This review is based purely on the receptionist. Extremely rude, absolutely no people skills, unhelpful, huffs and puffs at everything. Not a good look for the leisure centre.
Louise Penny
This review is based purely on the receptionist. Extremely rude, absolutely no people skills, unhelpful, huffs and puffs at everything. Not a good look for the leisure centre.
Paul Austin
Swimming Pool Review.Positives: Lovely, clean heated pool.Negatives: A recent increase in price to £11 for a 1 hour for my son and myself, plus £1.60 parking in the car park outside. In my opinion this is quite expensive and if you have more than 1 child it would be nigh on £20.Half the pool being taken up by lane swimming when there are only 3-4 people (if that) using it and barely using it for 20 minutes of the session. The other 20 - 30 people are then crammed into the other half.Changing rooms are super small and it appears that there is a separate female change, but no male change for the main pool, so you have to be a contortionist to get changed.Please sort out the parking charges (e.gfree parking for Ivybridge Leisure users) and keep prices reasonable for the average family who do not want to subscribe to an expensive monthly membership.With the British weather being as it is, swimming is a great activity to keep fit and healthy. Unfortunately, the cost will drive out the average family who are already feeling the pinch of increasing mortgage costs, food, fuel etc.
Sarah Holmes
Poor. No way of contacting management / contacting head office. Follow the email address given via internet search and the email is passed on to the centre or just ignored. The manager is rude and has no customer service skills at all. Paid for 30 minute swimming lessons most of the time they were around 23/24 minutes. Was told the clock in the pool area is 3 minutes fast ... in that case should they not come out 3 minutes later at the end? Its handy that you can sit and watch as you can see what's going on in the pool which I don't know how they can be called lessons with the some staff just clock watching for most of the session . Thankfully have now found somewhere who can provide actual lessons.
Susan Bickford
The reception staff weren't very helpful r sympathetic when we arrived just before 3 and the pool was closing at 3.30pm. Lovely pool, light and clean.
Meha .A
Beautiful view and clean park I love it
D Luck
Great fun had by my family outing. My 4 month old's first swim and she loved it as did we all. Good front of house staff just as good were the life savers. One draw back shower and changing areas too small and lacking privacy
Sean Coope
Very clean and bright leisure centre with very helpful and knowledgeable staff. Very nice changing rooms with individual cubicles and hair drying facilities. Nice sitting area, for parents to watch kids having there swimming lessons. Highly recommended
Jack Pothecary
Good local 25m swimming pool with clean changing rooms - would recommend booking a lane in advance. Be warned it can get quite busy in the morning - would not recommend visiting 09:00 on a Sunday as half the pool is closed for swimming lessons making lane swimming quite difficult with the number of people booked in.
Sally Lamphee
I go 4 times a wk I think they need a dedicated cleaner who knows how to do it .
Good little pool, and great for local use.Would like the lifeguards to be a little less whistle happy though. Only blow for actual safety issues please, especially when a parent is right next to them. My lad ended up basically winding the lifeguard up, pretending he couldn't swim for the afternoon. ?
Mark Fice
Sports Facilities are good but stay well away from the vending machines, constant issues and when approaching staff they say its not our machine and not our problem
Emily Kerr
A lovely clean 25m pool - with 2 medium, 2 fast and one slow lane during dedicated lane swimming sessions, so plenty of room to swim without feeling pressed by your fellow swimmers.The light that the roof and windows let in make this a really beautiful space to swim. The water is also a perfect temperature.Coin-less lockers by the pool are very convenient, the main changing rooms also have ones that use your own padlock if preferred.
Gareth Hainsworth
I'm quite impressed. Visited and given a tour around. Friendly staff and a lot going for it. Might even move to the town.
Tony Prior
Great place but the booking system is complicated, and it's hard to speak to anyone in reception
This review is based purely on the receptionist. Extremely rude, absolutely no people skills, unhelpful, huffs and puffs at everything. Not a good look for the leisure centre.
This review is based purely on the receptionist. Extremely rude, absolutely no people skills, unhelpful, huffs and puffs at everything. Not a good look for the leisure centre.
Swimming Pool Review.Positives: Lovely, clean heated pool.Negatives: A recent increase in price to £11 for a 1 hour for my son and myself, plus £1.60 parking in the car park outside. In my opinion this is quite expensive and if you have more than 1 child it would be nigh on £20.Half the pool being taken up by lane swimming when there are only 3-4 people (if that) using it and barely using it for 20 minutes of the session. The other 20 - 30 people are then crammed into the other half.Changing rooms are super small and it appears that there is a separate female change, but no male change for the main pool, so you have to be a contortionist to get changed.Please sort out the parking charges (e.gfree parking for Ivybridge Leisure users) and keep prices reasonable for the average family who do not want to subscribe to an expensive monthly membership.With the British weather being as it is, swimming is a great activity to keep fit and healthy. Unfortunately, the cost will drive out the average family who are already feeling the pinch of increasing mortgage costs, food, fuel etc.
Poor. No way of contacting management / contacting head office. Follow the email address given via internet search and the email is passed on to the centre or just ignored. The manager is rude and has no customer service skills at all. Paid for 30 minute swimming lessons most of the time they were around 23/24 minutes. Was told the clock in the pool area is 3 minutes fast ... in that case should they not come out 3 minutes later at the end? Its handy that you can sit and watch as you can see what's going on in the pool which I don't know how they can be called lessons with the some staff just clock watching for most of the session . Thankfully have now found somewhere who can provide actual lessons.
The reception staff weren't very helpful r sympathetic when we arrived just before 3 and the pool was closing at 3.30pm. Lovely pool, light and clean.
Beautiful view and clean park I love it
Great fun had by my family outing. My 4 month old's first swim and she loved it as did we all. Good front of house staff just as good were the life savers. One draw back shower and changing areas too small and lacking privacy
Very clean and bright leisure centre with very helpful and knowledgeable staff. Very nice changing rooms with individual cubicles and hair drying facilities. Nice sitting area, for parents to watch kids having there swimming lessons. Highly recommended
Good local 25m swimming pool with clean changing rooms - would recommend booking a lane in advance. Be warned it can get quite busy in the morning - would not recommend visiting 09:00 on a Sunday as half the pool is closed for swimming lessons making lane swimming quite difficult with the number of people booked in.
I go 4 times a wk I think they need a dedicated cleaner who knows how to do it .
Restaurantji Recommends
Good little pool, and great for local use.Would like the lifeguards to be a little less whistle happy though. Only blow for actual safety issues please, especially when a parent is right next to them. My lad ended up basically winding the lifeguard up, pretending he couldn't swim for the afternoon. ?
Sports Facilities are good but stay well away from the vending machines, constant issues and when approaching staff they say its not our machine and not our problem
A lovely clean 25m pool - with 2 medium, 2 fast and one slow lane during dedicated lane swimming sessions, so plenty of room to swim without feeling pressed by your fellow swimmers.The light that the roof and windows let in make this a really beautiful space to swim. The water is also a perfect temperature.Coin-less lockers by the pool are very convenient, the main changing rooms also have ones that use your own padlock if preferred.
I'm quite impressed. Visited and given a tour around. Friendly staff and a lot going for it. Might even move to the town.
Great place but the booking system is complicated, and it's hard to speak to anyone in reception