Hartleys Beach Shop

Beach Rd, Saint Bees
01946 820175

Recent Reviews

Claire Messenger

I've always been a fan of a cuppa in this cafe, but recently the food, service and atmosphere have all improved significantly making it an absolute treat to visit. The breakfasts are low cost but really delicious. The mothers day afternoon tea was fantastic, so much tasty food!

Carolyn Murch

Very reasonable price service a bit chaotic but food nice when it eventually arrived

Jackie Brandreth

We had Afternoon Tea as a surprise treat for hubby's special birthday. Food was delicious, plenty to eat with enough for doggy bags. Service was excellent. Thank youKid-friendliness: Our children were made very welcome.

Steve Clark

Great Mother's Day afternoon teaWheelchair accessibility: Not very accessible, there are a couple of steps, but someone will come and give you a hand if required, and both doors will open to allow access and egress

kevin marsh

Great food lovely views from the café. The only downside is the time it takes to get the food, service could be a lot faster, but I'd still recommend

Lea Somerfield

Old and dated but still an amazing place great food and drinks an assortment of ice creams ,toilet fertility available also a small shop and what a location right on the beach so great to pick up a snack wile on the

raeautos

We really enjoyed our visits here while we stayed at saint bees.My favourite food was the Cumberland curl and chips. Missing it already. The staff were friendly and helpful.Can't wait to visit again.

mike smith

Food lovely, especially the cakes, all home made.Great for a stop after a walk on the beach.Cafe is dog

Phil Jackson

Great lal cafe and great food reasonably priced. Will be

Mat Jackson

Great view of the sea. Very friendly service and some delicous looking cakes! Had an English Breakfast, it was

Stephen Wilson

This is an unassuming beach cafe that harks back to days of yore. Basic, decent food. Inexpensive with lovely sea view. It ain’t a gastronomic treat- and it’s all the better for that. It is good grub that satisfies. Forget instagram, this is all about sating hunger.Parking: Limited free parking, but inexpensive paid parking adjacent.

P Heap

Cheap and cheerful. Cumberland sausage baguette and chips was lovely, as were the quiche chips and salad.

Jennifer Mcilwaine

Good food served here but service is a bit hit and miss, sometimes really great other times very mediocre.Clean and tidy but starting to look in need of a coat of paint.Views are amazing from the windows.I would recommend this place.

X4220Cmjimlaaaad

Brilliant, yes we waited but this was all explained very politely, well done I had Scampi and chips, with salad and coleslaw £9.99, £6 cheaper that the high prices charged at Seacote next door. My granddaughter had Chicken nuggets and chips, with milk shake, £4.95 Everything was great, Seacote have lost another customer, Thumbs up to Hartleys Tea Room

leuca

Still shambolic service. The waiting staff are young and inexperienced. They are polite , charming , friendly and are full of potential. However they are clueless because they have not received any basic training whatsoever . And that is clearly obvious . There are several 1* reviews for the Beach Cafe St Bees and it is clear that the management have either not read them or taken no notice of them. My experience was exactly the same as those reviews. It’s a shame as this place has great views and a great location. With just a tiny bit of organisation big improvements could be made. I offer these suggestions in the spirit of a critical friend. 1. When seating customers take their drinks order at the same time. Instead of leaving them sitting their for about 10 minutes. 2. Put a small container containing condiments and sugar on the table instead of by the door . Save a lot of to-ing and fro-ing . Customers were asking “ have you got any ….salt, vinegar , sugar please . 3. The best time to provide cutlery is just after customers place their food order and not after the food has been served . Waiter then seemed surprised when customers asked for some cutlery. I could add more but don’t want to appear nitpicking . It’s the organisation and management that is unacceptable. The staff can easily be shown and trained to deliver good service. They are young people and are unaware of the standards expected. It’s up to the owners to set those standards but they don’t seem bothered. At the moment the standard , not the staff, is woeful and unacceptable. It is wrong to expect young people to work without training and support . A manager should be on the floor watching what’s going on and directing , supervising and most importantly supporting the young inexperienced staff. Set standards and achieve them. And if the owner reads this then please raise your standards to an acceptable level by simply giving some basic customer service training to your staff who were doing their best . You are letting them down. Unacceptable standards Food was ok no complaints

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