I came with my family and asked for q Black Forest hot chocolate as it’s Christmas time, but they ran out of the syrup, so I had to ask for a toasted hazel hot chocolate.When they brought our order, there was one more drink that we ordered (we ordered 8 drinks and they brought 9) and the waitress that brought the order didn’t know what drink was which. My roasted hazel hot chocolate tasted watery and coffee, so I don’t think they did it right.Definitely won’t come here again.
Shiny Al
I'm sorry to say this is my first time here and will be my last. The only aspect of the visit was the gentleman on the front desk was very friendly. The toilets were not overly clean and there was watered down soap in the toilet and cleanliness mediocre at best. We waited a while for the drinks and when they arrived the person, the member of staff called from across the room to ask who's drink is what.. which was odd. When we received our drinks, they were unfortunately the worst and most bitter beverages I have ever had displeasure to drink. The 'hot chocolate' was a watered down unflavoured drink and the drinks in general were just generally, unprofessionally made. Not very happy at all.
G 123
Kale was very good at making drinks and was great full for Kamaris large tip. His funny face made charlie have a giggle. Kale then let us have free wooden sticks to munch on for an early lunch. The pombears made my taste buds tingle and the rainbow Costa coffee cup is a must have. Overall very good, very nice.Wheelchair accessibility: Hot wheels was able to get through the door with ease.
Graham Savage
Quick service, clean tables.
Mike Whitaker
I've been a fan of Costa for ages. Their staff always manage to tick my important boxes: friendly, courteous and who truly understand how important it is to make a customer welcome and provide an environment in which to enjoy a top-quality product. The team in this particular outlet also seems to have that rare knack of making you feel you are the only customer they are serving despite being busy. This is a customer service gift which cannot be taught and raised an already enjoyable experience to another level. Well done.
James Denny
Service was a little slow but friendly and I think still merits 5 stars. The seating is comfortable and the Window seats give a great way to sit back and people watch.
Paj Hamilton
Very busy day, staff in training, order got mixed up but they fixed everything before we noticed. Many thanks.
WugaWuga Beast
Very dirty Costa - unusual for this chain
Elaine Phillips
Have visited many Costa coffee shops and usually dont allow dogs but this one did. The staff are really friendly and gave a great service. Highly recommend a visit with or without a dog.
Tony Dell
Helpful staff and tasty coffee in a welcoming location.
I came with my family and asked for q Black Forest hot chocolate as it’s Christmas time, but they ran out of the syrup, so I had to ask for a toasted hazel hot chocolate.When they brought our order, there was one more drink that we ordered (we ordered 8 drinks and they brought 9) and the waitress that brought the order didn’t know what drink was which. My roasted hazel hot chocolate tasted watery and coffee, so I don’t think they did it right.Definitely won’t come here again.
I'm sorry to say this is my first time here and will be my last. The only aspect of the visit was the gentleman on the front desk was very friendly. The toilets were not overly clean and there was watered down soap in the toilet and cleanliness mediocre at best. We waited a while for the drinks and when they arrived the person, the member of staff called from across the room to ask who's drink is what.. which was odd. When we received our drinks, they were unfortunately the worst and most bitter beverages I have ever had displeasure to drink. The 'hot chocolate' was a watered down unflavoured drink and the drinks in general were just generally, unprofessionally made. Not very happy at all.
Kale was very good at making drinks and was great full for Kamaris large tip. His funny face made charlie have a giggle. Kale then let us have free wooden sticks to munch on for an early lunch. The pombears made my taste buds tingle and the rainbow Costa coffee cup is a must have. Overall very good, very nice.Wheelchair accessibility: Hot wheels was able to get through the door with ease.
Quick service, clean tables.
I've been a fan of Costa for ages. Their staff always manage to tick my important boxes: friendly, courteous and who truly understand how important it is to make a customer welcome and provide an environment in which to enjoy a top-quality product. The team in this particular outlet also seems to have that rare knack of making you feel you are the only customer they are serving despite being busy. This is a customer service gift which cannot be taught and raised an already enjoyable experience to another level. Well done.
Service was a little slow but friendly and I think still merits 5 stars. The seating is comfortable and the Window seats give a great way to sit back and people watch.
Very busy day, staff in training, order got mixed up but they fixed everything before we noticed. Many thanks.
Very dirty Costa - unusual for this chain
Have visited many Costa coffee shops and usually dont allow dogs but this one did. The staff are really friendly and gave a great service. Highly recommend a visit with or without a dog.
Helpful staff and tasty coffee in a welcoming location.
Restaurantji Recommends
Just an ordinary Costa but stuff super friendly and professional!
Two young men were very helpful to me and my wife who has a disability.
Nice staff but not enough staff , tables not cleared quick enough
Large Costa, great service, and nice atmosphere
Lovely. Great service very friendly. Lovely coffee.