Placed a drive through order and they got the order wrong (something that I order the same every week and have never had an issue) and the staff blamed me, informing me at the kiosk that I had to drive back around to re-order and receive no refund for the incorrect order that they placed and made me pay for. I then parked up to go inside and the staff proceeded to ignore me completely. Shocking staff, shocking service. Will not be returning again.
Jay cee Bee
Never get the order right and end up with burnt chicken with far too much bone and no meat.Dunno what theyve done to the fries Signature fries.Theyre vile.The restaurant was filthy inside Food on all tables and the music was rubbish and way too loud to sit in for a quiet meal
Scott Foley
Typical KFC does what it says on the tin.If you expect it to be busy, it gets really busy.Order on the app and pick up, saves 15 to 20 mins when busy.Parking: Parking can be tricky when busy as half of the spaces are people waiting for food orders
Claire Laxton
Got order instore got home missing chips , went back only give me missing chips and now rest of order cold but they won’t replace that, it was there fault!!!! Asked for a full refund as not as advertised and got cash refund, now on way to get a Chinese instead. The staff are useless and all thick and can’t make customers happy you have lost our £36 order now and will never go back so you have lost my business too. Check orders before you leave!!!!!
Simon essam
Nice food but coffee machine most of our visits out of order. Not all of us want pop
Shaun otoole
Not like it used to be the service and quality of the food has been dropping for a long time now...
James Wilkinson
Excellent service from the manager much better than the previous staff, much cleaner, improved food quality. Very professional service.
Melissa Meredith
Was very hungry and thought i would pop in for a wrap, my wrap was falling to bits and had holes in when i received it. I tried to ignore it and continue eating my food until half of it ended up on my lap and on the floor, was very disappointed because when i’d come before the wraps were made perfectly. However now it seems as if they just chuck the food in a box and serve it without caring.
Sue Phillips
Absolutely Rubbish - cold food staff run-around like headless chickens! No one seemed to be overall charge. Got home and only half my order in the bag. They then expected me to travel back to the business to pick up what they failed to process. Or next time I come in they will give me a number to get what was missing. I tried to explain it’s not my fault they are incapable of collecting an order together, put it correctly in a bag. I shouldn’t have to drive back to the business and back home for their incompetence!
John White
Everything was as expected from my favourite fast food place. They have even started adding a flavouring to the fries to make them taste better. So I was pleased with that improvement.
Placed a drive through order and they got the order wrong (something that I order the same every week and have never had an issue) and the staff blamed me, informing me at the kiosk that I had to drive back around to re-order and receive no refund for the incorrect order that they placed and made me pay for. I then parked up to go inside and the staff proceeded to ignore me completely. Shocking staff, shocking service. Will not be returning again.
Never get the order right and end up with burnt chicken with far too much bone and no meat.Dunno what theyve done to the fries Signature fries.Theyre vile.The restaurant was filthy inside Food on all tables and the music was rubbish and way too loud to sit in for a quiet meal
Typical KFC does what it says on the tin.If you expect it to be busy, it gets really busy.Order on the app and pick up, saves 15 to 20 mins when busy.Parking: Parking can be tricky when busy as half of the spaces are people waiting for food orders
Got order instore got home missing chips , went back only give me missing chips and now rest of order cold but they won’t replace that, it was there fault!!!! Asked for a full refund as not as advertised and got cash refund, now on way to get a Chinese instead. The staff are useless and all thick and can’t make customers happy you have lost our £36 order now and will never go back so you have lost my business too. Check orders before you leave!!!!!
Nice food but coffee machine most of our visits out of order. Not all of us want pop
Not like it used to be the service and quality of the food has been dropping for a long time now...
Excellent service from the manager much better than the previous staff, much cleaner, improved food quality. Very professional service.
Was very hungry and thought i would pop in for a wrap, my wrap was falling to bits and had holes in when i received it. I tried to ignore it and continue eating my food until half of it ended up on my lap and on the floor, was very disappointed because when i’d come before the wraps were made perfectly. However now it seems as if they just chuck the food in a box and serve it without caring.
Absolutely Rubbish - cold food staff run-around like headless chickens! No one seemed to be overall charge. Got home and only half my order in the bag. They then expected me to travel back to the business to pick up what they failed to process. Or next time I come in they will give me a number to get what was missing. I tried to explain it’s not my fault they are incapable of collecting an order together, put it correctly in a bag. I shouldn’t have to drive back to the business and back home for their incompetence!
Everything was as expected from my favourite fast food place. They have even started adding a flavouring to the fries to make them taste better. So I was pleased with that improvement.
Restaurantji Recommends
Food was OK but man this place is filthy. Dirty floors, tables and counters, men's toilet had blocked
Always come here never experienced any issues great service by the staff & management
Cold fries and uncaring
Staff where friends very long wait for food
Service is always shabby here and takes ages when it doesn't even seem busy.