Wonderful staff, great food. For a cheap hotel it really is great. I've always had a fab time when I've stayed here. Staff really do go above and beyond!! Clean and tidy rooms too.
Josephine Lloyd
extremely slow and lazy staff. had to go and ask for the food as we could see drinks in the counter that they weren’t
Jacob Baylis
Amazing service, extremely clean, hot fresh food aswell!
Denise Carruthers
Called in here on the way home from our weekend away. Picked our order up to takeaway, checked dips were in the bag, which they were. (Always forgetting to put them in!) Only to get home 30 miles away & there was no chicken selects in the bag!!Can any of the staff read? Or follow the screen they should be looking at!!I think not.Very disappointed & will not be visiting again.If I could have gave no stars, that's what they would have got. Useless!!
Stacey Williams
Very very disappointed. My chips were stone cold and soggy. My burger was undercooked, cheesebites cold too. My burger bun was partially frozen. How hard is it?!! A newborn dog could make better food than you lot. I’d rather it say 0/5 stars but no options given.
troopsson strmz
We ordered a delivery, the man showed up with our order then proceeded to say that it was not ours. We had online confirmation that our order had been delivered yet we had not been given any food. Later, we walked to Mcdonalds and demanded our order. Took ages to receive it and also did not even get a partial refund for delivery because the man never actually delivered it!!! I am fed up with the service of this place. They gave us replacement food but it contained the WRONG items.
TheThirdTurtle
Absolutely dreadful! Went in at 7:30am for three takeaway breakfasts for family before catching 8am train. Only just made it! 25 mins for three sausage and egg McMuffin meals is not acceptable . Rubbish opening hours as well. Avoid if you don’t have a spare 30 mins to wait.
James Sharpe
Nice chips and food etc ... Good first visit to the Penrith site. Busy at 6pm but quietened down by the time we left. Helpful staff on at the time!Kid-friendliness: Kids enjoyed the visit
Paul H
stay away.... staff are useless why are they closing at 8pm even the drive takes 20min not exactly Fast Food
Young Blood
Same old typical McDonald's my kids love it, situated across the road from some old castle ruins...you get 90 minutes free parking so plenty of time to go for a little walk. No soap in the toilets so dropped a star ?
Busy place, the staff very friendly, they want do the best job but they are short staffed and You need wait long time to order. The place should running 24 hours per 7
Jamie Titchener
Decent enough branch of McDonald's. Quick service. Reasonable prices. Seems pretty busy most days.
Neil Harris
Love coming here, but wish other customers understood what the click and collect letters meant.They are not parking spots you retards!Don't leave the bay and walk inside for F sake!
Muhammad Musawwar Ahmed
You couldn’t be at fault at most of the McDonalds restaurants. We ordered some food which came fresh, no issues, the fries were perfect and the burgers were properly cooked and well presented. Awesome lot
Jenson Clarke
This place is AWFUL honestly go somewhere else if you care about your sanity, it took about 30mins to make my order and it wasn’t even that big. many people or family’s got theirs before mine. To save your time go elsewhere even if it is up to 20mins away you will get it sooner. P.S it’s cold!
Wonderful staff, great food. For a cheap hotel it really is great. I've always had a fab time when I've stayed here. Staff really do go above and beyond!! Clean and tidy rooms too.
extremely slow and lazy staff. had to go and ask for the food as we could see drinks in the counter that they weren’t
Amazing service, extremely clean, hot fresh food aswell!
Called in here on the way home from our weekend away. Picked our order up to takeaway, checked dips were in the bag, which they were. (Always forgetting to put them in!) Only to get home 30 miles away & there was no chicken selects in the bag!!Can any of the staff read? Or follow the screen they should be looking at!!I think not.Very disappointed & will not be visiting again.If I could have gave no stars, that's what they would have got. Useless!!
Very very disappointed. My chips were stone cold and soggy. My burger was undercooked, cheesebites cold too. My burger bun was partially frozen. How hard is it?!! A newborn dog could make better food than you lot. I’d rather it say 0/5 stars but no options given.
We ordered a delivery, the man showed up with our order then proceeded to say that it was not ours. We had online confirmation that our order had been delivered yet we had not been given any food. Later, we walked to Mcdonalds and demanded our order. Took ages to receive it and also did not even get a partial refund for delivery because the man never actually delivered it!!! I am fed up with the service of this place. They gave us replacement food but it contained the WRONG items.
Absolutely dreadful! Went in at 7:30am for three takeaway breakfasts for family before catching 8am train. Only just made it! 25 mins for three sausage and egg McMuffin meals is not acceptable . Rubbish opening hours as well. Avoid if you don’t have a spare 30 mins to wait.
Nice chips and food etc ... Good first visit to the Penrith site. Busy at 6pm but quietened down by the time we left. Helpful staff on at the time!Kid-friendliness: Kids enjoyed the visit
stay away.... staff are useless why are they closing at 8pm even the drive takes 20min not exactly Fast Food
Same old typical McDonald's my kids love it, situated across the road from some old castle ruins...you get 90 minutes free parking so plenty of time to go for a little walk. No soap in the toilets so dropped a star ?
Restaurantji Recommends
Busy place, the staff very friendly, they want do the best job but they are short staffed and You need wait long time to order. The place should running 24 hours per 7
Decent enough branch of McDonald's. Quick service. Reasonable prices. Seems pretty busy most days.
Love coming here, but wish other customers understood what the click and collect letters meant.They are not parking spots you retards!Don't leave the bay and walk inside for F sake!
You couldn’t be at fault at most of the McDonalds restaurants. We ordered some food which came fresh, no issues, the fries were perfect and the burgers were properly cooked and well presented. Awesome lot
This place is AWFUL honestly go somewhere else if you care about your sanity, it took about 30mins to make my order and it wasn’t even that big. many people or family’s got theirs before mine. To save your time go elsewhere even if it is up to 20mins away you will get it sooner. P.S it’s cold!