Nice place and delicious dishes. I love their squid dish very much.
rachelr71
Honestly it was terrible. The waiter sat at another table and rolled a cigarette while we were looking at the menu (which he went and smoked outside during service). My husband asked for 2 different beers which they didn’t have (they were on the menu). The jamon was sliced too thickly and was chewy and like jerky, the pork belly was inedible, no crackle, it was like it had been reheated repeatedly. The paella was like a dry risotto with little flavour. The croquettes were passable but may have been frozen ones. Then they have the cheek to add a service charge of 10%! It is optional but already on your bill. I asked that it be removed as we weren’t happy with the food or the service, the waiter didn’t seem to care and removed the charge without question. Don’t bother.
Daniel Hirst
My wife and I had the pleasure of dining at the Tapas Factory on Saturday evening and it was an absolute delight! We arrived at 7pm on Saturday, the atmosphere started off quite quiet, but by 7:30 it was full and lively. Even though it was busy, service was quick and friendly. All the dishes we had were bursting with flavor, the meatballs were melt in your mouth tender, the patatas bravas were nice and creamy and the fried fish was light and crispy. All fresh, delicious and well presented. Portions were a little small but we left feeling satisfied. If you're looking for Tapas in Durham I highly recommend Tapas Factory.
Pat Dodd
Worst tapas we have had. No atmosphere, food was served warm, will not be returning. Service charge too
Sharon Brown
Lovely wee tapas place friendly and nice atmosphere. Food was
Kazuya Ono
The dishes are just ok tasting wise (if you know the taste in Spain). I’m sorry to say, but I would not come back here next
Craig Sargeant
Sorry food was not what I expected£7.00 service charge not mentionedFamily of 4Saturday 25/11/23Paella was like uncle bens rice.Calamari was like chewing elastic bandsOver cookedOver priced on portion size didn’t match price or qualityService was friendly and authenticCramped and seats uncomfortableWould not recommend
C. Morgan
Like many other Spanish restaurants in the UK, this is a disappointing experience as well....Paella ? it is only overcooked rice mixed with various ingredients and probably cooked in a pot and placed later on in the specific paella pan... it tastes more at turmenic rather than sofran.Tbh, calamari and croquettes taste and look like frozen food.Sangria taste like cranberry juice, no wine, no orange flavour...The food is eatable, but it isn't authentic Spanish food.I don't recommend them as authentic Spanish ? restaurant
Oliver Latimer
Food was good. Service was rushed. Manager was too keen to move us on. Portion of Paella for two for £35 was not generous. I'd give this place a miss on busy
Barry Faulkner
Lovely restaurant with tasty Tapas dishes. Large portions, 2 each is plenty.
Lovely little gem right near the cathedral - would highly recommend.
graeme sewell
Food was lovely couple of dishes a little overpriced for what you get but everything tasted good
Maureen Scott
We were there on Saturday for my husbands birthday. The food was delicious, staff were helpful and friendly. Great atmosphere will defo be back. Would highly recommend x
David Ord
Asked for gluten free, they said no problem as the food came out they instructed us that some of it wasn't gf ?, very expensive for what you get
NicholasSutcliffe
After visiting restaurant opposite, received poor reception and told to wait for our table to be cleaned only for someone to enter and take it! ...we decided to go elsewhere.....kismet as we struck lucky here at the Tapas Factory. We had 3 courses and each was generous and very tasty...lovely sauces. Nice welcome and attentive staff who gave good service. Highly recommended. We had both meat. fish & prawn dishes which were gorgeous. The first floor was understandably full and might not realise there is also a roomy 2nd floor downstairs as well. A place to revisit as extensive menu and good choice of drinks with zero beer....always welcome when your driving.
Nice place and delicious dishes. I love their squid dish very much.
Honestly it was terrible. The waiter sat at another table and rolled a cigarette while we were looking at the menu (which he went and smoked outside during service). My husband asked for 2 different beers which they didn’t have (they were on the menu). The jamon was sliced too thickly and was chewy and like jerky, the pork belly was inedible, no crackle, it was like it had been reheated repeatedly. The paella was like a dry risotto with little flavour. The croquettes were passable but may have been frozen ones. Then they have the cheek to add a service charge of 10%! It is optional but already on your bill. I asked that it be removed as we weren’t happy with the food or the service, the waiter didn’t seem to care and removed the charge without question. Don’t bother.
My wife and I had the pleasure of dining at the Tapas Factory on Saturday evening and it was an absolute delight! We arrived at 7pm on Saturday, the atmosphere started off quite quiet, but by 7:30 it was full and lively. Even though it was busy, service was quick and friendly. All the dishes we had were bursting with flavor, the meatballs were melt in your mouth tender, the patatas bravas were nice and creamy and the fried fish was light and crispy. All fresh, delicious and well presented. Portions were a little small but we left feeling satisfied. If you're looking for Tapas in Durham I highly recommend Tapas Factory.
Worst tapas we have had. No atmosphere, food was served warm, will not be returning. Service charge too
Lovely wee tapas place friendly and nice atmosphere. Food was
The dishes are just ok tasting wise (if you know the taste in Spain). I’m sorry to say, but I would not come back here next
Sorry food was not what I expected£7.00 service charge not mentionedFamily of 4Saturday 25/11/23Paella was like uncle bens rice.Calamari was like chewing elastic bandsOver cookedOver priced on portion size didn’t match price or qualityService was friendly and authenticCramped and seats uncomfortableWould not recommend
Like many other Spanish restaurants in the UK, this is a disappointing experience as well....Paella ? it is only overcooked rice mixed with various ingredients and probably cooked in a pot and placed later on in the specific paella pan... it tastes more at turmenic rather than sofran.Tbh, calamari and croquettes taste and look like frozen food.Sangria taste like cranberry juice, no wine, no orange flavour...The food is eatable, but it isn't authentic Spanish food.I don't recommend them as authentic Spanish ? restaurant
Food was good. Service was rushed. Manager was too keen to move us on. Portion of Paella for two for £35 was not generous. I'd give this place a miss on busy
Lovely restaurant with tasty Tapas dishes. Large portions, 2 each is plenty.
Restaurantji Recommends
Lovely little gem right near the cathedral - would highly recommend.
Food was lovely couple of dishes a little overpriced for what you get but everything tasted good
We were there on Saturday for my husbands birthday. The food was delicious, staff were helpful and friendly. Great atmosphere will defo be back. Would highly recommend x
Asked for gluten free, they said no problem as the food came out they instructed us that some of it wasn't gf ?, very expensive for what you get
After visiting restaurant opposite, received poor reception and told to wait for our table to be cleaned only for someone to enter and take it! ...we decided to go elsewhere.....kismet as we struck lucky here at the Tapas Factory. We had 3 courses and each was generous and very tasty...lovely sauces. Nice welcome and attentive staff who gave good service. Highly recommended. We had both meat. fish & prawn dishes which were gorgeous. The first floor was understandably full and might not realise there is also a roomy 2nd floor downstairs as well. A place to revisit as extensive menu and good choice of drinks with zero beer....always welcome when your driving.