Several times whilst on work duties down in Plymouth and staying at the Future Inn I have had the misfortune to experience your dining service and food.I say several times, but I can assure you there eill be no more times after my latest experience at your star rated restaurant!I ordered for a main x2 chicken wing starters along with some chips and explicitly asked if I could possibly have the chicken wings as a main. The reply was yes sirWell, what was served to me was x6 overcooked n dried out wings with hardly any meat on them to eat!The salad that accompanied the so called wings saved the meal along eutb the bowl of chips!When I challenged the restaurant person re the state of the wings and the numbers , wanting to confirm that if I had ordered just a chicken wings starter I would only be served x3 for £9..that's £3 for each pathetic wing I was served I was astounded!! Disappointed and disgusted!How you get your star ratings are beyond my comprehension!!But I will not be dining in your restaurant for evening meals in my future stays at that hotel.
SeaDog Mariner
Staying on site in the future Inn hotel, I thought I give the restaurant another go after a poor experience a few years ago. Mistake.It was even worse than last time.Should have guessed from the few people eating there, and even more scarce staff. The staff there were, seemed to spend most time mucking about in the kitchen judging by the noise.Not wanting the usual burger and chips, I decided to try the monkfish curry, after all this place claims (laughably) to be the taste of the West Country.It was dreadful, rice dumped, watery sauce, tasteless fish. No poppadoms , ‘ We’ve run out’.I think the waitress knew it was bad, she saw the look on my face and quickly offered an alternative.Service was very slow, nearly 50 minutes for the curry.Sadly Fishbone has not changed at all from my last poor experience.
James Eaaton
Good food and
Michelle Elbrow
Only visited twice. Both times for the afternoon tea. One of which was a Christmas afternoon tea. We had to request a bag so we could take some of it home. As portions sizes were very generous.
Kieran Cooper
FANTASIC FOOD SERVICE VERY HELPFUL TOWARDS ME AND OTHERS AND WILL RECOMEND TO MY FRIENDS AND
Dan Taberner
The staff were lovely, but clearly, the restaurant is very understaffed. This meant service was slow, and food delivery wasn't great. The food was also overpriced for what it was, i assume to maximise on businessmen who stay there.Once seated, we were told 50% of the dishes were unavailable, which mainly covered fish. For a fish focused restaurant, this seems a little ridiculous. Or poor planning at best. The menu is fairly limited as well, which is a shame.Staff wise, they were what made us stay, as they did more than their best. But otherwise, I wouldn't go back.
Dennis Graygoose
Enjoyable experience, friendly welcoming staff an polite ?
Bitsy Shephard
Absolutely dreadful. Food was appalling. Service was nonexistent. The waitstaff were nice when they appeared. Atmosphere fine. It was an expensive joke how bad it was.
Graham Eckley
The food is very good but they are very slowFrom ordering to the table. The staff are helpful and friendly, a good atmosphere as well.Vegetarian options: Salads , burgers.Parking: There is free parking, but you need to put registration at the restaurant or reception because you don't. I can see it would be charged .Wheelchair accessibility: All parts to the hotel and restaurant , parkingby the door is good
Andrew Oxbrow
Always stay and eat here when traveling with work.Staff very nice and the food was
We went out for a pre-Christmas family meal as a group of 9. The service started badly when we asked to return a flat glass of coke which was very reluctantly replaced.The rest of the evening was fine apart from the service being incredibly slow. For example the time between being provided with menus for desert and the deserts actually arriving was just over an hour. All in all it took just over three hours to complete three courses.Having said that the food itself was reasonable and the only dish that wasn’t ok was an overly salty teriyaki salmon.The staff would benefit from some customer service training as this ruined what would otherwise have been a pleasant evening.
Kenny Smith
Food was lovely but very over priced, £18 for fish and chips is absurd, along with £6.50 for a pint of madri.I tried to book for 16:30 and was told it was full, I went at 16:30 to try my luck at 16:30 and the restaurant was empty, and was given a table.After requesting the bill I was left for quite a while and ended up going to the desk to pay.
sharon f
We had the festive meal for a special family occasion. The meal was good and value for money. Manager Ryan gave excellent customer service. TY.
Matt Bennellick
We didn't book and had 2 friends and 2 kids come join us in the evening for a meal, only to be told that they couldn't accept us as they had a party of 11 coming in and they had a staff shortage.We ended up sitting at the bar and having chips and onion rings, whilst the poor staff were running around stressed.The restaurant wasn't particularly busy for a Thursday half term evening, but given the lack of staff for front of house, bar, waiting and chef, staff managed to cope pretty well.We had a meal the night before and the food quality was good.
