Visited for weekday lunch. Service was good. I had a pork starter and beef main course. The starter was okay. The beef was tough and chewy and served with an overpowering sauce. Overall, the meal was average which was a shame because I had high expectations.
Andrew Dowling
Waiting 15 minutes before drinks an hour for starters and another 30 minutes for main not good. Had to go to bar to get second round of drinks. Squid starter like rubber and beef main very chewy. Zen in Durham a much better
Andreea Vlad
My recent visit to Fusion restaurant left me with mixed feelings.The restaurant aimed to create a relaxing environment, but the loud conversations emanating from the kitchen and among the waiting staff created a contrasting atmosphere. While I personally didn't mind the hustle and bustle, a livelier music selection could have enhanced the overall ambience.In terms of decoration, Fusion restaurant adopts a fairly modern style. However, a visit to the bathroom revealed a subpar tiling job with sharp and uneven edges, posing potential safety hazards. The loose, thick and unattractive silicon job around the sinks left me questioning the detail in the restaurant ' s maintenance.Initially planning to only enjoy a cup of coffe, hunger prompted me to peruse the menu and order a bento with noodles, beef,prawn salad,fried prawns and duck spring rolls. Unfortunately, these failed to leave a lasting impression. The sauces played a crucial role, salvaging the tasteless prawn salad and somewhat rubbery beef. The fried prawns, dipped in chilli sauce( my preference over the provided mayo) were decent, while spring rolls was good but slightly dry.The real disappointment came with the noodles, which had an off putting, moldy taste. For a restaurant boasting a 2 aa rosette rating, I expected a better service approach. No one enquired about the food, dessert options or offered a greeting. Despite the presence of several staff members, they seemed preoccupied with preparation or appeared disoriented.While acknowledging that experiences can vary, my first visit to Fusion left e fairly disappointed. I may give it another chance, hoping that my initial encounter was just an exception. For now, however, the overall experience fell short of expectations.
Deborah Grey
Vegetarian options: Vegetarian wrap, tempura mushrooms & vegetables in a wrapMushrooms, yes, vegetables, no unless you count the smallest lettuce leaf!I asked why there wasn't any vegetables as described on the menu, the answer was that they were aware of the discrepancy and would be sorting it!... we'll see?
Duncan Davis
This was our first visit to Fusion. Food was good staff very friendly.I reserved a table for two for my wifes birthday.After seeing the photo on line of the restaurant, you can imagine my surprise when we were guided to a table under a TV and in an area full of people who obviously had been to the gym or work, dressed mainly in track suits and trainers ... looking very casual and relaxed ... some quite vocal. Unfortunately, we were dressed for an occasion and felt rather out of place.It was only when we queried the photo to a member of staff that we were told there was another area at the side... which was the picture online and was what we were expecting rather than next to the bar. It was too late to ask to be moved as we had started our meal.It won't stop us coming again, but it would have been nice if we were given the option as to where we could sit ... maybe when I booked ... or told sports attire was the dress code ... not such a good look in your 70's.
gregbojke
Quality of food was absolutely excellent, included in the spa deal alongside Ramside Hall. Honey maple tofu from the vegan menu was absolutely fantastic. Only room for improvements was based on the service - had to go to the bar to be served and pay our bill after waiting a lengthy time at our table. Fortunately we also looked online ahead of our visit so knew there was a vegan menu to ask for, however this was not given to us!
Compass39414490285
Went for a meal here and was very disappointed. Wanted to try some starters and asked if the vegetarian food was cooked in separate oil to the meats and was told that it's not. I'm so glad that I asked or else I would've ate food that was advertised on the menu as vegetarian but it wasn't. Don't know how they can sell something as vegetarian and cook it in oil that is cooked with meat. I then asked if it's possible to cook it in separate oil and they said no!
sheepygold
We were staying and came a couple of times. We sat once in the restaurant area and once in the bar - both were comfortable. The food here is nicely flavoured and presented and the service is good but it is slightly overpriced. I was a little disappointed by my cocktail which was very alcoholic but sickly sweet and I had a glass of what was supposed to be dry Prosecco but again it was on the sweet side.
