Papa Johns Pizza

33 Marshall Terrace, Durham
0191 384 8485

Recent Reviews

Toby Forster

Very friendly staff never

lisa hickling

Lovely pizza made perfectly by Stan been here a few times for dinner at work keep up good work Stan we will be back to keep our team at Durham Caravans well

Bad Service Ninja

SO MUCH GREASE.Eaten Papa J’s for years but not sure what the deal is with this store.My garlic sticks leaked grease over EVERYTHING. Didn’t realise till I’d got home and put the pizzas down but my car is now covered in stinky garlic grease, so is my sofaDidn’t think to inspect every box before putting it down, opened the garlic bread to literally find a grease river.Food was delicious but the cost of fixing the mess it caused outweighs any benefit of the food. Absolutely fuming.

Helen liz

Me and my partner ordered from here. The pizza wasnt cooked enough. Phoned the restaurant and the lass was adimant it was cooked, all she kept saying was it goes on the belt for the oven so theres no human interference. The cheese wasnt even melted in the stuffed crust! Awful!

Joel Jackson

We ordered from here not long after they first opened many years ago and it was outstanding but it has gone down hill to the point That it is by far the worst pizza I have had from anywhere.I ordered 2 large pizzas and a cinipie and all we managed was a slice from each before binning the lot.The cinipie had barely any topping on and was nearly all on one side and absolutely no icing to speak of, when we asked about it they just told us they didn't have any icing available, no offer to return it.The pizza was absolutely foul, the BBQ chicken one tasted disgusting, under baked, oily and mushy and was thrown away after 1 bite, the Rose one was baked slightly better but was also disgusting and thrown away after a slice.The special garlic sauce tasted of butter which is bizarre as it is vegan friendly, there was no hint of garlic anywhere in the sauce.I will never ever order another pizza from this place again as long as I live, the inside of the restaurant was dirty and the pizza was just the same.Dominos isn't the best pizza but it runs rings around this place, like dining at the Ritz in comparison!!

Phil

I am glad I ignored the bad reviews. Everything was great as expected. Easy to order, fast preparation and delivery and nice food

Steven Pattison

Dreadful food, Papa Smurf knows more about pizza than these jokers

Jack Smith

Young lad in by himself tonight absolutely smashed it. Best papa johns we have had by far everything was amazing quality.

jssmitty96

Young lad in by himself tonight absolutely smashed it. Best papa johns we have had by far everything was amazing quality.

Ewan Walker

Helpful and friendly staff, made sure we got the best deal ?

Paul Raine

Ordered via just eat then got a phone call saying the delivery wouldn't be until an hour and a half if that. When asked the employee said the drivers don't get paid for just eat orders so your not priority. No food, £34.72 out of pocket and no manager to speak to. Appalling customer service first and last time using this place!!

Saleh2255 1

Tonight around 6 pm, I ordered 4 pizzas in person and I tried to get any of the discounts written on the website and on the shop's walls, surprisingly, the girl (the manager) strongly refused without giving any rationale reason.I paid, and after a while another employee came and I asked him why cannot I take any of the offers (guess what?!) his answer was of course you can! So, I asked why she didn't gave me.. she gave me a refund after all! I can't think of any reason other than racism! At the end any frozen pizza is much better!!!

white lotus

I wish there is zero stars because even this star they don’t deserve it. It was the worst pizza ever. Will never be back again!

Hev Govan

Can't believe we gave them another chance, changed delivery driver 3 times and took hour and a half to turn up. Food turned up cold and the dips were wrong, 2 minging garlic dips and a random vegan dip. Most of the "food" went in the bin

Paige Harker

Ordered at 4:30pm for 6pm at 7pm decided to cancel the order without telling us they weren’t coming

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