Great location, great staff and great food. The service was lovely and the prices were quote reasonable
Yuliia B
Just been to this restaurant for a dinner with my family. Ordered some carbonaras which were absolutely delicious. And we came in asking if we can have smth cooked really fast because we had to catch our last bus home. The man greeted us with a smile and understanding the situation and our meal was ready in about 5ish minutes
chefjames31
All really amazing, Faith was a great waitress with real attention to detail. Please give her a raise. A raise for Faith, Faith needs a raise.
717clairet
Pre booked a table prior to the cinema. Young girl took us to our seat. We waited 15 minutes not one member of staff spoke a word to us. We decided to place our order on line as time was pressing on. 1/2 hour we then had to ask for our drink that we had ordered 15 minutes prior. Starters arrived prior to drinks arriving. One of our party of 4 was not having a starter. We had asked that her main arrive at the same time as our starter. How that translated was our starters and main course arrived for the whole party of 4 at the same time. The guy on shift was apologetic when delivering our meals to the table with the mix up. Two young girls wandering aimlessly around the place with zero interaction with customers. We had ordered from the set menu. Don’t expect it to set the world on fire, starter was s small portion and bland. Main pasta dish however was good. Service diabolical Food mediocre Much better places to go in Darlington. It was a convenient option for the cinema visit. I wouldn’t bother again. God help them when it’s actually busy.
Phoebe M
Brilliant customer service from Annabelle and Lauren, chatty, friendly and attentive. Always making time to speak with customers, whilst delivering hot food on time and with such lovely manners! Me and my friends felt very comfortable speaking with them, and their professional work ethic made our dining experience a breeze! We will all be back very soon :)
Charlie M
Great dining experience, our server Laura was lovely and provided the best service. Props to David and Zion the chefs for amazing food, the new dessert pizzas are a must have!
Jacqueline C
On a recent visit to Darlington, we ordered a takeaway. Having given clear instructions re entrance to out apartment, We waited over an hour for our food to arrive and finally found the food left in bags on next doors doorstep. Freezing cold and poor value for money. Would not recommend.
debb8319
We were taken to a table with the restaurant pretty empty. The table and floor were filthy. Food all around the floor where we were seated and food on the seats. I wiped the seats down while the waitress watched and although loads of free tables we weren’t offered a new table. She told us she would be back to clean the area and never returned. The waitress serving us was good but the fact we couldn’t sit down without standing on food all over the floor really was disappointing. Won’t be going back.
K4004AVbent
Hand a great meal with great service. Would highly recommend to anyone. My wife had the muscles for starters. I had chicken goujions . And both had pasta for mains.
joannesmith22
great food which was lovely and hot. well worth the price especially when using the set menus. lovely staff
Took my two granddaughters there for lunch. Clean, efficient and friendly staff. However the prices are ridiculous. It came to £47 for 3 non alcoholic drinks, 1 carbonara and 2 half pizzas with salad. Won’t be going again. I know food prices have gone up but this is just crazy
NicolaP15978
Disappointed with the visit this evening. We generally enjoy visiting Bella Italia but tonight was different. It took a while for us to be greeted, the seat was dirty - full of crumbs which stuck to clothing. The floor was dirty - crayons, cutlery and napkins on the floor. The starter was enjoyable - meatballs. The mains took a while to come and had been sat under the hot plate for a while, in turn the food was not particularly hot. I ordered a second drink when the main course was delivered and did not receive it. I cancelled the drink after I had finished the main course. The staff member apologised as she had forgotten about it. When leaving there was no thanks/farewell. The restaurant wasn’t particularly busy. We were left very disappointed and wishing we had gone elsewhere.
jacobL20398017
I came in with my family last night and we were served very quickly by a young girl. I had the Margheritta pizza. Boring I Know!! but it was cooked to perfection. All of our wants and needs were met and i can say that was the best service i have received in a restaurant for years. Would definitely recommend if you are a family looking for somewhere to eat
Tourist05849993680
Visited here with my boyfriend on a Sunday evening, restaurant was kind of quiet but we booked a table nevertheless. We had a cocktail each, they were lovely. Starters came quickly, they were delicious and beautifully presented, mains came quite quickly also, the mains were delicious also. The service was excellent, our server (who I unfortunately didn't get her name) made sure we were enjoying our meals and had enough to drink, even though she had a few other tables to see to. Would definitely come again, excellent food and service
Nicolle Hayne
Friendly staff, lovely atmosphere and amazing food. Will definitely be going back!
