Burger King

Teesbay Retail Park, Hartlepool
020 8947 1486

Recent Reviews

Jasmine McMahon

staff were really friendly and happy to help out when i was struggling to order on the kiosk. received the food really quickly and it tasted great!!! ??

Darren Hammond

So apparently Burger King just decide to close when they want, that was nice of them.

Oliver Robinson

Ross was spot on , fast food , class service all round top!!

Daniel Lowther

Great food, quick service, and cold drinks, our server Will was lovely and helped with my confusion, we ate in and he delivered the food to the table, will 100% be visiting

Neave Clark

Ordered through the drive thru, our server Ross was excellent and was informative about every burger, food came quick and was warm, the drinks were ice cold and fizzy. Will be open to visit

Alex Jones

Great place for scran, banging food, kind and respectful staff,

Amy Bates

Exceptional service from Amelia :)

D Davies

UPDATE: 29.01.24:Won't be going back here. It's run by immature college kids with no work ethic. Took my sister to get some food for her and my nephew. Five cars waiting ahead of us in parking bays. Food took ages, no apology and food missing. My sister went in for the missing cheeseburger and they practically threw it at her.UPDATE: 13.04.22:I've been back a few times and every time they're either out of stock of soft drinks at the drive through or out of stock of food. It took me about four visits to be able to try the Katsu Chicken Royal, which was stuffed full of pickled cabbage. This time they'd run out of large cups, so I paid full price for a large meal with a medium drink. The service here is terrible. Back down to one star.UPDATE: 24.12.21:Decided to give this place another go after a long break. Glad I did. Increased from one to three stars. I tried the new Memphis BBQ King, some chicken fries and BBQ dip.It was the best food I've had from a Burger King in YEARS. Despite being Christmas Eve, the food was ready in less than five minutes and the food was piping hot.Gordon Ramsey will hunt me down for saying this but the quality and flavour was amazing. It tasted and was cooked prefectly. The beef was moist, not overly cooked and the flavours were great.Might consider going back again.ORIGINAL REVIEW:After seeing a number of people complaining about the store closing earlier than the stated 11pm, I decided to call ahead to make sure they were definitely open, before I waste my petrol driving over. One hour and eight calls later, no answer on the phone. Guessing they're not open. Why bother coming back to town if you're just going to alienate everyone who was interested in supporting your return?When I did visit food was average and often cold.Vegetarian options: They have vegetarian options available.Parking: There is plenty of parking at Teesbay Retail Park.

Brandon Dickinson

Ross was a

ANDREW MADDISON

Our burgers where cold, missing fries and sauces missing from order.

Anthony G

Ordered through the app for the first time for drive-through pick up, got there, I gave them the order number, drive through they said, which I do, the window opens and they gave me a completely different order. So I enquired, they say, can't find the order number, you must have ordered for instore collection, why did I pick up wrong order! Which I didn't, they opened window and gave me the wrong order, I have order on phone, I say, you'll have to come in shop they said to sort it out. Go in the shop, they ask for food they gave me, which I hand back, which goes Straight in bin. 25 mins later get the order I originally ordered.I would not recommend this place unless you're prepared for blunders.Definitely no service with a smile.Incompetent staff, I'll be sticking to McDonald's from now on.

leanne pearson

Very nice atmosphere and enjoyable foodVegetarian options: Good selection for vegetariansKid-friendliness: Kids loved it here

ringo19741

Was very nice whopper and friesThis time usually bun is

Carole Wright

Food was lovely staff very happy and polite but restaurant was cold and had no

Claire

Ordered through just eat, delivery time wasn't too bad (40 mins).Ordered the chicken royal meal and doritos chilli chicken fries, and bacon double XL cheese burger. The chicken royale was lovely and tasty, and the doritos fries were very tasty, too. However, the cheese burger wasn't too great. It was dry and a bit tasteless. Therefore, I wouldn't order again.However, I would definitely be open to trying other bits and pieces on the menu.

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