Really lovely staff, and the coffee is ok. Troubling amount of people wearing fake LV
Jamie Griffin
I'm a support worker and went in with a client. We ordered his food and he sat down. I waited for it to bring it over for him. Then the horrid woman behind the counter lied and told me it was not his food and made us wait. And then ignored me and was so rude and disrespectful. Eventually another staff brought his food over. This experience was not only rude but upsetting. This is not a place to go if you have a disability of any kind. They will not be accommodating in any way.
Ann Adey
Staff not very friendly. Coffee so weak. Why do they only put half of the amount of coffee being delivered. Sorry but tasted like gnats pee.
S W
Not your typical Costa for only one reason- it's filthy. So disappointing to see food remains strewn across the floor under tables and on seating. There was no shortage of staff for this to be cleaned up but the staff appeared to have no desire to clean up their store. We had to clean our own table and chairs and kick away food under us.
Julie Clarke
Far too long waiting in a queue for 2 coffees ...25 mins to be exact .Not enough staff for location and demand .No higher chairs available for disabled to sit
Margaret Haughey
I had a toasted teacake and an americano coffee. Both were really good.
Sue pennick
Love their coffee friendly staffWheelchair accessibility: Can go there with wheelchairs and walkers
Christopher Lindridge
The gentleman behind the counter is like a breath of fresh air to say the least, some may say its to much early on a morning but he cheered me right up.Wheelchair accessibility: All areas on a single level
Lyndsey Bowman
Not enough staff, slow service and tables uncleared.
The gentleman behind the counter is like a breath of fresh air to say the least, some may say its to much early on a morning but he cheered me right up.
Michael Winterbottom
Always get a decent drink hot or cold.
marcus antoneo
Very nice different coffees and snacks
Barrie Armstrong
When I am in Hartlepool I always try to visit Costa. Their Americano with no milk or sugar is the best tasting coffee I have found except of course at other Costas. It is always consistent with good, friendly service.
Joyce Tunley
ATTITUDE of @ least 1 person (Costa) left a Great Deal to Desire ! Almost Everything mentioned to thisparticular person seemed to be an INCONVENIENCE !!Otherwise, Throughout Remainder of Shop & Garden Centre, 99% of Staff were Friendly, Helpful & Obliging.
Blonde lady not very
Really lovely staff, and the coffee is ok. Troubling amount of people wearing fake LV
I'm a support worker and went in with a client. We ordered his food and he sat down. I waited for it to bring it over for him. Then the horrid woman behind the counter lied and told me it was not his food and made us wait. And then ignored me and was so rude and disrespectful. Eventually another staff brought his food over. This experience was not only rude but upsetting. This is not a place to go if you have a disability of any kind. They will not be accommodating in any way.
Staff not very friendly. Coffee so weak. Why do they only put half of the amount of coffee being delivered. Sorry but tasted like gnats pee.
Not your typical Costa for only one reason- it's filthy. So disappointing to see food remains strewn across the floor under tables and on seating. There was no shortage of staff for this to be cleaned up but the staff appeared to have no desire to clean up their store. We had to clean our own table and chairs and kick away food under us.
Far too long waiting in a queue for 2 coffees ...25 mins to be exact .Not enough staff for location and demand .No higher chairs available for disabled to sit
I had a toasted teacake and an americano coffee. Both were really good.
Love their coffee friendly staffWheelchair accessibility: Can go there with wheelchairs and walkers
The gentleman behind the counter is like a breath of fresh air to say the least, some may say its to much early on a morning but he cheered me right up.Wheelchair accessibility: All areas on a single level
Not enough staff, slow service and tables uncleared.
Restaurantji Recommends
The gentleman behind the counter is like a breath of fresh air to say the least, some may say its to much early on a morning but he cheered me right up.
Always get a decent drink hot or cold.
Very nice different coffees and snacks
When I am in Hartlepool I always try to visit Costa. Their Americano with no milk or sugar is the best tasting coffee I have found except of course at other Costas. It is always consistent with good, friendly service.
ATTITUDE of @ least 1 person (Costa) left a Great Deal to Desire ! Almost Everything mentioned to thisparticular person seemed to be an INCONVENIENCE !!Otherwise, Throughout Remainder of Shop & Garden Centre, 99% of Staff were Friendly, Helpful & Obliging.