Great location, great staff and great food. The service was lovely and the prices were quote reasonable
Just been to this restaurant for a dinner with my family. Ordered some carbonaras which were absolutely delicious. And we came in asking if we can have smth cooked really fast because we had to catch our last bus home. The man greeted us with a smile and understanding the situation and our meal was ready in about 5ish minutes
All really amazing, Faith was a great waitress with real attention to detail. Please give her a raise. A raise for Faith, Faith needs a raise.
Pre booked a table prior to the cinema. Young girl took us to our seat. We waited 15 minutes not one member of staff spoke a word to us. We decided to place our order on line as time was pressing on. 1/2 hour we then had to ask for our drink that we had ordered 15 minutes prior. Starters arrived prior to drinks arriving. One of our party of 4 was not having a starter. We had asked that her main arrive at the same time as our starter. How that translated was our starters and main course arrived for the whole party of 4 at the same time. The guy on shift was apologetic when delivering our meals to the table with the mix up. Two young girls wandering aimlessly around the place with zero interaction with customers. We had ordered from the set menu. Don’t expect it to set the world on fire, starter was s small portion and bland. Main pasta dish however was good. Service diabolical Food mediocre Much better places to go in Darlington. It was a convenient option for the cinema visit. I wouldn’t bother again. God help them when it’s actually busy.
Brilliant customer service from Annabelle and Lauren, chatty, friendly and attentive. Always making time to speak with customers, whilst delivering hot food on time and with such lovely manners! Me and my friends felt very comfortable speaking with them, and their professional work ethic made our dining experience a breeze! We will all be back very soon :)
Great dining experience, our server Laura was lovely and provided the best service. Props to David and Zion the chefs for amazing food, the new dessert pizzas are a must have!
On a recent visit to Darlington, we ordered a takeaway. Having given clear instructions re entrance to out apartment, We waited over an hour for our food to arrive and finally found the food left in bags on next doors doorstep. Freezing cold and poor value for money. Would not recommend.
We were taken to a table with the restaurant pretty empty. The table and floor were filthy. Food all around the floor where we were seated and food on the seats. I wiped the seats down while the waitress watched and although loads of free tables we weren’t offered a new table. She told us she would be back to clean the area and never returned. The waitress serving us was good but the fact we couldn’t sit down without standing on food all over the floor really was disappointing. Won’t be going back.
Hand a great meal with great service. Would highly recommend to anyone. My wife had the muscles for starters. I had chicken goujions . And both had pasta for mains.
great food which was lovely and hot. well worth the price especially when using the set menus. lovely staff
Restaurantji Recommends
Took my two granddaughters there for lunch. Clean, efficient and friendly staff. However the prices are ridiculous. It came to £47 for 3 non alcoholic drinks, 1 carbonara and 2 half pizzas with salad. Won’t be going again. I know food prices have gone up but this is just crazy
Disappointed with the visit this evening. We generally enjoy visiting Bella Italia but tonight was different. It took a while for us to be greeted, the seat was dirty - full of crumbs which stuck to clothing. The floor was dirty - crayons, cutlery and napkins on the floor. The starter was enjoyable - meatballs. The mains took a while to come and had been sat under the hot plate for a while, in turn the food was not particularly hot. I ordered a second drink when the main course was delivered and did not receive it. I cancelled the drink after I had finished the main course. The staff member apologised as she had forgotten about it. When leaving there was no thanks/farewell. The restaurant wasn’t particularly busy. We were left very disappointed and wishing we had gone elsewhere.
I came in with my family last night and we were served very quickly by a young girl. I had the Margheritta pizza. Boring I Know!! but it was cooked to perfection. All of our wants and needs were met and i can say that was the best service i have received in a restaurant for years. Would definitely recommend if you are a family looking for somewhere to eat
Visited here with my boyfriend on a Sunday evening, restaurant was kind of quiet but we booked a table nevertheless. We had a cocktail each, they were lovely. Starters came quickly, they were delicious and beautifully presented, mains came quite quickly also, the mains were delicious also. The service was excellent, our server (who I unfortunately didn't get her name) made sure we were enjoying our meals and had enough to drink, even though she had a few other tables to see to. Would definitely come again, excellent food and service
Friendly staff, lovely atmosphere and amazing food. Will definitely be going back!