The Raby Arms - Village Pub and Kitchen

Front St, Hartlepool
01429 864287

Recent Reviews

David Clempson

Loved it. Great food and atmosphere

james Bullock

Is not what it used to be!! Heard poor reviews about the Raby lately and having been twice the in the past week I can see how. The food has always been hit & miss, also the menu is little bit to pricey for what it is.Had a Sunday dinner in there and it was like they did not want to serve you. Asked for some mint sauce for the table and got given a tiny little pot, when we asked for more the lad who looks like he must be a manger, wear's a shirt, tall slim build, just give us the impression that he couldn't be bothered. Took far too long to get someone's attention when our food was on the table.Thought we'd try again during the week. When the meals came out one of the dishes was wrong so we had to wait 10 minutes for the correct dish, not great for someone to sit there whist the rest of the table is eating. Same thing happened again when we asked for some tomato ketchup, tiny little pot and they expected it to do 3 out of 6 of us, then when asked for more they took far too long, be nice to have sauce with our dinners not after it. One of the serving basket handles was covered in what looked like yellow grease, so clearly it had not been cleaned properly.Choice of beer & cider on draught isn't great either now, they used to do Strongbow Dark Fruits then replaced it to Carling Dark Fruits which is popular with most people but now have changed it again. Replaced Kronenbourg with Moretti which are both good but now do Staropramen which isn't the best but you don't have much choice. Yes I get they want to try other products but I will never understand the reasoning to take something off that sells and it is popular. I understand products go up in price but people will pay for what they like to drink. We Should be able to keep coming back and be served what we enjoy drinking, hence the reason for wanting to return.In all honesty the place has not been the same since Kate left a few years ago. She really knew how to look after the customers and keep the staff in check making sure they were doing their jobs properly. I appreciate that in the restaurant industry they will go through some staff but is it really hard to make sure they are trained correctly and can ask them to smile towards the customers every once in a while. The place has lost its personal touch towards their paying customers, especially their regulars.

stuart waite

Great pub for kids and dogs. Breakfast is

Jax Shaw

Great service and friendly staff with excellent food..... Coming back for the cheesecake..

mark jennings

Nice hot chocolate after my bike

Kevin Pyle

Worst pub about, asked for the 2 course for 17 rump steak then they give us sirloin and it cost us 38 pound for the useless young woman servings mistake, never again will i go here, severs mistake cost me over £20

Bryan Meek

Called on a Friday, fish & chips for 2 including peas ,horseradish, bread& butter and a pot of tea .£24.

Claire H

Reasonably priced food, lovely breakfast!Dog friendly bar areaOutdoor play area for childrenHelpful, friendly

KYLE TAYLOR

Heard rave reviews about this place and was desperate to try it. The range on the menu is decent but the food didn’t wow me and I wouldn’t say it’s value for money. The service is horrific. Not one member of staff cracked a smile the whole time. Not attentive at all. Really, really poor. The place itself is decent, and could be a really good pub if they inject a bit of enthusiasm and attentiveness.

Jenny Hart

Brilliant food and staff.

Chris Harkness

Really nice friendly pub. Staff, food and drinks all very good. Recommend a visit.

Geoff Wright

Fantastic night out here, place was completely full when we arrived at 6:30pm, we pre booked a table and what fabulous meals and service, do yourself a favour and give this place a try you won’t regret it. ?

Debbie Johnson

Nice breakfast. Shame bout the customer service. Don't think we met one pleasant member of staff.

lyndsay Hale

Gorgeous foodKid-friendliness: Lovely atmosphere

Appliance & Gas

Excellent

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The Raby Arms - Village Pub and Kitchen

Front St, Hartlepool, Durham TS27 3AJ
01429 864287