Ordered a large chips and the portion size could have been a kid's meal. Also when the delivery driver turned up he called one of our female colleagues "hard work" and thought it was appropriate to intentionally touch her hip when passing over the food. Absolutely disgusting behaviour, will not be coming back. A shame because the food itself was quite nice.
Mick Hirst
What s#it was I served tonight, fish n chips £9 and (cheese poppers £5.60 these are over priced when I could get plated and garnish.)Not p#ss off with price.Fresh chip were ready and I was severed last weekend cardboard chips. Fish didn't favour much better.At least the curry I enjoyed, shame I didn't order more instead of fish n cardboard.Care and a little bit of quality missing.Parking: Don't bother up a bank, if you can manage hill start otherwise don't botherWheelchair accessibility: Don't both, hill, big step, high counter
Katie Trusselle
Food was nice; 3 hours for delivery is unacceptable however.
Angela Hall
Terrible customer service just because ordered online and already had payment and they have the money they are not bothered how long it takes and if hot the woman on phone had terrible customer service skills and will never order from here again driver turned up wouldn't wait to see what state food was in and he drove away pure ignorance 0 out of 5 all food went in bin £30 down the drain
Jason L
I'm confused. I ordered from here about a month ago and the food was banging! Solid 5 out of 5. Thought I'd have a treat today after a long shift and got cold, stale chips. One portion with a nice black hair in it, along with Luke warm curry. £15 for 3 chips n curry it wants to be top notch. Too hit and miss for me won't be back ever. Consistency is key in the food industry.
Marc
The very BEST fish and chips in Durham city!Parking: Just outside generally
Connie B
Ordered an office take away delivery, I had fish and chips, with mushy peas. The fish was lovely, thick white cod, just right batter, the chips were lovely old fashioned chips. Would recommend. Nice generous portion, would recommend, no negatives .
Lewis brown
* never have I wrote a bad review but felt like for the first time I have to* fish size was tiny chips not fresh batter was terrible, mushy peas legit like kids play dough. Nothing nice about the food at all 0/10 No one wearing gloves while preparing food. Won’t be going back anytime soon
Anne Cheesman
Great fish and chips. Ordering tomorrow. Yum. My friend likes the. Sausage and chips. Xx
Went for our supper. Nobody behind the counter, although we could hear conversations in the area out of sight. Another party of three came in and walked back out when nobody came to serve. We shouted a couple of times for somebody to come. Nobody did. So shop lost five sales in the space of five minutes. Was always our favourite chippy. We will never go again, nor will we recommend.
Peter Stebbing
Great batter taste from years ago. Good size portions and great taste reasonable prices
K
Got chips ....they looked and tasted like they had been on a weeks holiday ....dried up and rock hard .totally inedible.Parking: Chronic parking on road on a steep bank ...terrible
Rob McConnell
Ordered food at 8:09pm. On a Tuesday night. 10:10pm rang up as had not received food. Was told “I’m sorry good is out with Driver and will not be long” I said I would like to speak to the manager as 2 hour wait is beyond a joke. Was told manager is not in I will have to ring tomorrow.10:50pm still no food…Rang again and was told my order was cancelled as I wanted to speak to the manager.I never cancelled order and am now sat in the house £20 down and no food.Person on the phone was rude, lied and couldn’t be arsed.Wouldn’t recommend, won’t think twice about using in the future.
Great fish & chips ?? ?
Ordered a large chips and the portion size could have been a kid's meal. Also when the delivery driver turned up he called one of our female colleagues "hard work" and thought it was appropriate to intentionally touch her hip when passing over the food. Absolutely disgusting behaviour, will not be coming back. A shame because the food itself was quite nice.
What s#it was I served tonight, fish n chips £9 and (cheese poppers £5.60 these are over priced when I could get plated and garnish.)Not p#ss off with price.Fresh chip were ready and I was severed last weekend cardboard chips. Fish didn't favour much better.At least the curry I enjoyed, shame I didn't order more instead of fish n cardboard.Care and a little bit of quality missing.Parking: Don't bother up a bank, if you can manage hill start otherwise don't botherWheelchair accessibility: Don't both, hill, big step, high counter
Food was nice; 3 hours for delivery is unacceptable however.
Terrible customer service just because ordered online and already had payment and they have the money they are not bothered how long it takes and if hot the woman on phone had terrible customer service skills and will never order from here again driver turned up wouldn't wait to see what state food was in and he drove away pure ignorance 0 out of 5 all food went in bin £30 down the drain
I'm confused. I ordered from here about a month ago and the food was banging! Solid 5 out of 5. Thought I'd have a treat today after a long shift and got cold, stale chips. One portion with a nice black hair in it, along with Luke warm curry. £15 for 3 chips n curry it wants to be top notch. Too hit and miss for me won't be back ever. Consistency is key in the food industry.
The very BEST fish and chips in Durham city!Parking: Just outside generally
Ordered an office take away delivery, I had fish and chips, with mushy peas. The fish was lovely, thick white cod, just right batter, the chips were lovely old fashioned chips. Would recommend. Nice generous portion, would recommend, no negatives .
* never have I wrote a bad review but felt like for the first time I have to* fish size was tiny chips not fresh batter was terrible, mushy peas legit like kids play dough. Nothing nice about the food at all 0/10 No one wearing gloves while preparing food. Won’t be going back anytime soon
Great fish and chips. Ordering tomorrow. Yum. My friend likes the. Sausage and chips. Xx
Restaurantji Recommends
Went for our supper. Nobody behind the counter, although we could hear conversations in the area out of sight. Another party of three came in and walked back out when nobody came to serve. We shouted a couple of times for somebody to come. Nobody did. So shop lost five sales in the space of five minutes. Was always our favourite chippy. We will never go again, nor will we recommend.
Great batter taste from years ago. Good size portions and great taste reasonable prices
Got chips ....they looked and tasted like they had been on a weeks holiday ....dried up and rock hard .totally inedible.Parking: Chronic parking on road on a steep bank ...terrible
Ordered food at 8:09pm. On a Tuesday night. 10:10pm rang up as had not received food. Was told “I’m sorry good is out with Driver and will not be long” I said I would like to speak to the manager as 2 hour wait is beyond a joke. Was told manager is not in I will have to ring tomorrow.10:50pm still no food…Rang again and was told my order was cancelled as I wanted to speak to the manager.I never cancelled order and am now sat in the house £20 down and no food.Person on the phone was rude, lied and couldn’t be arsed.Wouldn’t recommend, won’t think twice about using in the future.
Fish made me very ill . I'd never go again!!