , never again.
lisa_15560
Ordered food at kiosk - whilst waiting I said I would go and sit at table and chairs just outside whilst partner waited for food. Staff member made no comment. Within 2minutes of us sitting down he came out and informed us we couldn't sit down as the tables were reserved for their restaurant customers. The restaurant was virtually empty ( at least 10 empty tables and all the outside tables and chairs were vacant) Despite trying to reason with staff member he insisted we had to move on. It soon became clear why the place was deserted- chips luke warm , soggy and greasy. Chicken goujons also lukewarm and tasted like they were cooked hours ago.
antandtrudy
Great location but that is about it! Had a fish and chips lunch for 4 with 2 wines and 2 soft drinks for £73! The fish was poor quality and the soggy batter way undercooked. Chips were nice though. Save your money and go and get a Rick Stein takeaway and sit on their benches out front. Night and day different. Staff way friendlier too. Would not eat here again.
Mr D
Extremely disappointing. We ordered two Haddock, Chips and Peas. The batter on both was undercooked, and raw inside. We sent both meals back and a few minutes later received two more fish with undercooked batter. We ate the fish, and some of the chips which were poor quality. What an expensive mistake, give it a miss!!!
Makothebanker09
Joined the short queue to order a latte and tea cake. Wished I hadn’t after a silly amount of time waiting with no movement in the queue! Staff were pleasant but appear massively disorganised. Was eventually handed a basic latte ( just out of a machine - not properly made) and sat down waiting for my tea cake. It didn’t take too long to arrive but was only luke warm and they couldn’t even be bothered to butter it! I wouldn’t go back!
Dreadful ! Cream tea for nearly £7 consisted of a small stale supermarket budget scone and a tiny prepacked jam and cream. When I complained the scone was stale the attitude of the staff member was rude and disinterested. For £7 I expect a fresh bakery scone and plenty of cream and jam - this place is a joke. Self service cheap canteen style. Dirty cramped tables , rude staff, terrible food, and high prices . I would rather starve than use this place again.
Local family, twice in the last month I've been in and both times spoken to like I was from Mars. I feel maybe some guidance given about customer service is in order.
Reading the reviews must be very hit and miss but we must have been lucky and arrived on a good day. Chips were great, huge portion of scampi. No real complains
We live locally and use walkers in Truro.So went into the Padstow shop.We Went into order a Sausage in batter and a plain sausage.Took it away to eat.Plain sausage was basically cremated.And worse the battered sausage was actually a small fish piece - bite in soggy batter that was that soft u actually couldn’t eat it.
Disappointed, paid £50 four our food then checked bank statement to realise we had also paid £24.25 for someone else's food.
We ate here because we couldn't get in anywhere else. We sat at Sticky, dirty tables, ordered over priced fish and chips which were full of greece. The chios were more like scrapsMakes you feel bad, when you have wasted money likes this
Very enjoyable take away. Perfect non greasy chips, served by very personable young man. Enjoyed by all, no waste, now that is the sign of a good chippy. Well done !
Be very careful here ❗️ If you’re expecting beautiful fresh fish you’ll be utterly disappointed, the only taste left in your mouth will be a sour one & your wallet will feel a lot lighter for the overall awful experience! It’s centre stage in Padstow & therefore lots of people stop to eat here, however, it is insanely expensive & we’ve had nicer fish & chips in the Midlands were the fish has travelled & is not ‘fresh’ by seaside/ harbour standards. The cod was laughable, it was so thin as though it had been sliced like smoked salmon & covered in the thickest batter to conceal this. Perhaps this is so they can get as many portions as possible & charge unsuspecting customers ridiculous prices. Do not go expecting fresh, thick, flaky cod because you won’t find it here! The chips were undercooked & therefore looked as pale & bland as they tasted. They charge £2.50 for a small cartoon of kids juice which is just a complete ripoff. This was by far the worst place we ate during our entire stay in Cornwall. Avoid like the plague!! There are plenty of other places in Padstow to eat where I’m sure you’ll get a great meal which is value for money…this place is NOT it!!
By far the best chip shop we had found in Padstow after trying a few our in the duration that we were on holiday for. Unfortunately one of the days me and my partner had a fish cake and it was like it had been left out for ages which let it down a bit. You can salt & vinegar your own chips which we found better as you can do it as you like and for the area the price is very reasonable.
10 30 am visit for a brunch. Floor slippery, tables dirty and sticky. Food overcooked. Generally not a good experience.
Restaurantji Recommends
Chips and " gravy " more like chips and brown water , never again.
Ordered food at kiosk - whilst waiting I said I would go and sit at table and chairs just outside whilst partner waited for food. Staff member made no comment. Within 2minutes of us sitting down he came out and informed us we couldn't sit down as the tables were reserved for their restaurant customers. The restaurant was virtually empty ( at least 10 empty tables and all the outside tables and chairs were vacant) Despite trying to reason with staff member he insisted we had to move on. It soon became clear why the place was deserted- chips luke warm , soggy and greasy. Chicken goujons also lukewarm and tasted like they were cooked hours ago.
Great location but that is about it! Had a fish and chips lunch for 4 with 2 wines and 2 soft drinks for £73! The fish was poor quality and the soggy batter way undercooked. Chips were nice though. Save your money and go and get a Rick Stein takeaway and sit on their benches out front. Night and day different. Staff way friendlier too. Would not eat here again.
Extremely disappointing. We ordered two Haddock, Chips and Peas. The batter on both was undercooked, and raw inside. We sent both meals back and a few minutes later received two more fish with undercooked batter. We ate the fish, and some of the chips which were poor quality. What an expensive mistake, give it a miss!!!
Joined the short queue to order a latte and tea cake. Wished I hadn’t after a silly amount of time waiting with no movement in the queue! Staff were pleasant but appear massively disorganised. Was eventually handed a basic latte ( just out of a machine - not properly made) and sat down waiting for my tea cake. It didn’t take too long to arrive but was only luke warm and they couldn’t even be bothered to butter it! I wouldn’t go back!