The Sweet Escape

189 North Rd, Darlington
01325 466444

Recent Reviews

George Stevenson

I rang them and they just said wait there and then I talked then they said wait there and they hung up

Michael James

Out of this world milkshakes.

sarah scott

Most of the bad review come from delivery It looks like we have never had one!When we do go around once a month with kids for treat the food is always amazing especially the cheesecakeThe kids love the waffles and milkshakes.Although the staff are young they are always very polite and we have never had an issue ever.

Leah Smith

Absolutely rubbish, ordered and paid at 8:58 and rang them at 9:30 to see how long and they said a few mins and the delivery driver was leaving the shop, I left it 15 mins to realise the shop closed at 9:45 and still haven’t received my order !! An absolute joke I swear down didn’t juts order a little bit

Ardem 10

Absolute class better than

jack Medcalf

ordered from this place 10 minutes ago and rejected my order straight away as they can’t be bothered. So now won’t get my money back for 5 days absolutely ridiculous, please don’t order from this place staff were rude when I rang up.

Bethany Horn

Our 3 drinks were rushed which led them being far to thick which made it like ice cream. Staff were rude and whispering and then looking looking towards us.Ran by teenagers by the looks of it. Supposed to be a professional work space. More like a group of chavs coming to socialise.

Neil Morgan

Ordered for collection and received confirmation to collect at 9.50 arrived at 9.45 to find the shop closed, contacted the shop then next day for refund/replacement which they refused and said I'd have to contact the company that processes their orders, this has proved to be impossible and I still don't have my money back, definitely would not recommend

charlie bowman

Still waiting for my order it’s been 30 mins after the expected delivery

Harry Mccue

ordered £15 worth of food, they then rejected the order 5 minutes after i ordered and now i have to wait 5 days for a

Mark Bailey

Cheese cake is lovely but the ice-cream is

Garytreez

Missing item, still waiting for over an hour for this. They haven't got a clue what they are doing. Won't use again

rachel pearson

I placed an order for £12:50, £15:60 after the random charges were added. They phoned me, one of the items on there webpage that I ordered was not in stock, i did not like the alternative. That’s fine.Then I get a 2nd call, that because of this I no long was allowed the order because it didn’t cover the £10 min fee for delivery before the charges… the total order once the item removed became £9:50 before the additional charges. I didn’t review them years ago when I had a bad experience, finally used them again for the first time in 5 years a couple of months ago. Now this. There is not going to be a 3rd time in 5 years.

Sue Robinson

Waffle was lovely , disappointed with the £6 bag of pick and mix , it should of stated it was sweets covered in sugar and i wouldnt of bought them and got something else ☹️

Random Backup

Foods AMAZING an all right, but youse don’t show much respect to us customers, You don’t really smile and are in a mood. When shop first opened, all the people where incredibly nice and kind. They were happy and smiling but now there just in a mood. No respect to us customers.

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