We hadn't been to Prezzo for about six years and thought we would give it a try again. Last time was not the best meal Similar to the previous, my wife chose the Penne pasta arrabiata and I chose the Tre Gusto Pizza. I must admit the meal was a little better than the last time, but still what we would call average. Service was good throughout. I know of a few well known Pizza chains who serve a better pizza.
Damien Botha
Great service, but I can't help thinking it was a little pricey. That is often easy to get around as there are quite a few vouchers and offers for Prezzo. All round pleasant experience.
David Hh
Food was good. But I hate deliver roo and just eat.. restaurant wasn't that busy but took almost an hour for our food to come out. 2 adults and 2 children. Took so long we had to box our pudding as it was the children's bedtime. as they couldn't cope with the deliveries... the staff where lovely and informative. Not the first time going out for dinner where companies priorities delivery rubbish to the expenses of the sat down in the restaurant paying customer. It puts us of visiting these places.
Dorset_Dumpling8
To say I’m shocked is an understatement! I visited this restaurant with a group from work. There were issues regarding length of wait, which was sorted, however, I ordered the beef in chianti. At a few pence under £20.00 I thought I was in for an amazing meal. Well, what was presented (when it finally came!) was nothing short of a sick joke! I have attached a photo, (I have included my hand as perspective), to prove the point! I counted seven pieces of beef, a splodge of approx a tablespoon of grey mash and a couple of wilted broccoli stems across the top of the dish! It DID NOT look very appetising, but as we’d waited so long, I started to eat it. Although the beef was tender, the mash was just mush and lacked any flavour. How Prezzo can feel this is good value for money is beyond me. I spoke with the manager to let him know my feelings, his response was that they get lots of complaints about the dish! I have completed an online form for Prezzo, interestingly, I have heard nothing back! I for one, will never be going back to any Prezzo, It seems profits come before quality!
secretarybird558
Strange location, reception is down a hallway past a staircase which makes it feel like an uninhabited hotel. We were shown into a room at the front of the building which was very bland and uninspiring. We ordered beef cooked in chianti, which sounded lovely but when it arrived the portions were so small they could have been served on a tea plate! We were given a small spoonful of mashed potato, a spoonful of stew and two stems of broccoli, which had not even been warmed up - they were ice cold! We were given another two sprigs of warm broccoli each but at a cost of almost £20 per head we found it very poor value for money. All in all, a very disappointing visit.
KittyfriendEngland
We visited for lunch today and the whole experience was very good. All the staff were friendly, polite and helpful and the food was excellent. Drinks were nicely chilled, even the glasses provided with a jug of water were very cold! A very pleasant lunch and we will definitely return.
Gordon Jamison
Lovely restaurant, great service from friendly staff and so very handy for The Tivoli Theatre just a short walk away.
Lavittaa
We where welcomed by a young lady I believe was the manageress, Katie who sat us down & was very polite. The service was good & we enjoyed the evening. We had the mozzarella starters followed by spaghetti bolognaise & chicken Madeira.
Rich Gilbey
Very good service. Polite staff. The only downside was that the bottles of London Pride ( which is a bitter ) were kept in a fridge. That is a No No.
Pete “HooniganBrokenFace” Day
Why only 4 stars... we weren't allowed to use Tesco vouchers.. were only told after we had put them on for use but before food was ordered... maybe a sign outside, a small sticker on the front of the menu or being told by waiter/waitress as we were seated... also, level out the tables before customers sit down but preferably not levelled with serviettes under the legs( doesn't look professional)
Incredibly poor service. Waited over two hours for food then told it was cold and been sat waiting for over an hour for a driver from just eat. Refused to make us a fresh food and said they had already reheated it once complete shambles just eat and the restaraunt wont be going there again total waste of money
vreality
We have dined in this restaurant every Wednesday evening for 6-9 months. We always arrive at 430-5pm and have a quick dinner before the children’s football session nearby. We have never needed to book as the restaurant is empty at that time. This evening we were turned away by Katie and Will. They claimed to be managers and explained that there were no tables available. Both sides of the restaurant were empty. I explained we would be very quick and could guarantee the table back by 545pm. We were told it was not possible as they had reservations at 6pm and 630pm. Rather than attempting to assist a regular customer with 2 children and an 81 year old handicapped grandparent Will suggested I could make a complaint and Katie smirked when I became annoyed that this would not resolve the immediate problem. I proceeded to take photos of the restaurant to demonstrate how quiet it was and dined elsewhere. On my return to the car I took a further photo demonstrating it was still empty at 550pm. Any competent employee would have recognised the situation and assisted given the circumstances. The F&B industry is struggling and with people like Katie and Will it is no surprise. It is simply perverse that paying customers are turned away and alienated.
Shaun Bartlett
Excellent service and the food was of a high standard. This particular Prezzos does not actually feel like you are in a chain Restaurant. I felt like we were sat in a local business with a personal service at a high standard and the food was well prepared and tasted great. A very enjoyable evening with my family.
Ben Searley
One of the best Prezzo I have tried and a great new menu
Rosie Baker
Mel, our server, was delightful and so were the 2 other ladies working tonight. The food tasted amazing and came out swiftly. The atmosphere was warm and it was just overall a really lovely night. I couldn't this place recommend more!
