Elachi Restaurant

1 Beveridge Walkway, Newton Aycliffe
01325 316516

Recent Reviews

Sarah Radford

Love the food here. Food comes out pretty quickly also. Staff are friendly..Only thing that let's this amazing place down is its location. That's up a flight of stairs and completely inaccessible for those with disabilities!

Marilyn Mohan

This is a lovely place to enjoy a meal with friends. There are several smaller tables and larger areas to allow for bigger parties.Parking: Parking is just at the back of the main town centre shops.Wheelchair accessibility: There is no access for a wheelchair at the moment.

Daniel Boulton

Great food and service, it was very quiet but that wasn't an issue for us.

Freshta Wahed

We are new in this area so thought to go locally for a meal. Arrived on Saturday night a round 8pm for 5 minutes no one bothered to welcome us, we were just standing in the middle of the restaurant, anyways, I had to ask someone was in the bar for table for 2 with baby in the car seat that he actually could see. Then we been advised they are fully booked but then managed to get us a 2 chair table which we needed to put our baby on floor. We were fine with it as we didn’t book in advance fair enough but as soon as we sat on our table realised that in this moment there were two 4 chairs table empty Then we thought maybe they are booked for more than 2, but later two people came and sat on 4 chairs table. The could swap and give that to us for sake of my baby, i was even fine if they could just give us a spare chair to put my baby. They had lots of spare at the back of the restaurant that was clearly visible and completely empty. We just paid for the drinks that we didn’t even touch and walked out. They were even not bothered to ask us why leaving and to apologise. We felt very disrespectful and discriminated, because we are not white. They are racist. We do deserve to be treated and served the same the others. Will never go again and not recommend to anyone.

Nikki Simmons

Food is absolutely delicious, will recommend to all my

Peter Johnson

Quick delivery and brilliant food. Not ate in for a long time so can’t comment on restaurant service.

Five Rivers

An awful meal. They were offering a big discount for cash payment but must have recovered it by using cheaper ingredients and smaller servings. They were very busy because of the offer and I waited 30 minutes before going to collect and a further 45 minutes in the restaurant.

Scott E

I've eaten in here a few times. I'm always happy with the food, service and ambience.It's just a shame that there is no disabled access now that the main town car park has been closed.I recommend the owners relocate to a downstairs venue, possibly one that is bigger, accommodates more guests and has parking.

Andy Radford

We used the special offer they currently have available, attending is difficult for those with physical difficulties (an issue caused by the town centre and not the restaurant).The food as always is the best Indian on the town, we arrived around 35 minutes after ordering and waited no more than 10 more minutes to receive our food which was so hot my passenger couldnt keep it on their lap.

jordnewc

Portions in the cartons were barely half full. In a chicken, lamb and prawn curry there was only 2 pieces of chicken and 2 pieces of lamb- NO prawns. It might be due to the fact that we had 20% off for loyalty, therefore they gave us 20% less food. Up to all the tricks these days. Naan Breads were also smaller than usual and burnt. Simply won’t use again

David Whittington

Service not great live close by and by the time I got home food cold . Not good . Used to be great here

Kelly H

Booked a table for my sisters birthday, arrived at the restaurant and waited to be seated. There was no warm welcome, we sat at the table and waited a while to order drinks (bearing in mind, there was only us 3 and a table of 3 men in). Eventually took drinks order, and 3 times staff member came to our table tell us the drinks we wanted were out of stock, ended up opting for a diet coke, when it came it was very warm, the ice melted instantly and it was as flat as anything! I returned the drinks And asked for a jug of water with ice. I mentioned we were ready to order when the water was brought to us, to find we were still sat waiting 20minutes later. The 2 staff members were just sat behind the bar talking to each other, even the other table had to get up and ask to place their order!! I knew I couldn't stay in that restaurant, I went to the bar to pay for one of the drinks and I was charged more for it than the menu stated, which I questioned! I then explained the reason why we were leaving and the manager approached me. I told him again all of the above for him to just laugh in my face and ask me to leave a review!! I'm sorry but I thought it was rude, and it is a restaurant I would NOT reccommend. I could understand waiting if it was busy but it wasn't. we left and went to another Indian restaurant where service was absolutely excellent, pleasant staff and beautiful food! I would NOT return to Elachi again.

Ray murray

Been for meal tonite was fantastic staff were very friendly and attentive really recommend

Homeand

Disappointed. Eaten at this restaurant for over 10years. Decided on a take away ordering using their app. 90mins later my food arrived. Luke warm korma, cold Biryani rice ( without the egg?) , cold naans and Biryani curry sauce missing! ( is this the , “special “ , in the special biryani? ) Chef Mike ( microwave) heated it up for me . Overall very disappointing for my hard earned £26bill

daniel norton

Good call as always, great food and quick delivery!

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