Sarah G
Poor service Staff were rude to each other and to us Tables with plates still waiting to be collected Food was cold
Several times whilst on work duties down in Plymouth and staying at the Future Inn I have had the misfortune to experience your dining service and food.I say several times, but I can assure you there eill be no more times after my latest experience at your star rated restaurant!I ordered for a main x2 chicken wing starters along with some chips and explicitly asked if I could possibly have the chicken wings as a main. The reply was yes sirWell, what was served to me was x6 overcooked n dried out wings with hardly any meat on them to eat!The salad that accompanied the so called wings saved the meal along eutb the bowl of chips!When I challenged the restaurant person re the state of the wings and the numbers , wanting to confirm that if I had ordered just a chicken wings starter I would only be served x3 for £9..that's £3 for each pathetic wing I was served I was astounded!! Disappointed and disgusted!How you get your star ratings are beyond my comprehension!!But I will not be dining in your restaurant for evening meals in my future stays at that hotel.
Staying on site in the future Inn hotel, I thought I give the restaurant another go after a poor experience a few years ago. Mistake.It was even worse than last time.Should have guessed from the few people eating there, and even more scarce staff. The staff there were, seemed to spend most time mucking about in the kitchen judging by the noise.Not wanting the usual burger and chips, I decided to try the monkfish curry, after all this place claims (laughably) to be the taste of the West Country.It was dreadful, rice dumped, watery sauce, tasteless fish. No poppadoms , ‘ We’ve run out’.I think the waitress knew it was bad, she saw the look on my face and quickly offered an alternative.Service was very slow, nearly 50 minutes for the curry.Sadly Fishbone has not changed at all from my last poor experience.
Good food and
Only visited twice. Both times for the afternoon tea. One of which was a Christmas afternoon tea. We had to request a bag so we could take some of it home. As portions sizes were very generous.
FANTASIC FOOD SERVICE VERY HELPFUL TOWARDS ME AND OTHERS AND WILL RECOMEND TO MY FRIENDS AND
The staff were lovely, but clearly, the restaurant is very understaffed. This meant service was slow, and food delivery wasn't great. The food was also overpriced for what it was, i assume to maximise on businessmen who stay there.Once seated, we were told 50% of the dishes were unavailable, which mainly covered fish. For a fish focused restaurant, this seems a little ridiculous. Or poor planning at best. The menu is fairly limited as well, which is a shame.Staff wise, they were what made us stay, as they did more than their best. But otherwise, I wouldn't go back.
Enjoyable experience, friendly welcoming staff an polite ?
Absolutely dreadful. Food was appalling. Service was nonexistent. The waitstaff were nice when they appeared. Atmosphere fine. It was an expensive joke how bad it was.
The food is very good but they are very slowFrom ordering to the table. The staff are helpful and friendly, a good atmosphere as well.Vegetarian options: Salads , burgers.Parking: There is free parking, but you need to put registration at the restaurant or reception because you don't. I can see it would be charged .Wheelchair accessibility: All parts to the hotel and restaurant , parkingby the door is good
Always stay and eat here when traveling with work.Staff very nice and the food was
Restaurantji Recommends
We went out for a pre-Christmas family meal as a group of 9. The service started badly when we asked to return a flat glass of coke which was very reluctantly replaced.The rest of the evening was fine apart from the service being incredibly slow. For example the time between being provided with menus for desert and the deserts actually arriving was just over an hour. All in all it took just over three hours to complete three courses.Having said that the food itself was reasonable and the only dish that wasn’t ok was an overly salty teriyaki salmon.The staff would benefit from some customer service training as this ruined what would otherwise have been a pleasant evening.
Food was lovely but very over priced, £18 for fish and chips is absurd, along with £6.50 for a pint of madri.I tried to book for 16:30 and was told it was full, I went at 16:30 to try my luck at 16:30 and the restaurant was empty, and was given a table.After requesting the bill I was left for quite a while and ended up going to the desk to pay.
We had the festive meal for a special family occasion. The meal was good and value for money. Manager Ryan gave excellent customer service. TY.
We didn't book and had 2 friends and 2 kids come join us in the evening for a meal, only to be told that they couldn't accept us as they had a party of 11 coming in and they had a staff shortage.We ended up sitting at the bar and having chips and onion rings, whilst the poor staff were running around stressed.The restaurant wasn't particularly busy for a Thursday half term evening, but given the lack of staff for front of house, bar, waiting and chef, staff managed to cope pretty well.We had a meal the night before and the food quality was good.
Poor service Staff were rude to each other and to us Tables with plates still waiting to be collected Food was cold