Shuttle & Loom

Whinfield Rd, Darlington
01325 460048

Recent Reviews

Lorraine Ripley

Staff do work hard but feel sometimes not enough when busy. Kids can be unruly running around, and accident is waiting to happen. Only come here as it's local.

maisy Hemsworth

Went for food with the family and it was lovely! Great service and it was so

Margaret Wardrope

We as a family love the shuttle and loom. . I give the bar staff a big shout out, they go above and beyond to make sure you are made to feel welcome. The food is exceptional, especially the chicken burgers, we play bingo on a Friday afternoon which has a good atmosphere and then on a Friday teatime they have children's entertainment on which is usually a cartoon character (likes of spiderman and Disney characters. My grandkids love it there on a Friday after school. I would recommend this place top class good old British pub.

Kimberly Hull

Excellent service very friendly staff the food is great John the chef is amazing highly recoomend this place. Brilliant family pub

Chris Brown

Often go for the buy one get one free burger offer on a Thursday night. Food is great, value fantastic but it is a typical 'chain pub' experience so four stars from

Lin Gossage

Great place bit today would like to thank Reisse so much for this

Abby C

Came in a few weeks ago, the atmosphere was relaxed and the staff were friendly and helpful. I only got a drink, but was happy to see that the menu had vegan options. :)

Nicki Frazer-Potts

Food was lovely. Chicken skillet always

Julie Thornton

Quick catch up with friends, seems nice enough, food was OK didn't have what I originally wanted but what I got was tasty.

Deb Wray

Called in with a friend for CoffeeIt was morning so not many peoplein.Staff were pleasant & politeLovely fresh Coffee

tevezis3456759

Pubs Amazing always offers great meals and the staff will always give you the time of day. they are raising money for Macmillan collecting sweet tubs i like this as my grandad had PV and was nice to see a business that cares.

Dream62396982820

Went there today January 7th 2024 for food for my sons birthday . Anyway I orderd my food my kids and husband and my mam orderd same time for her and my son . Anyway after waiting my mams food comes and the waiter walks away and says everything OK with ur food I was like well my mam has got her food but were is our food we orderd same time . 2 minutes later aww I'm so sorry it never went through to kitchen. He said this happens alot with this table . We'll if it happens alot why make people wait. By the time our food came my mam was finished we waited like a hour in total . Food came after spending nearly 50 for 2 meals . The stake was just grissle all fatty and chewy chicken was dry . Was so angry ? all that time and the food was awful . Husbands burger bun was burned and burger was dry. We got a bag out of car and emptied the food in it and when we got home we give the dogs it . Fair enough mistakes happen but last time we went same thing happend our food come and my mams never and we get it aww sorry . Really bag customer service and bad food . Totally ruined our family meal today .

michael w

This was the first time ever me and my wife had had a Christmas day on or own with no kids and thought it would be nice to be able to have a meal out with no prep and take time for our self’s for the first time in 27 years. I expected a nice warm comfortable enjoyable meal and us to relax and enjoy our self. Boy was I wrong! I pre booked through your app and you then after rejected our original booking (after I paid) due to the times were wrong on your app and had to arrange a different time. Me and my wife headed over for 12:44 arriving in good time. On arriving we were instantly faced with what looked miserable staff and the place was freezing cold and uninviting. The staff looked like they didn’t even want to be there!!! Yes, it is Christmas day but if you work in a pub you should expect to be working Christmas day and should be well compensated for working that day but not obviously by the way the staff were looking. We were seated at our table and well what a miserable looking table it was, and we could see no effort had been made at all. That should have rung warning bells straight away and me and my wife just looked at each other. We ordered 2 x diet cokes which did arrive promptly and the staff were nice. We waited a small time before the pre ordered starter arrived. My wife’s soup was supposed to be soup with “chunks” of butternut squash, it was more like microwave baby blended pureed soup with out of date bread that had been overcooked, you could tell but the dry skin around the edges… My pre ordered choice was camembert cheese with a selection of dipping veg .. yeh more like over cooked cheap cheese with badly cooked day-old wilting veg. The cheese was rock hard on the bottom and over cooked on the top (look liked someone didn’t know how to use a microwave). I didn’t finish the starter as it was so bad. The plates were took away and we waited for the main meal to arrive. They came in oky time (waited about 20 min). However, they were a disgusting mess done by a 12 year old with no sense of how to cook. If this was made by a chef then you need to restrain your chefs, I wouldn’t even call whoever made them a cook. My wife food was supposed to be a “NUT ROAST WITH CRANBERRY GLAZE”, nope it was a sloppy undercooked in the middle, burnt on the top mess, with crap thrown over the plate to fancy it up !!!!! it was disgusting to look at never mind to taste. My main meal was supposed to be a pre orderd Medium rare cooked Sirloin steak with red wine sauce, chips and rocket and onion rings….. There were no onion rings, the stake had been “MELTED” to the OVERCOOKED BURN ROCK HARD Onions on the skillet, the steak had been literally burnt all the way though and there was more gristle than meat. I had had enough!!! My wife left I approached you bar and told them not to bother bringing me the next meal out as there food was disgusting and they had ruined what was supposed to be our first Christmas day, I also told ill go and cook my wife a proper meal. They offered to refund our meal which tbh I didn’t care about at the time and just handed over my credit card, ill presume that will be refunded in the next few days. Thank you for destroying our Christmas meal lucky when I got home I pulled out all the stops to make it better. I would be ashamed to put meals out like that personally ..

jeff bentley

Good foodWednesday night Rock and roll bingo

Paul S

The food was great really enjoyed my burger. Our waitress Jane was lovey and really helpful would recommend we came for the Christmas party they had on for the children but ended up staying for tea ?

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