Sweetharts Bakery & Coffee Shop, Consett

101 Durham Rd, Blackhill, Consett
01207 501100

Recent Reviews

Anthony Broad

Lovely choice of cakes and the coffee was

Rocke1

I'm sorry to say that this place is not what it was. Years ago, it used to be great, lovely quality stuff. We ate lunch here today. Breakfast hash; potato scone and bacon and egg; salt and pepper chips wrap; ham sandwich and chips. 4 drinks. We bought 4 cakes to take away. Total bill, £55. The cakes were nice, that's the positive. Other than that, I think the 2 breakfast dishes we had were very overpriced for the quantity we got. £9 for the breakfast hash, which I didn't care for at all. Probably contained 1 sausage, a couple of rashers of bacon. It was greasy and unpleasant. Very unimpressed overall and simply won't go back. Such a shame, because it used to be lovely.

Deborah Williams

First time visiting but will definitely come back. Good food, great chips, friendly and pleasant welcoming staff. Looking forward to one of the delicious looking desserts. Friendly atmosphere.Kid-friendliness: Cosy nooks for families

Audrey

Just had afternoon tea with my friend and it was lovely Sandwiches,scones with jam and clotted cream, 5 cakes and tea or coffee everything tasted beautiful and cakes are light and moist would highly recommend this

Vicente Castells

Superb bakery and café/ eatery. Had an amazing cooked breakfast today. Generous portions, excellent quality ingredients, cooked very well. A wide range of options available all day. Took the opportunity to buy some of the excellent bakery products that they make themselves - stotties, fresh bread, cakes, custard tarts, strawberry tarts, tea cakes and various meat pies to transport them to friends and family 200 miles away. The team serving is brilliant. Beats any chain café hands down. Thank you!

BeefyO1958FO

OMG, what has happened to this great place went to collect an order today of there finest bread decided to buy some cakes for the family for a treat asked for 2peices, of cake and a Trifle was asked if I wanted trifle cake or trifle I said again Trifle, but alas when I opened the box what did I have bloody trifle cake ?, so can you please get your staff to listen to what customers ask for, apart from that no complaints.

Jill I

Stale cheese scone, over peppered soup and bun covered in margarine (was not asked). Inedible, won't be back. Got take away and opened to eat at home or would have sent it back

John Aitken

Really great place.A good range of breakfast food and generous portions. Perhaps the best Key Lime Pie I have ever tasted and I’ve had a few. Nice atmosphere friendly staff and good looking comfortable place, a piece of heaven

Paul Collins

In the past, It may have received awards and accolades for its cakes and pastries, but of late it wouldn't merit any for its customer services or lack of it, most certainly as one female member of staff is concerned. What can only be seen as utter disrespect and total rudeness, with regards to the manner in which she has treated both my wife and I, over the past weeks. For some unknown, to us, but blatantly obvious reason to her, by her actions, has on four separate occasions over four weeks,.purposefully taken to not honour a reserved table booking request, which on this last occasion , the reservation was taken by her. On a previous occasion she said she thought the couple she let use the table would have left, that was after two hours? Last week after again she let the reserved table go, we were offered another table as long as we didn't stay too long? Not two hours then? On this last occasion, we walked in to see this member of staff serving at the table we reserved, looking up blankly at us, we just walked out, never to return. In old parlance we are regulars, loyal customers who have been going there for years. Even after Lockdown we made a concerted effort to support them, seeing other businesses fold, through lack of customers. In the past, we never reserved a table but was told it was much easier for them if we did, so we did. It appears others can reserve tables as is but for this member of staff we obviously, for some reason or other, don't qualify?Needless to say, we will find an alternative eatery to make our weekly visits to, one without a rude and disrespectful member of staff. In closing and in balance all the other staff are extremely friendly and helpful. Lorraine and Paul amongst others.There's always one?!?Good luck to the New owners, with her attitude you are certainly going to need it.

Teri Kitching

We love to stop in and get their homemade hasbrowns hash. My husband and I share because there is alot. So many selections of sweets!!! Nice menu options as well. Would maybe suggest a reservation as they can become busy at times. But we have never been turned away from just walking in. Great customer service. Oh, and cannot forget the beautiful baked breads.

T9611DDrachelh

Only been here twice. First time was a few years back. This time food was brilliant as it was last time. The girl that helped us was so polite Very helpful. Was always checking the food and service was OK and checking if we needed anything else. Steph was her name. We will be back again thank you

JasonTArgon

In the past, It may have received awards and accolades for its cakes and pastries, but of late it wouldn't merit any for its customer services or lack of it, most certainly as one female member of staff is concerned. What can only be seen as utter disrespect and total rudeness, with regards to the manner in which she has treated both my wife and I, over the past weeks. For some unknown, to us, but blatantly obvious reason to her, by her actions, has on four separate occasions over four weeks,.purposefully taken to not honour a reserved table booking request, which on this last occasion , the reservation was taken by her. On a previous occasion she said she thought the couple she let use the table would have left, that was after two hours? Last week after again she let the reserved table go, we were offered another table as long as we didn't stay too long? Not two hours then? On this last occasion, we walked in to see this member of staff serving at the table we reserved, looking up blankly at us, we just walked out, never to return. In old parlance we are regulars, loyal customers who have been going there for years. Even after Lockdown we made a concerted effort to support them, seeing other businesses fold, through lack of customers. In the past, we never reserved a table but was told it was much easier for them if we did, so we did. It appears others can reserve tables as is but for this member of staff we obviously, for some reason or other, don't qualify? Needless to say, we will find an alternative eatery to make our weekly visits to, one without a rude and disrespectful member of staff. In closing and in balance all the other staff are extremely friendly and helpful. Lorraine and Paul amongst others. There's always one?!? Good luck to the New owners, with her attitude you are certainly going to need it.

kevindO1958FO

Sweeharts well known for quality food and service cake's and bread are wonderful but alas bit disappointed today bought some sausage rolls and was disappointed not their usual high quality looked and tasted like bought in one's not made on the premises not your usual delicious one's these are usually full of lovely sausage meat not today sadly all pastry and very little sausage, Rather disappointed customer.

leigh dixon

Lovely staff and great food

Sarah Williamson

Ive had takeaway and eaten in and food is beautiful and the quiches are delicious definitely the best in town, a bit pricey but as they say you get what you pay for and it's definitely worth it,

Load More

Sweetharts Bakery & Coffee Shop, Consett

101 Durham Rd, Blackhill, Consett, Durham DH8 8RR
01207 501100