Staff are fantastic always polite and service is always quick.It's a nice place to just sit and relax.
Tracy P
When we went in the staff took ages to serve us, like we where invisible. Then I ordered the drinks food n cake. One started making drinks the gingerbread latte with cream, it was half way down glass coffee n cream. Then the one who served us went to do the hot sandwiches. Once drinks where done, I was still whating for the cakes. I mentioned it to the one doing the drinks. She went oh don't worry u will get them. But she had to remind the one doing the hot food about the cakes. She said oh yeah. Poor service and staff just didn't care ?? 29 th October
Eve Mwaura
It's your typical Costa coffee, but for me, it's so loud in there that I can barely hear my friend across the table talking to me.But that just attests to its success in the area, I guess! I enjoyed a soup cup (large) coffee. Handles on both sides of the cup who, for a person who has temperamental problems with their hands, proved to be Costa's biggest success!
John Hotham
Hessle Costa is a very nice place to meet socially. Friendly atmosphere and staff.
Chay Bell
Always popular. Can’t fault the range of coffee. I had my first Cortardo in years. Great taste.
BillM32
Coffee with extra shot great and nice with breakfast bun deal. Free sauce. Great cappuccino and toast. Consistent and improved with recent refurbishment. Our go to place for decent coffee.
Emily Walker
the worker with the coloured fringe is the worst worker with the absolute worst customer service, she is a joke! packed away food at 2:30 for toogoodtogo bags which don’t even get picked up until the end of the day - she heard me say what i wanted and packed all 4 away. another worker went to get me one out and she stopped her? i thought you were supposed to help a paying customer not stop them from buying things! i’ve already put in a complaint about her so hopefully none of you have to deal with this joke of a woman- yuck! she lost 3 customers by the way, not the way to go when you’re apparently in charge for the day.
Donna T
Staff seem more interested in reserving food for the Too Good to Go bags. Arriving at 2:30pm we asked for 2 slices of cake. We were refused as these were for the Too Good to Go Bags. For those not familiar with Too Good to Go, it’s an app that allows Buisness to sell cheaply food at the end of the working day. Costa obviously values these bags more than people wishing to purchase coffee and cake. The server at costa was just rude to her colleague when they went to serve us the cake. Clear customer service staff training needed here
Emily W
this place is a joke! the worker with a coloured fringe packed up the lemon loafs at 2:30 for the toogoodtogo bag after hearing me ask for one! absolutely disgusting apparently they had to ‘pack them early’ but too good to go is whatever is left at the end of the day, not what a paying customer is asking for hours before the bags even go on sale!!! the other worker went to get it out for me because i asked and the coloured fringe woman said no… lost 3 customers because she is a rignt joke and i will be putting in a complaint for her
staff gave me back my change in 20ps and gave me the change one pound down basically stealing my money. my app was not working in order to have a cake for £1 with my coffee so I asked them to just leave it and instead of leaving it they charged me the full price of the cake. incompetent staff don’t go there unless you want to receive bottom of the barrel poor customer service.
Elizabeth Lightowler
I am a wheelchair user and love how accessible you are and your consistent fantastic service. Your staff always bring my order to a table without me having to ask and no matter how busy they are.
Allen Rosser
This place is far more efficient than the one I usually visit in Lincoln, not only that but the toilets are so much cleaner.
Paul Clifford
Lovely little Costa on the square in Hessle, great staff, very clean, and a nice atmosphere too!
Zoe Garner
35 minutes til closing and you can't sit down as everywhere mopped up and soaking floor and wasn't allowed to order a cold drink as they where shutting too soon? Absolutely ridiculous needs sorting out, would give 0 if possible.
very nice
Staff are fantastic always polite and service is always quick.It's a nice place to just sit and relax.
When we went in the staff took ages to serve us, like we where invisible. Then I ordered the drinks food n cake. One started making drinks the gingerbread latte with cream, it was half way down glass coffee n cream. Then the one who served us went to do the hot sandwiches. Once drinks where done, I was still whating for the cakes. I mentioned it to the one doing the drinks. She went oh don't worry u will get them. But she had to remind the one doing the hot food about the cakes. She said oh yeah. Poor service and staff just didn't care ?? 29 th October
It's your typical Costa coffee, but for me, it's so loud in there that I can barely hear my friend across the table talking to me.But that just attests to its success in the area, I guess! I enjoyed a soup cup (large) coffee. Handles on both sides of the cup who, for a person who has temperamental problems with their hands, proved to be Costa's biggest success!
Hessle Costa is a very nice place to meet socially. Friendly atmosphere and staff.
Always popular. Can’t fault the range of coffee. I had my first Cortardo in years. Great taste.
Coffee with extra shot great and nice with breakfast bun deal. Free sauce. Great cappuccino and toast. Consistent and improved with recent refurbishment. Our go to place for decent coffee.
the worker with the coloured fringe is the worst worker with the absolute worst customer service, she is a joke! packed away food at 2:30 for toogoodtogo bags which don’t even get picked up until the end of the day - she heard me say what i wanted and packed all 4 away. another worker went to get me one out and she stopped her? i thought you were supposed to help a paying customer not stop them from buying things! i’ve already put in a complaint about her so hopefully none of you have to deal with this joke of a woman- yuck! she lost 3 customers by the way, not the way to go when you’re apparently in charge for the day.
Staff seem more interested in reserving food for the Too Good to Go bags. Arriving at 2:30pm we asked for 2 slices of cake. We were refused as these were for the Too Good to Go Bags. For those not familiar with Too Good to Go, it’s an app that allows Buisness to sell cheaply food at the end of the working day. Costa obviously values these bags more than people wishing to purchase coffee and cake. The server at costa was just rude to her colleague when they went to serve us the cake. Clear customer service staff training needed here
this place is a joke! the worker with a coloured fringe packed up the lemon loafs at 2:30 for the toogoodtogo bag after hearing me ask for one! absolutely disgusting apparently they had to ‘pack them early’ but too good to go is whatever is left at the end of the day, not what a paying customer is asking for hours before the bags even go on sale!!! the other worker went to get it out for me because i asked and the coloured fringe woman said no… lost 3 customers because she is a rignt joke and i will be putting in a complaint for her
Restaurantji Recommends
staff gave me back my change in 20ps and gave me the change one pound down basically stealing my money. my app was not working in order to have a cake for £1 with my coffee so I asked them to just leave it and instead of leaving it they charged me the full price of the cake. incompetent staff don’t go there unless you want to receive bottom of the barrel poor customer service.
I am a wheelchair user and love how accessible you are and your consistent fantastic service. Your staff always bring my order to a table without me having to ask and no matter how busy they are.
This place is far more efficient than the one I usually visit in Lincoln, not only that but the toilets are so much cleaner.
Lovely little Costa on the square in Hessle, great staff, very clean, and a nice atmosphere too!
35 minutes til closing and you can't sit down as everywhere mopped up and soaking floor and wasn't allowed to order a cold drink as they where shutting too soon? Absolutely ridiculous needs sorting out, would give 0 if possible.