Jude H
Great restaurant linked to the Spa at Ramside Hall Hotel. The Asian afternoon tea experience as part of a couples spa day is highly recommended. Specie mention to Dao who as well as being an excellent and attentive host in the restaurant, resolved a minor issue that came up promptly and with excellent customer service. She is a credit to credit to the organisation.
SaintsRock
Stayed the night at Ramside Spa Hotel to celebrate our daughter's 18th Birthday and decided to book to have dinner at Fusion. We sat near the screen that looks out onto the spa which was a bit strange. You would have thought this would be blocked out so you are not watching people swimming etc. Anyway, the rest of the decor was really nice. We asked for the prawn crackers , chicken satay, sushi, cantonese chicken, beef and ginger, ramen noodles and battered prawns. We had to ask for the crackers to be changed as they just didn't taste right. We couldn't figure out whether they were just old, or if it was the oil they had been cooked in because the second batch that came out were just as bad. The beef and ginger wasn't very pleasant, the cantonese chicken was good. Everything else was ok. For the bill, £130ish (4 of us) it just felt a bit expensive for the quality of the food. Next time we stay at Ramside I think we will stick to the Rib room restaurant. The staff were all friendly that we encountrered.
Bento box delicious really really good prawn crackers with an, i think sweet chilli sauce. Wine very nice too and ice cold water for the table. Very quick service and food piping hot. Asked for the aircon to be turned on/up as the the heat was unbearable, unfortunately they couldn’t accommodate (said it was broken). Asked for the dessert menu but sat waiting so long we decided to leave due to the stifling heat in the restaurant. Very good food but not sure I would return.
Ann Purchase
Had a nice relaxing lunch with the girls
Bethan Swaile
I had the noodles with prawns and it was completely tasteless with about 3 prawns. Very overpriced at £20! I've had better pot noodles.
Gnm1
We were happy to be seated without a reservation. The starters were good - chicken skewers and crispy peking duck. The main courses were underwhelming for the price.
Chris
Waited a while for lunch and breakfast to be seated and seen to by staff. However once the ball gets rolling it's a 5* experience.
Visited for weekday lunch. Service was good. I had a pork starter and beef main course. The starter was okay. The beef was tough and chewy and served with an overpowering sauce. Overall, the meal was average which was a shame because I had high expectations.
Waiting 15 minutes before drinks an hour for starters and another 30 minutes for main not good. Had to go to bar to get second round of drinks. Squid starter like rubber and beef main very chewy. Zen in Durham a much better
My recent visit to Fusion restaurant left me with mixed feelings.The restaurant aimed to create a relaxing environment, but the loud conversations emanating from the kitchen and among the waiting staff created a contrasting atmosphere. While I personally didn't mind the hustle and bustle, a livelier music selection could have enhanced the overall ambience.In terms of decoration, Fusion restaurant adopts a fairly modern style. However, a visit to the bathroom revealed a subpar tiling job with sharp and uneven edges, posing potential safety hazards. The loose, thick and unattractive silicon job around the sinks left me questioning the detail in the restaurant ' s maintenance.Initially planning to only enjoy a cup of coffe, hunger prompted me to peruse the menu and order a bento with noodles, beef,prawn salad,fried prawns and duck spring rolls. Unfortunately, these failed to leave a lasting impression. The sauces played a crucial role, salvaging the tasteless prawn salad and somewhat rubbery beef. The fried prawns, dipped in chilli sauce( my preference over the provided mayo) were decent, while spring rolls was good but slightly dry.The real disappointment came with the noodles, which had an off putting, moldy taste. For a restaurant boasting a 2 aa rosette rating, I expected a better service approach. No one enquired about the food, dessert options or offered a greeting. Despite the presence of several staff members, they seemed preoccupied with preparation or appeared disoriented.While acknowledging that experiences can vary, my first visit to Fusion left e fairly disappointed. I may give it another chance, hoping that my initial encounter was just an exception. For now, however, the overall experience fell short of expectations.
