We go in here every Saturday and the last few weeks have been very disappointing there is a new girl and she hovers over you waiting for you to finish to take your cup or plate ,my sister went to loo and she took her drink that was quarter full then stood over her daughter why she was drinking hers soon as she put glass down she took it ,this week again she came to clear up and I actually told her we not all fin can you wait she looked pissed off and walked off the jacket was on point as always but the cake was stale I'm a cake maker so was disappointed ? we just feel we get rushed out everything we have been lately I think the new girl needs some extra training we said we are going again once more and if things don't change we will change cafe what was once a lovely place now feels like we aren't welcome shame really as other staff lovely
Andy Wain
Parking: Most people avoid paid parking as it is expensive and frustrating. Free street parking is available before the marina.Wheelchair accessibility: Ramp into restaurant
Grant Raynor
I've been here a few times now, the most recent and last will be the last. I understand there's a wait when it's busy, but when meals between us take 10 mins to be brought out and Luke warm. For the price you pay you'd expect it to be better. Won't be returning.
Mark Feva
Called here after a walk up from Seaton.Food was amazing. Staff really friendly. Will definitely be back.
Stephen Simm
Parking: 1st time visiting Hartlepool..had my sister in car after going to hospital after an operation on her foot ...we decided to go for a cup of coffee and a bite to eat ...so I parked as close to your cafe so she wouldn't have to walk far ...neither of us noticed any parking signs outside your cafe ..they must be set back away from cafe ...I feel you should have a clear sign outside your cafe so people can not miss it ....I recieved a parking fine today for £100 for "parking in a manner which attracted a parking charge"...Needless to say I will not set foot in this place again ...its a rip off!!
Y4701SKclaireb
Struggled to find the place due to poor signage but when we did, we were impressed by the layout and cleanliness. It gave a very good impression. The menu isn't great, giving no description whatsoever to the breakfast items and so we had to ask what was going to be on the plates. We ordered two full English (no description at all on the menu). When the plates arrived they were well presented but it was very obvious that the ingredients were very low quality. The bacon was very very overcooked and crumbly but this alone would not have ruined the meal. It was the quality that did that. Low quality hash brown which was soggy and unpleasant to eat, sausages that were about 90% grain. The poached eggs were nicely prepared, but super pale yolks so again, very low quality. The only thing that tasted nice was the black pudding. Even the ketchup was absolutely terrible, watery and with a very strange sweet, fruity taste. We left a lot of uneaten food on our plates and won't be going back. It's a shame because the restaurant is set out to a high standard and the atmosphere was pleasant despite the music being a little loud. We'd have happily paid a little more for better quality ingredients and we've definitely paid less elsewhere in the past for better than was served here.
Fiona Stuart
Such a relaxing place to have a drink or meal staff fantastic.
Peter Flynn
Came for a couple of drinks and coffee. Nice americano. My beer was lively and cold. Staff behind bar were friendly. We sat outside and was lovely in the sunshine.
Keith Hurst
If you go after 9 O'Clock on an evening don't be surprised if you find it closed. They advertise later opening times but tend to close randomly.
Wanderer58646645398
Quite pleasant atmosphere more for the mature clientele. They advertise opening hours till 11pm but don't be surprised if you go after 9 O'Clock and find it closed, especially on a weekday.
We go in here every Saturday and the last few weeks have been very disappointing there is a new girl and she hovers over you waiting for you to finish to take your cup or plate ,my sister went to loo and she took her drink that was quarter full then stood over her daughter why she was drinking hers soon as she put glass down she took it ,this week again she came to clear up and I actually told her we not all fin can you wait she looked pissed off and walked off the jacket was on point as always but the cake was stale I'm a cake maker so was disappointed ? we just feel we get rushed out everything we have been lately I think the new girl needs some extra training we said we are going again once more and if things don't change we will change cafe what was once a lovely place now feels like we aren't welcome shame really as other staff lovely
Parking: Most people avoid paid parking as it is expensive and frustrating. Free street parking is available before the marina.Wheelchair accessibility: Ramp into restaurant
I've been here a few times now, the most recent and last will be the last. I understand there's a wait when it's busy, but when meals between us take 10 mins to be brought out and Luke warm. For the price you pay you'd expect it to be better. Won't be returning.
Called here after a walk up from Seaton.Food was amazing. Staff really friendly. Will definitely be back.
Parking: 1st time visiting Hartlepool..had my sister in car after going to hospital after an operation on her foot ...we decided to go for a cup of coffee and a bite to eat ...so I parked as close to your cafe so she wouldn't have to walk far ...neither of us noticed any parking signs outside your cafe ..they must be set back away from cafe ...I feel you should have a clear sign outside your cafe so people can not miss it ....I recieved a parking fine today for £100 for "parking in a manner which attracted a parking charge"...Needless to say I will not set foot in this place again ...its a rip off!!
Struggled to find the place due to poor signage but when we did, we were impressed by the layout and cleanliness. It gave a very good impression. The menu isn't great, giving no description whatsoever to the breakfast items and so we had to ask what was going to be on the plates. We ordered two full English (no description at all on the menu). When the plates arrived they were well presented but it was very obvious that the ingredients were very low quality. The bacon was very very overcooked and crumbly but this alone would not have ruined the meal. It was the quality that did that. Low quality hash brown which was soggy and unpleasant to eat, sausages that were about 90% grain. The poached eggs were nicely prepared, but super pale yolks so again, very low quality. The only thing that tasted nice was the black pudding. Even the ketchup was absolutely terrible, watery and with a very strange sweet, fruity taste. We left a lot of uneaten food on our plates and won't be going back. It's a shame because the restaurant is set out to a high standard and the atmosphere was pleasant despite the music being a little loud. We'd have happily paid a little more for better quality ingredients and we've definitely paid less elsewhere in the past for better than was served here.
Such a relaxing place to have a drink or meal staff fantastic.
Came for a couple of drinks and coffee. Nice americano. My beer was lively and cold. Staff behind bar were friendly. We sat outside and was lovely in the sunshine.
If you go after 9 O'Clock on an evening don't be surprised if you find it closed. They advertise later opening times but tend to close randomly.
Quite pleasant atmosphere more for the mature clientele. They advertise opening hours till 11pm but don't be surprised if you go after 9 O'Clock and find it closed, especially on a weekday.
Restaurantji Recommends
It should be packed! Lovely venue and staff. It's such a shame parking issues are spoiling it!
A dedicated children's menu would be great if there was one.
A great cafe, shame the owner of the land outside charges £2 for parking. If that wasn't the case the premises would be packed.
First time here, great food and service. Friendly staff
First time here, very good nice little menu cracking bar. Also the service was excellent good team working together.