I have out of principle avoided this placeThey don't know what a shell points card is... But know on the phone app.Are they not the same thing collect points.Disgrace..
Mateusz Skibiński
Very rude staff that is lacking manners. They will get angry and start shouting when you try to drop off the parcel at this store.
Tom Brown
Absolutely disgusting staff , the absolute worst ever.18-11-23 at 08.30 ,
Teddy On Tour
Can't comment as they were shut when I went. Sign on door saying back in 10. No good when you need to pay by cash.
Massive 183
Sign on door saying back in 10 mins but staff member stocking shelf’s, asked when she would be open pointed at sign and said can’t you read, I didn’t want to have to go home and come back if she was gong to be longer then 10 mins. As she was rude I asked for customer service number as I wanted to make a compliant she then got really rude took sign off the door and walked away. A customer went into the forecourt and was told over tannoy there closed. I went back to window and asked if she was reopening she said she had been robbed, I said why didn’t you just say that in first place. Now she was on the phone , and got rude again if she was closed why not just put cones and close garage down ? Just seemed very strange they way she was , will never go here again.We went around 6pm on 18.09.23
Helena Pérez
Visited this place to put fuel in our rental car in the evening st around 6pm. We were in a hurry after a very long day, little sleep and were under a lot of pressure trying to figure out how to open de car’s fuel deposit. I was clearly distressed running around the car, and instead of trying to help, the staff were extremely rude to us, to the point of shouting at me when I was visibly on the verge of tears. We ended up putting the wrong type of fuel in the car. We got absolutely no help from the staff with regards to where we could push the car to while we sorted the problem out, just a nasty “well you can’t leave the car here”. We ended up waiting for 2+ hours at the corner of the gas station to get the car sorted and not once did they consider checking to see what was going on after me being visibly upset for well over 30 minutes within the premises.I would recommend Shell to train their employees to learn how to treat customers as human beings. We may be doing something incorrectly, but no one deserves to be treated the way I was treated today. In the mean time, just don’t bother with this gas station.
Hannah Arnold
Twice I've tried to use this location to drop off my Yodel parcels and both times the garage has been closed within opening hours - and not for a fuel restock which I'd understand.If you have to close as times during the day please be consistent and advertise when this is so I'm not wasting my time
claire wilkinson
Female staff are stocking, told she was taking pacrals not the the machine or not are anything she just no dining it. Think she need to learn some manners and her job role too
Google user
Twice I've tried to use this location to drop off my Yodel parcels and both times the garage has been closed within opening hours - and not for a fuel restock which I'd understand.\\n\\nIf you have to close as times during the day please be consistent and advertise when this is so I'm not wasting my time
The Biker Bros
Why is this the only Filling station that asks me to Demount my motorbike every time I try to fill up............................
Disgusting service at this station woman on tills vaping in store absolutely stinks and the attitude on it for asking not to do it whilst serving me is Disgusting I won't be using your services anymore and I'll tell all my friends and family and I have a lot of them
Keith Sewell
Wanted a coffee and to pick something up for my tea but unfortunately the place smells like dirty mop head and the fridges smell also.. place looks clean but I think the cleaning tools used need replacing..
kerry artley
It's a very expensive petrol station, ten pence more expensive than other petrol station
N M
3rd December 2021 -“Shell to go ahead with seismic tests in whale breeding grounds after court win”Judgment rules company can blast sound waves in search for oil along South Africa’s eastern coastline destroying marine life and endangered species in the area.BOYCOTT SHELLTO HELL WITH SHELL.
D Montgomery
Diesel 10p a litre more today than the Asda just up the road. 10p more a litre??
I have out of principle avoided this placeThey don't know what a shell points card is... But know on the phone app.Are they not the same thing collect points.Disgrace..
Very rude staff that is lacking manners. They will get angry and start shouting when you try to drop off the parcel at this store.
Absolutely disgusting staff , the absolute worst ever.18-11-23 at 08.30 ,
Can't comment as they were shut when I went. Sign on door saying back in 10. No good when you need to pay by cash.
Sign on door saying back in 10 mins but staff member stocking shelf’s, asked when she would be open pointed at sign and said can’t you read, I didn’t want to have to go home and come back if she was gong to be longer then 10 mins. As she was rude I asked for customer service number as I wanted to make a compliant she then got really rude took sign off the door and walked away. A customer went into the forecourt and was told over tannoy there closed. I went back to window and asked if she was reopening she said she had been robbed, I said why didn’t you just say that in first place. Now she was on the phone , and got rude again if she was closed why not just put cones and close garage down ? Just seemed very strange they way she was , will never go here again.We went around 6pm on 18.09.23
Visited this place to put fuel in our rental car in the evening st around 6pm. We were in a hurry after a very long day, little sleep and were under a lot of pressure trying to figure out how to open de car’s fuel deposit. I was clearly distressed running around the car, and instead of trying to help, the staff were extremely rude to us, to the point of shouting at me when I was visibly on the verge of tears. We ended up putting the wrong type of fuel in the car. We got absolutely no help from the staff with regards to where we could push the car to while we sorted the problem out, just a nasty “well you can’t leave the car here”. We ended up waiting for 2+ hours at the corner of the gas station to get the car sorted and not once did they consider checking to see what was going on after me being visibly upset for well over 30 minutes within the premises.I would recommend Shell to train their employees to learn how to treat customers as human beings. We may be doing something incorrectly, but no one deserves to be treated the way I was treated today. In the mean time, just don’t bother with this gas station.
Twice I've tried to use this location to drop off my Yodel parcels and both times the garage has been closed within opening hours - and not for a fuel restock which I'd understand.If you have to close as times during the day please be consistent and advertise when this is so I'm not wasting my time
Female staff are stocking, told she was taking pacrals not the the machine or not are anything she just no dining it. Think she need to learn some manners and her job role too
Twice I've tried to use this location to drop off my Yodel parcels and both times the garage has been closed within opening hours - and not for a fuel restock which I'd understand.\\n\\nIf you have to close as times during the day please be consistent and advertise when this is so I'm not wasting my time
Why is this the only Filling station that asks me to Demount my motorbike every time I try to fill up............................
Restaurantji Recommends
Disgusting service at this station woman on tills vaping in store absolutely stinks and the attitude on it for asking not to do it whilst serving me is Disgusting I won't be using your services anymore and I'll tell all my friends and family and I have a lot of them
Wanted a coffee and to pick something up for my tea but unfortunately the place smells like dirty mop head and the fridges smell also.. place looks clean but I think the cleaning tools used need replacing..
It's a very expensive petrol station, ten pence more expensive than other petrol station
3rd December 2021 -“Shell to go ahead with seismic tests in whale breeding grounds after court win”Judgment rules company can blast sound waves in search for oil along South Africa’s eastern coastline destroying marine life and endangered species in the area.BOYCOTT SHELLTO HELL WITH SHELL.
Diesel 10p a litre more today than the Asda just up the road. 10p more a litre??