Vegetarian options: Vegetarian wrap, tempura mushrooms & vegetables in a wrapMushrooms, yes, vegetables, no unless you count the smallest lettuce leaf!I asked why there wasn't any vegetables as described on the menu, the answer was that they were aware of the discrepancy and would be sorting it!... we'll see?
This was our first visit to Fusion. Food was good staff very friendly.I reserved a table for two for my wifes birthday.After seeing the photo on line of the restaurant, you can imagine my surprise when we were guided to a table under a TV and in an area full of people who obviously had been to the gym or work, dressed mainly in track suits and trainers ... looking very casual and relaxed ... some quite vocal. Unfortunately, we were dressed for an occasion and felt rather out of place.It was only when we queried the photo to a member of staff that we were told there was another area at the side... which was the picture online and was what we were expecting rather than next to the bar. It was too late to ask to be moved as we had started our meal.It won't stop us coming again, but it would have been nice if we were given the option as to where we could sit ... maybe when I booked ... or told sports attire was the dress code ... not such a good look in your 70's.
Quality of food was absolutely excellent, included in the spa deal alongside Ramside Hall. Honey maple tofu from the vegan menu was absolutely fantastic. Only room for improvements was based on the service - had to go to the bar to be served and pay our bill after waiting a lengthy time at our table. Fortunately we also looked online ahead of our visit so knew there was a vegan menu to ask for, however this was not given to us!
Went for a meal here and was very disappointed. Wanted to try some starters and asked if the vegetarian food was cooked in separate oil to the meats and was told that it's not. I'm so glad that I asked or else I would've ate food that was advertised on the menu as vegetarian but it wasn't. Don't know how they can sell something as vegetarian and cook it in oil that is cooked with meat. I then asked if it's possible to cook it in separate oil and they said no!
We were staying and came a couple of times. We sat once in the restaurant area and once in the bar - both were comfortable. The food here is nicely flavoured and presented and the service is good but it is slightly overpriced. I was a little disappointed by my cocktail which was very alcoholic but sickly sweet and I had a glass of what was supposed to be dry Prosecco but again it was on the sweet side.
Great restaurant linked to the Spa at Ramside Hall Hotel. The Asian afternoon tea experience as part of a couples spa day is highly recommended. Specie mention to Dao who as well as being an excellent and attentive host in the restaurant, resolved a minor issue that came up promptly and with excellent customer service. She is a credit to credit to the organisation.
Stayed the night at Ramside Spa Hotel to celebrate our daughter's 18th Birthday and decided to book to have dinner at Fusion. We sat near the screen that looks out onto the spa which was a bit strange. You would have thought this would be blocked out so you are not watching people swimming etc. Anyway, the rest of the decor was really nice. We asked for the prawn crackers , chicken satay, sushi, cantonese chicken, beef and ginger, ramen noodles and battered prawns. We had to ask for the crackers to be changed as they just didn't taste right. We couldn't figure out whether they were just old, or if it was the oil they had been cooked in because the second batch that came out were just as bad. The beef and ginger wasn't very pleasant, the cantonese chicken was good. Everything else was ok. For the bill, £130ish (4 of us) it just felt a bit expensive for the quality of the food. Next time we stay at Ramside I think we will stick to the Rib room restaurant. The staff were all friendly that we encountrered.
Restaurantji Recommends
Bento box delicious really really good prawn crackers with an, i think sweet chilli sauce. Wine very nice too and ice cold water for the table. Very quick service and food piping hot. Asked for the aircon to be turned on/up as the the heat was unbearable, unfortunately they couldn’t accommodate (said it was broken). Asked for the dessert menu but sat waiting so long we decided to leave due to the stifling heat in the restaurant. Very good food but not sure I would return.
Had a nice relaxing lunch with the girls
I had the noodles with prawns and it was completely tasteless with about 3 prawns. Very overpriced at £20! I've had better pot noodles.
We were happy to be seated without a reservation. The starters were good - chicken skewers and crispy peking duck. The main courses were underwhelming for the price.
Waited a while for lunch and breakfast to be seated and seen to by staff. However once the ball gets rolling it's a 5* experience.