Used Hartlepool a couple of times this week and had popcorn chicken on both occasions for granddaughter, carton seemed lighter than the ones I get from Wynyard Services, so I counted them only 25 in carton should be 30, either someone's filling their belly at the end of the shift or they can't count.
Haylee Mariee
Arrives cold soggy and the uber driver aka Lewis Hamilton races off with your bottle of pop! Common sense when they collect the bottle with your order that its delivered with the order. Avoid Uber on the kfc app they aren't even worth one star!
Tom Teague
Embarrassing place to be fair. Can't ever make a delivery, didn't even come this time. Apps
Michille Pereira
Quiet nice lunch good quality
Wael Alsamia
Bad bad bad
ringo19741
Not the best kfc very
Beverley Hughes
Takeout of 10 piece wicked variety bucket. Regular chicken was overcooked and consequently dry and tough. Chicken wings and chicken fillets were very nice and not at all greasy. Chips fine. Staff very pleasant and helpful.
PJAW
Why is it that this branch always has rationed amounts of lettuce within fillet/zinger burgers? Are we experiencing a lettuce crisis? It's even more appalling now considering that if you're buying two box meals you're spending say £20! It's never as much lettuce as what's advertised, quite literally 1/6th of what you see without exaggeration.The majority of menu light boxes at the drive thru aren't lit up at night and generally the place is in need of an update.
Claire
Very slow service.Food is overpriced, usually served pretty cold, especially if you order from Just Eat.In terms of dining in the establishment, it's not easy to navigate your way into the car park.Nor is the drive thru easy to navigate around. And again the service is very slow.It doesn't look the cleanest of places to dine.Unlikely to return.
Dave Carrick
Always enjoy my zinger stack meal from here with extra supercharger sauce for my chips? Tasty n spicey and a hot meal not luke warm try it out its a bit messy like so get a few wipes
Staff need to clean up the tables and floor a bit more was a mess few times I've been in
Karlie Sykes
Food is always cold here. Attitudes is rather appalling
GlimpseMaster
Hartlepool is hosting the tall ships event this weekend and everywhere is crazy busy! Staff worked together well, looked after me well when I messed up my order and both the veggie and the fried chicken were top notch. KFC made exactly as it should be and a restful looked-after feeling while we recharged. Well done!Vegetarian options: I always have the veggie rice bowl (because it's not fried). The lettuce and peppers were well presented, the rice and salsa have just enough flavour and heat for my palette and the corn cobbette replacing chicken was cooked "just so".
Amy Garner
Can quite often get your orders wrong but do rectify their mistakes quickly.Wheelchair accessibility: Yes easily accessible for wheelchairs and also has a drive thru.
Alan Donley
This has to be the worst KFC in the country for customer service. Four times I have ordered through JustEat and they have yet to get an order correct. When you try to speak to a staff member about missing items all they say is that you have to contact JustEat. I would advise anyone not to order food from Hartlepool KFC.....
Used Hartlepool a couple of times this week and had popcorn chicken on both occasions for granddaughter, carton seemed lighter than the ones I get from Wynyard Services, so I counted them only 25 in carton should be 30, either someone's filling their belly at the end of the shift or they can't count.
Arrives cold soggy and the uber driver aka Lewis Hamilton races off with your bottle of pop! Common sense when they collect the bottle with your order that its delivered with the order. Avoid Uber on the kfc app they aren't even worth one star!
Embarrassing place to be fair. Can't ever make a delivery, didn't even come this time. Apps
Quiet nice lunch good quality
Bad bad bad
Not the best kfc very
Takeout of 10 piece wicked variety bucket. Regular chicken was overcooked and consequently dry and tough. Chicken wings and chicken fillets were very nice and not at all greasy. Chips fine. Staff very pleasant and helpful.
Why is it that this branch always has rationed amounts of lettuce within fillet/zinger burgers? Are we experiencing a lettuce crisis? It's even more appalling now considering that if you're buying two box meals you're spending say £20! It's never as much lettuce as what's advertised, quite literally 1/6th of what you see without exaggeration.The majority of menu light boxes at the drive thru aren't lit up at night and generally the place is in need of an update.
Very slow service.Food is overpriced, usually served pretty cold, especially if you order from Just Eat.In terms of dining in the establishment, it's not easy to navigate your way into the car park.Nor is the drive thru easy to navigate around. And again the service is very slow.It doesn't look the cleanest of places to dine.Unlikely to return.
Always enjoy my zinger stack meal from here with extra supercharger sauce for my chips? Tasty n spicey and a hot meal not luke warm try it out its a bit messy like so get a few wipes
Restaurantji Recommends
Staff need to clean up the tables and floor a bit more was a mess few times I've been in
Food is always cold here. Attitudes is rather appalling
Hartlepool is hosting the tall ships event this weekend and everywhere is crazy busy! Staff worked together well, looked after me well when I messed up my order and both the veggie and the fried chicken were top notch. KFC made exactly as it should be and a restful looked-after feeling while we recharged. Well done!Vegetarian options: I always have the veggie rice bowl (because it's not fried). The lettuce and peppers were well presented, the rice and salsa have just enough flavour and heat for my palette and the corn cobbette replacing chicken was cooked "just so".
Can quite often get your orders wrong but do rectify their mistakes quickly.Wheelchair accessibility: Yes easily accessible for wheelchairs and also has a drive thru.
This has to be the worst KFC in the country for customer service. Four times I have ordered through JustEat and they have yet to get an order correct. When you try to speak to a staff member about missing items all they say is that you have to contact JustEat. I would advise anyone not to order food from Hartlepool KFC.....