We hadn't been to Prezzo for about six years and thought we would give it a try again. Last time was not the best meal Similar to the previous, my wife chose the Penne pasta arrabiata and I chose the Tre Gusto Pizza. I must admit the meal was a little better than the last time, but still what we would call average. Service was good throughout. I know of a few well known Pizza chains who serve a better pizza.
Great service, but I can't help thinking it was a little pricey. That is often easy to get around as there are quite a few vouchers and offers for Prezzo. All round pleasant experience.
Food was good. But I hate deliver roo and just eat.. restaurant wasn't that busy but took almost an hour for our food to come out. 2 adults and 2 children. Took so long we had to box our pudding as it was the children's bedtime. as they couldn't cope with the deliveries... the staff where lovely and informative. Not the first time going out for dinner where companies priorities delivery rubbish to the expenses of the sat down in the restaurant paying customer. It puts us of visiting these places.
To say I’m shocked is an understatement! I visited this restaurant with a group from work. There were issues regarding length of wait, which was sorted, however, I ordered the beef in chianti. At a few pence under £20.00 I thought I was in for an amazing meal. Well, what was presented (when it finally came!) was nothing short of a sick joke! I have attached a photo, (I have included my hand as perspective), to prove the point! I counted seven pieces of beef, a splodge of approx a tablespoon of grey mash and a couple of wilted broccoli stems across the top of the dish! It DID NOT look very appetising, but as we’d waited so long, I started to eat it. Although the beef was tender, the mash was just mush and lacked any flavour. How Prezzo can feel this is good value for money is beyond me. I spoke with the manager to let him know my feelings, his response was that they get lots of complaints about the dish! I have completed an online form for Prezzo, interestingly, I have heard nothing back! I for one, will never be going back to any Prezzo, It seems profits come before quality!
Strange location, reception is down a hallway past a staircase which makes it feel like an uninhabited hotel. We were shown into a room at the front of the building which was very bland and uninspiring. We ordered beef cooked in chianti, which sounded lovely but when it arrived the portions were so small they could have been served on a tea plate! We were given a small spoonful of mashed potato, a spoonful of stew and two stems of broccoli, which had not even been warmed up - they were ice cold! We were given another two sprigs of warm broccoli each but at a cost of almost £20 per head we found it very poor value for money. All in all, a very disappointing visit.
We visited for lunch today and the whole experience was very good. All the staff were friendly, polite and helpful and the food was excellent. Drinks were nicely chilled, even the glasses provided with a jug of water were very cold! A very pleasant lunch and we will definitely return.
Lovely restaurant, great service from friendly staff and so very handy for The Tivoli Theatre just a short walk away.
We where welcomed by a young lady I believe was the manageress, Katie who sat us down & was very polite. The service was good & we enjoyed the evening. We had the mozzarella starters followed by spaghetti bolognaise & chicken Madeira.
Very good service. Polite staff. The only downside was that the bottles of London Pride ( which is a bitter ) were kept in a fridge. That is a No No.
Why only 4 stars... we weren't allowed to use Tesco vouchers.. were only told after we had put them on for use but before food was ordered... maybe a sign outside, a small sticker on the front of the menu or being told by waiter/waitress as we were seated... also, level out the tables before customers sit down but preferably not levelled with serviettes under the legs( doesn't look professional)
Restaurantji Recommends
Incredibly poor service. Waited over two hours for food then told it was cold and been sat waiting for over an hour for a driver from just eat. Refused to make us a fresh food and said they had already reheated it once complete shambles just eat and the restaraunt wont be going there again total waste of money
We have dined in this restaurant every Wednesday evening for 6-9 months. We always arrive at 430-5pm and have a quick dinner before the children’s football session nearby. We have never needed to book as the restaurant is empty at that time. This evening we were turned away by Katie and Will. They claimed to be managers and explained that there were no tables available. Both sides of the restaurant were empty. I explained we would be very quick and could guarantee the table back by 545pm. We were told it was not possible as they had reservations at 6pm and 630pm. Rather than attempting to assist a regular customer with 2 children and an 81 year old handicapped grandparent Will suggested I could make a complaint and Katie smirked when I became annoyed that this would not resolve the immediate problem. I proceeded to take photos of the restaurant to demonstrate how quiet it was and dined elsewhere. On my return to the car I took a further photo demonstrating it was still empty at 550pm. Any competent employee would have recognised the situation and assisted given the circumstances. The F&B industry is struggling and with people like Katie and Will it is no surprise. It is simply perverse that paying customers are turned away and alienated.
Excellent service and the food was of a high standard. This particular Prezzos does not actually feel like you are in a chain Restaurant. I felt like we were sat in a local business with a personal service at a high standard and the food was well prepared and tasted great. A very enjoyable evening with my family.
One of the best Prezzo I have tried and a great new menu
Mel, our server, was delightful and so were the 2 other ladies working tonight. The food tasted amazing and came out swiftly. The atmosphere was warm and it was just overall a really lovely night. I couldn't this place recommend more!