Lock Gates

Unit 1A Navigation Point, Middleton Road, Hartlepool
01429 861566

Recent Reviews

norman thompson

Often visit for our breakfast, Ken and his staff always friendly and helpful, what a gem of a place this is, well doneParking: We normally park on Middleton Road and enjoy the stroll along the marina to the Lock Gates, it saves on the extersionate parking charges

Craig Brown

Terrible customer service… I have never been spoken to do rudely

Bethan Rose

Nice spot on the hartlepool marina for a coffee. Wide variety menu. Ordered a caramel iced coffee and a cappuccino, both were tasty. Reasonable prices, came to £6. Didn't order food but it looked nice so will be back to try!

Colby Lines

Had a good breakfast here and good

Donna Dakers

Can’t fault the food, the problem is the owner!Never in my life have I been spoken to the way this man spoke to us. I could understand if we were a drunken rowdy bunch outstaying our welcome but we were there for brunch, with my elderly parents and my young children- far from rowdy!Our booking was 11am, we arrived just after 11:05, when we sat the waitress informed us there was another booking after us at 12:30- absolutely fine we needed to be elsewhere at 12:30 so no problem.We had all finished our food and were just finishing off our drinks (12:15)when the owner came to the table and started his speech with “I’m not being funny but you came late for your booking, you’re arrived at 11:30 and the people who have booked for 12:30 are here and they keep coming in, I’m not gonna turn them away when you were late so I need you to leave” extremely aggressive towards us, talking to us like he’d asked us multiple times before and we were just not leaving!Why not just come and ask us to finish our drinks so they can clean the table ready for the 12:30 booking?! It’s not our issue the next table arrived early!! If it was flipped around and I was the 12:30 booking I’d be mortified knowing he’d done that to a family so we could sit at our table earlier than we’d booked. So unbelievably rude -not to mention completely uncalled for! Ruined the whole experience and I’m shocked he would speak to his customers that way, especially when we were not being difficult in the least. I’m surprised he keeps any customers if he speaks to them in this way.Happy to say, we won’t be returning.

Sandy Sellars

lovely friendly staff....excellent value (scone/jam/cream and coffee under a fiver) and to top it off dog friendly. lovely

Ian Chambers

Good food good prices good

Peter Smith

brilliant service.food is excellent, Always consistently good ?

T503YUmichellem

Beautiful Sunday lunch in an ideal location right on the marina. The staff are very helpful and friendly. I would highly recommend a visit.

Les Nevin

Excellent service and food would throughly recommend

Elizbeth Bennett

Sunday dinner, fantastic! Great prices, lovely friendly

Lisilou *

We regularly call here for Sunday lunch, always a pleasure.

Lilian Bain

Lovely dog friendly place, good food and excellent

Claire H

Friendly staff, dog friendly environment.All the menu can be adapted to gluten free- which is amazing! Very helpful with ingredients. Will definitely go again!

Angie Renshaw

Amazing breakfast

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