The Pancake Kitchen

Unit 3, harbour marina, Seaham
0191 447 8450

Recent Reviews

ElizabethJWebster

Hungry after an early start on the beach I googled options for breakfast and found The Pancake Kitchen which ticked all our boxes! We were lucky with the weather so had a sunny walk down the hill in to the harbour and located it tucked between a few small shops. In no rush (as we were on a special trip) we took our time debating our choices and ordered 2 lots of pancakes and a poached eggs, cant fault the staff working here we were served with a smile and our food was delicious and the added bonus of a really good cup of coffee!!

Claire

Visited this on a quiet Monday afternoon. There were no customers in the establishment at all when we visited around 3.45pm. (They were still serving food when the other little cafes weren't at this point)Absolutely stunning location with dining inside and outside. The view from outside is beautiful of the marina, and it would be gorgeous to visit on a warm summer day.The staff in the venue were extremely friendly and polite and welcoming (so would definitely return based on that alone).Ordered a cheese and ham toastie and a breakfast bun, which wasn't too bad

Katy Woodfield

Fabulous place to look out on the harbour.Delicious food fairly priced.Staff are extremely accommodating and friendly.Another big plus for me is that it is dog friendly inside and out ??Thank youWheelchair accessibility: Wide doorway slightly lifted access

Piotr L

This place is always great. Very busy.

matthew lyons

The sausage bun and bacon bun were lovely the pancakes on the other hand were undercooked and that was very disappointing as we went for the pancakes and it's meant to be what they are good at it was busy but that is no excuse

B Mo

Cracking little cafe in seaham harbour. Well priced and a great bacon sandwich !!

Jessie Lee

We go here often. Lovely staff. Great food. Some of the best and creative pancakes iv had.

Trahi

Came here with the in-laws for pancake day treat.we waited 45 mins and the girl serving us could not have cared less.No sorry for your wait nothing.Absolutely shocking service won't be back The man who used to run the place was lovely so I am assuming he's gone now.What a disappointment...

Dave Bowes

Lovely little café on the harbour, lovely friendly staff, (massive) homemade scone with jam and cream

Chris Stevens

I don't tend to leave negative reviews however I felt I had to mention my terrible customer service experience this Wednesday morning. This morning I stood at the counter for 10 mins waiting to be served and eventually left The Pancake kitchen as could no longer tolerate the ignorance and rude treatment from the staff. It wasn't very busy this Wednesday morning, the four people sat inside and two people sat outside had already been served. Whilst I waited patiently at the counter to place my order the two female staff members stood at the back chatting about their children's homework. One staff member looked at me three times during my long wait and didn't have the decency to even acknowledge that I was waiting or apologise that I hadn't been served and simply continued to gossip. They did actually stop talking for a moment when their McDonalds breakfast delivery arrived and the delivery driver stood next to me. To my absolute amazement I was still not acknowledged. I wasn't even wearing my Harry Potter invisibility cloke this morning and being 6ft 2 you can't really miss me. The absolute ignorance shown and total lack of customer service was astounding to be honest.

Global507686

I don't tend to leave negative reviews however I felt I had to mention my terrible customer service experience this Wednesday morning. This morning I stood at the counter for 10 mins waiting to be served and eventually left The Pancake Kitchen as could no longer tolerate the ignorance and rude treatment from the staff. It wasn't very busy this Wednesday morning, the four people sat inside and two people sat outside had already been served. Whilst I waited patiently at the counter to place my order the two female staff members stood at the back chatting about their children's homework. One staff member looked at me three times during my long wait and didn't have the decency to even acknowledge that I was waiting or apologise that I hadn't been served and simply continued to gossip. They did actually stop talking for a moment when their McDonalds breakfast delivery arrived and the delivery driver stood next to me. To my absolute amazement I was still not acknowledged. I wasn't even wearing my Harry Potter invisibility cloke this morning and being 6ft 2 you can't really miss me. The absolute ignorance shown and total lack of customer service was astounding to be honest.

Natalie Williams

Oooh so good and really good price too. We had sweet and savoury and they were huge! Staff were lovely too!

A W

Belgian waffles were great lots of fresh fruit, the rest of the group enjoyed the pancakes and coffee. would happily visit again.

Matthew Allen

The waffles are very decadent and delicous. Ordered a bacon and egg sandwhich, which was on a brioche bun and was probably one of the best I have had. The hot chocolate is pretty decent. The staff are very friendly and quick at making the food. The prices seem reasonable.

andy barnett

Just had a take away pancake breakfast, when I opened the box I found the pancake burnt the bacon and scrambled eggs was fine....☹️☹️

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