Placed order and food was delivered 2hrs late, ended up having to heat it up ourselves. It wasn’t very nice food either. Also wasn’t given any change from the delivery driver, they just walked off with no apology. Won’t be ordering
Rob Norton
Never had a bad meal in over a
Rachael Pearce
Absolutely disgusting food. Chips tasted like they was yesterday's left overs. Sweet and sour chicken balls was truly in eatable. Never have I tasted something so disgusting. Wasted £25. Dog didn't even like it! ? don't bother wasting your money.
Robert Peckham
Not had a bad meal yet! Delivery to me is always 1hr 10min which is not great but the food makes up for that.
DAB1967224
Told it would be 45 mins turned up 90 mins later and no sorry….. Turned the cold food away Rang and asked why it took so long No reason offred The kicker was we would of offwred you 10% off your next order For excepting cold food What xan i say ?♂️ Golden pond next time for sure
Johnbah Matthews
Very disappointing customer service!!!I just bought a takeaway for £28.50.After placing my order I asked the lady behind the counter if I could have some complimentary prawn crackers. She sad no you have to spend £30. I was bemused as our order was so close, I said how about you just change me £30 then, she rudely picked up the phone while I was in conversation, now she was on the phone and not even listening to me.After she finally finished her phone call, she said no I’d have to buy them.I said ok, as they were for my daughter.Ok so now I’ve spent over £30 to increase my order I still didn’t get an additional bag of prawn crackers!! Obviously I don’t want two bags of prawn crackers… but that’s not the point! Had shed not been on the phone I might have ordered some chips or seaweed, to increase my order value.As for the food it wasn’t great and definitely wasn’t worth the money,Looks like “you and me” need to part ways, you’ve just lost a customer!
Kevin Tear
Don't bother, Simply put victim of their own success. Trying to take on too much has destroyed what was a great Chinese, food now delivered late (latest meal was over 1hr late) food delivered cold and inedible, quality has deteriorated. No apologies or any sort of customer service.
Dan
The delivery took over 2 hours, with no apologies or updates. Trying to contact them was impossible, as their phone line is always busy. Unacceptable.
Edd Winson
This place is usually absolutely great however the last visit there they gave me some very sub par food nothing inedible but just not up to there normal
Very friendly people nothing is too much trouble…….?
yvonnem893
Wow, just wow. We ordered a takeaway for delivery. Prompt delivery, however. The food was like somebody had chucked a whole lot of salt. Called, they picked back up and we got a refund. Never ever will we go there again. China Chef 100% has our business in Ottery
Daniel H
You and Me has been my go-to Chinese takeaway ever since moving to the area.Online ordering is very quick, easy and even lets you pay via card including the use of Apple or Google pay. I used to frequently order for home delivery but now prefer to order online and collect as it’s cheaper and the wait is not as long.Food quality and quantity is great, my particular favourite dish, which I am eating as I type this, is the Hong Kong sweet and sour chicken which tastes lovely paired with some egg fried rice.
Ralph Harvey
Great place. And great food
Nick Wills
Dry chicken sate drowned in sauceChili beef again too much sauce !Quite the worst I have eatenCluelessVegetarian options: Not sure if they offer any
Placed order and food was delivered 2hrs late, ended up having to heat it up ourselves. It wasn’t very nice food either. Also wasn’t given any change from the delivery driver, they just walked off with no apology. Won’t be ordering
Never had a bad meal in over a
Absolutely disgusting food. Chips tasted like they was yesterday's left overs. Sweet and sour chicken balls was truly in eatable. Never have I tasted something so disgusting. Wasted £25. Dog didn't even like it! ? don't bother wasting your money.
Not had a bad meal yet! Delivery to me is always 1hr 10min which is not great but the food makes up for that.
Told it would be 45 mins turned up 90 mins later and no sorry….. Turned the cold food away Rang and asked why it took so long No reason offred The kicker was we would of offwred you 10% off your next order For excepting cold food What xan i say ?♂️ Golden pond next time for sure
Very disappointing customer service!!!I just bought a takeaway for £28.50.After placing my order I asked the lady behind the counter if I could have some complimentary prawn crackers. She sad no you have to spend £30. I was bemused as our order was so close, I said how about you just change me £30 then, she rudely picked up the phone while I was in conversation, now she was on the phone and not even listening to me.After she finally finished her phone call, she said no I’d have to buy them.I said ok, as they were for my daughter.Ok so now I’ve spent over £30 to increase my order I still didn’t get an additional bag of prawn crackers!! Obviously I don’t want two bags of prawn crackers… but that’s not the point! Had shed not been on the phone I might have ordered some chips or seaweed, to increase my order value.As for the food it wasn’t great and definitely wasn’t worth the money,Looks like “you and me” need to part ways, you’ve just lost a customer!
Don't bother, Simply put victim of their own success. Trying to take on too much has destroyed what was a great Chinese, food now delivered late (latest meal was over 1hr late) food delivered cold and inedible, quality has deteriorated. No apologies or any sort of customer service.
The delivery took over 2 hours, with no apologies or updates. Trying to contact them was impossible, as their phone line is always busy. Unacceptable.
This place is usually absolutely great however the last visit there they gave me some very sub par food nothing inedible but just not up to there normal
Great quick and easy. Can't fault the chow mien!
Restaurantji Recommends
Very friendly people nothing is too much trouble…….?
Wow, just wow. We ordered a takeaway for delivery. Prompt delivery, however. The food was like somebody had chucked a whole lot of salt. Called, they picked back up and we got a refund. Never ever will we go there again. China Chef 100% has our business in Ottery
You and Me has been my go-to Chinese takeaway ever since moving to the area.Online ordering is very quick, easy and even lets you pay via card including the use of Apple or Google pay. I used to frequently order for home delivery but now prefer to order online and collect as it’s cheaper and the wait is not as long.Food quality and quantity is great, my particular favourite dish, which I am eating as I type this, is the Hong Kong sweet and sour chicken which tastes lovely paired with some egg fried rice.
Great place. And great food
Dry chicken sate drowned in sauceChili beef again too much sauce !Quite the worst I have eatenCluelessVegetarian options: Not sure if they offer any