I decided to give this establishment one more try after having two previous disastrous experiences. However due to a family members birthday I felt that as it was her choice, I'd give it another go. What a difference the third time around, we were met and attended to by a highly professional and attentive young lady called FAITH. Nothing was too much for this young, food was excellent, service was second to none and her attention to detail was exceptional. Thank you Prezzo for not only getting it right; but also employing professionals at last.
Cris West
Popped in for a birthday lunch as they had a gluten free menu for some of our party.The staff were friendly and the food was nice and prompt. Plus when we asked for a cake with a candle, they happily provided.
Alexandra Kitto
Great service, not the best food as is a chain restaurant but you can’t have it
X3683JRcharliec
This is one of my favourite restaurants I really enjoyed my meal staff where amazing food was really nice well presented I will definitely be back thank you
Helen H
Great place to eat, helpful friendly staff. We each had a pizza, all were pretty dry, bases like cardboard and scant topping. Disappointing for the price.
Gary T
We were looking for somewhere good to eat - and this did the job. Service was quick, and the food well presented and tasty. A good selection of drinks. Only down side was a) their fryer was not working which reduced the menu a little and b) their insistence on playing music so loud to ensure you couldn't speak with each other.
dumitritzab2022
Food is not very tasty and it looks like it's been heated in the microwave .I don't recommend at all.
J7359EJclaireo
Went out for a nice dinner before going to the theatre, this didn’t happen. It took 20 minutes to order a drink then a further 15 minutes to order food. It took over 45 minutes for the food to arrive of which we had to ask where it was. We then wanted to pay by cash and told we couldn’t as they don’t take it! Absolutely disgusted by the staffs attitude and we were very close to walking out. None of us will be returning.
Alex S
Rose was a great host , very attentive and polite .food was good . ?
Nic Flava Hoskins
Brilliant night and nice food (something we wanted was off the menu could of said before hand) customer service was good?In and out in 45 minutes."Staff should always remember not all customer drink alcohol"Still Definitely recommend
Very disappointed. Food was way below average for everyone. Brushetta was a thin piece of brittle hard flatbread, the tomatoes and onion were not finely chopped with a few scatterings of pesto sayce on top of it. Not good. A young girl was sat on her own at a table obviously her parent was a staff member, she kept banging on the service door and was then returned to her table. We will not be returning.
Steve White
First, the good bits...A really smart former bank. It really couldn't have been converted better.A really nice waitress who couldn't have been more helpful.Clean toilets.All the starters were good.Now, the not-so-good bits...The restaurant was cold and draughty, with an external door that didn't close properly.One portion of carbonara came out hot and one was cold. They were both rather dry, but the waitress replaced the cold one and brought extra sauce. The chicken of the marsala chicken must have been cooked much earlier, because it was extremely dry. Another main dish arrived with a horrible sauce.All-in-all it was an experience we won't want to repeat.
lou1232013
Booked a table easily enough online, but a bit annoying that walk ins were given a better and quieter table than we had! Drinks took a little while to arrive but food was good and filling. The guy who served us was very polite, warm and helpful. Good experience.
H7381ZGadamn
Shocking really, ordered on just eat and spent £50 for two of us and you get hardly anything for your money even had to make food after because we weren’t even remotely full. Quality of food is just gone massively downhill used to like it there. Go Avantis in Torquay way better value for money.
Allan G
This place is an “Italian Wetherspoons” at best. Utterly terrible cheap Pre-prepared food. The manager was superb and did her best to help appease us and didn’t charge us the first time round; as long as we promised to go back again. We did oblige and sadly it was still woeful. To the point we both felt ill through the night. Stale oils; slow service, chicken that was leathery, badly cooked pasta, flavourless sauces and fillings, and my pizza was spiked with hot sauce on our second visit (nice one cook). it seemed like the kitchen staff were sabotaging the place or clearly didn’t have a clue. We paid for our poor food the second time; but we will never use this establishment again! TERRIBLE!! save your money.
I decided to give this establishment one more try after having two previous disastrous experiences. However due to a family members birthday I felt that as it was her choice, I'd give it another go. What a difference the third time around, we were met and attended to by a highly professional and attentive young lady called FAITH. Nothing was too much for this young, food was excellent, service was second to none and her attention to detail was exceptional. Thank you Prezzo for not only getting it right; but also employing professionals at last.
Popped in for a birthday lunch as they had a gluten free menu for some of our party.The staff were friendly and the food was nice and prompt. Plus when we asked for a cake with a candle, they happily provided.
Great service, not the best food as is a chain restaurant but you can’t have it
This is one of my favourite restaurants I really enjoyed my meal staff where amazing food was really nice well presented I will definitely be back thank you
Great place to eat, helpful friendly staff. We each had a pizza, all were pretty dry, bases like cardboard and scant topping. Disappointing for the price.
We were looking for somewhere good to eat - and this did the job. Service was quick, and the food well presented and tasty. A good selection of drinks. Only down side was a) their fryer was not working which reduced the menu a little and b) their insistence on playing music so loud to ensure you couldn't speak with each other.
Food is not very tasty and it looks like it's been heated in the microwave .I don't recommend at all.
Went out for a nice dinner before going to the theatre, this didn’t happen. It took 20 minutes to order a drink then a further 15 minutes to order food. It took over 45 minutes for the food to arrive of which we had to ask where it was. We then wanted to pay by cash and told we couldn’t as they don’t take it! Absolutely disgusted by the staffs attitude and we were very close to walking out. None of us will be returning.
Rose was a great host , very attentive and polite .food was good . ?
Brilliant night and nice food (something we wanted was off the menu could of said before hand) customer service was good?In and out in 45 minutes."Staff should always remember not all customer drink alcohol"Still Definitely recommend
Restaurantji Recommends
Very disappointed. Food was way below average for everyone. Brushetta was a thin piece of brittle hard flatbread, the tomatoes and onion were not finely chopped with a few scatterings of pesto sayce on top of it. Not good. A young girl was sat on her own at a table obviously her parent was a staff member, she kept banging on the service door and was then returned to her table. We will not be returning.
First, the good bits...A really smart former bank. It really couldn't have been converted better.A really nice waitress who couldn't have been more helpful.Clean toilets.All the starters were good.Now, the not-so-good bits...The restaurant was cold and draughty, with an external door that didn't close properly.One portion of carbonara came out hot and one was cold. They were both rather dry, but the waitress replaced the cold one and brought extra sauce. The chicken of the marsala chicken must have been cooked much earlier, because it was extremely dry. Another main dish arrived with a horrible sauce.All-in-all it was an experience we won't want to repeat.
Booked a table easily enough online, but a bit annoying that walk ins were given a better and quieter table than we had! Drinks took a little while to arrive but food was good and filling. The guy who served us was very polite, warm and helpful. Good experience.
Shocking really, ordered on just eat and spent £50 for two of us and you get hardly anything for your money even had to make food after because we weren’t even remotely full. Quality of food is just gone massively downhill used to like it there. Go Avantis in Torquay way better value for money.
This place is an “Italian Wetherspoons” at best. Utterly terrible cheap Pre-prepared food. The manager was superb and did her best to help appease us and didn’t charge us the first time round; as long as we promised to go back again. We did oblige and sadly it was still woeful. To the point we both felt ill through the night. Stale oils; slow service, chicken that was leathery, badly cooked pasta, flavourless sauces and fillings, and my pizza was spiked with hot sauce on our second visit (nice one cook). it seemed like the kitchen staff were sabotaging the place or clearly didn’t have a clue. We paid for our poor food the second time; but we will never use this establishment again! TERRIBLE!! save your money.