After a disastrous previous delivery I thought I would give lucky star another chance and yes another bad service, had an item missing from order, tried phoning but line dead, no other way to contact them. Terrible service won’t be buying again.
Kieron Potter
If I could put 0 star I would. I ordered on barrow eats and ten minutes before it was due I received an email saying “cancelled”. I tried to phone several times to find out why, when I finally spoke to someone I was told I had to collect as they had tried to phone. When I tried to explain why that wasn’t possible the “lady” on the phone just hung up and refused to answer again. I’m now out £30 and have to wait 5 working days for a refund, if that even comes. Will not be ordering again!
Elena D
AVOID3 hours from order to deliveryFood
Saffron Rawcliffe
Really nice Chinese, salt and pepper boxes are a win , ?
Tim Walker
Cash only but not clearly stated. Staff very short and hardly welcoming. Meat tasteless and some was chewy. Crispy duck soggy and also tasteless. Will try again with different selection.
Leanne Harrison
Would absolutely not recommend for home delivery.Twice now I've said I'm not getting delivery again but I thought by now it might of improved (the time it takes) however I was very wrong. I was told 40/50 minutes.I called them after 60. Got told ten minutes.Called them again 20 minutes later, was told ten minutes.I called them again almost HALF HOUR later and was told they were waiting on delivery man.I then called 20 minutes later AGAIN to be told it was coming "now" (I'm geographically- in a car- 60 seconds away),I then rang once more to be told they were waiting for a delivery man. The food turned up in just over TWO hours. Stone cold in a matter of minutes as it was kept warm in a warmer.Totally not the delivery drivers fault.Definatly won't be ordering again for delivery from here.
Christian Maw
A mistake was made on ordering which I missed when they repeated the order but they replaced it anyway. The food was really fresh and tasty. Far better than most takeaways I've ordered from. We highly recommend and will definitely be back. Superb!
Tony Park
1st time I've been here today food absolutely beautiful.. delivered on time and red hot 5 star service n food would highly recommend this place.. see you again very soon
Nat Stewart
Absolutely love the food, highly recommend the crispy wontons
Had chicken satay sticks from here tasted awful weird taste as well. The sauce was rank which is a shame as this was my favourite place for a Chinese but seems to have gone downhill.
Carrie Young
I ordered two hours ago when the site said it would take one. Two hours for one meal and it's still not here. Tried calling but they've got the phone off the hanger.
Naomi Shepherd
Almost 2 hours late, and they were very rude on the phone. Food was okay, but not worth the wait.
James Widnall
If I could give 0* I would, this is possibly the worse place for a take out, it arrived late and was stone cold, it was an absolute abismal meal if you would call it that, I will not be visiting again and I would warn others that it isn't worth the money, bland food which is just depressing, ribs which were just fat, it all just went straight in the bin, I feel like I have been robbed of my money. The chef seriously needs to give his head a wobble if he thinks he's making quality food.
Very nice take away,worth the five mile each way
After a disastrous previous delivery I thought I would give lucky star another chance and yes another bad service, had an item missing from order, tried phoning but line dead, no other way to contact them. Terrible service won’t be buying again.
If I could put 0 star I would. I ordered on barrow eats and ten minutes before it was due I received an email saying “cancelled”. I tried to phone several times to find out why, when I finally spoke to someone I was told I had to collect as they had tried to phone. When I tried to explain why that wasn’t possible the “lady” on the phone just hung up and refused to answer again. I’m now out £30 and have to wait 5 working days for a refund, if that even comes. Will not be ordering again!
AVOID3 hours from order to deliveryFood
Really nice Chinese, salt and pepper boxes are a win , ?
Cash only but not clearly stated. Staff very short and hardly welcoming. Meat tasteless and some was chewy. Crispy duck soggy and also tasteless. Will try again with different selection.
Would absolutely not recommend for home delivery.Twice now I've said I'm not getting delivery again but I thought by now it might of improved (the time it takes) however I was very wrong. I was told 40/50 minutes.I called them after 60. Got told ten minutes.Called them again 20 minutes later, was told ten minutes.I called them again almost HALF HOUR later and was told they were waiting on delivery man.I then called 20 minutes later AGAIN to be told it was coming "now" (I'm geographically- in a car- 60 seconds away),I then rang once more to be told they were waiting for a delivery man. The food turned up in just over TWO hours. Stone cold in a matter of minutes as it was kept warm in a warmer.Totally not the delivery drivers fault.Definatly won't be ordering again for delivery from here.
A mistake was made on ordering which I missed when they repeated the order but they replaced it anyway. The food was really fresh and tasty. Far better than most takeaways I've ordered from. We highly recommend and will definitely be back. Superb!
1st time I've been here today food absolutely beautiful.. delivered on time and red hot 5 star service n food would highly recommend this place.. see you again very soon
Absolutely love the food, highly recommend the crispy wontons
Restaurantji Recommends
Had chicken satay sticks from here tasted awful weird taste as well. The sauce was rank which is a shame as this was my favourite place for a Chinese but seems to have gone downhill.
I ordered two hours ago when the site said it would take one. Two hours for one meal and it's still not here. Tried calling but they've got the phone off the hanger.
Almost 2 hours late, and they were very rude on the phone. Food was okay, but not worth the wait.
If I could give 0* I would, this is possibly the worse place for a take out, it arrived late and was stone cold, it was an absolute abismal meal if you would call it that, I will not be visiting again and I would warn others that it isn't worth the money, bland food which is just depressing, ribs which were just fat, it all just went straight in the bin, I feel like I have been robbed of my money. The chef seriously needs to give his head a wobble if he thinks he's making quality food.
Good tasty hot food. Good price