Over charged by £12.60 . Even one of main dish didn't turn up. Phoned back within 5 minutes of food turning up, to be told it wasn't ordered. After getting a menu and going through it with the person was going to give a refund. Then phones back to say we ordered off old menu and ranting down the phone. Funny that seeing as we phones direct . Never use again.
Clare Humphries
Always had great food, great portions and great friendly service ?????
Karl Okeefe
This used to be a lovely place to order from but they need to change the rood girl on the phone i am disgusted with the way we have been treated and spoken to. When we place our order there seemed to be no issues. Then we asked the girl to repeat our order back to us in which he did so with no issue. Then we gave her our card details but she said she couldn't hear what we had said so we repeated and then repeated, and then repeated until eventually she got them. (No a big problem) once our order arrived we found that we had a rice missing and one of the dishes was wrong. So my wife tried to call but repeatedly with no answer so I tried with my phone and this went straight through. When I spoke to the girl and explained that I had messed up my order she became very rood and told me I had ordered the wrong order. Eventually she agreed to send out the right order. She then phones back to say they have ran out of rice so they won't be sending it. When we said that this is not acceptable the then became even more rood and hung the phone up we then phoned back and basically got told there not sending and tuff. So much for the customer is always right. After our experience tonight we will not be ordering from them again and Urge anyone else not to do so.
ian copestake
I very rarely leave reviews but after the experience I've just had I felt I should at least warn people about the service at this place.I ordered a meal to have with my daughter, firstly they didn't give us the correct order leaving one of the items off, then at the end of the meal my daughter pulled a metal staple from her mouth that had been in the noodles.I called the takeaway and the phone was answered by the same young boy who served us. I told him what had happened, he went away and then came back and said that there was no way it could have been in there, effectively calling me a liar. When I asked to speak to someone with a bit more authority I was told I would have to wait as they were busy - I presume stapling menus or something in the kitchen?I have been visiting this takeaway for a number of years but I will not be giving them my money again, shocking food standards, shocking service and absolutely no $h1ts given about their customers. Would have given less than 1 star if it was possible.
Oli Chase
Excellent little Chinese takeaway. Highly recommended. Best in town.
Sara Lyne
Shocking customer service, we ordered asking for no mushrooms as my boyfriend is allergic to them. The meal arrived with mushrooms so we rang them. The reception was so rude like it was our fault. They wanted us to return the meal to their shop, we objected so they sent someone to collect it as they didn’t believe us! Finally got a refund but no apology!
Richard Langston
Best takeaway in Brighton, never been disappointed apart from when there closed. They work hard and don't overcharge.
James Gaskell
AVOID !!!!!!!! this place chilli beef just batter and tastes like vinegar overcharged and person on the phone very rude and when I picked up the place needs a good clean.never use again.
Lyle Marsh
The food at this pub was always excellent. So good we regularly visited. The last few visits have been a disappointment food wise.
Melvin Morris
I had high hopes for this pub. I'd heard good things from friends and my boyfriend but unfortunately when i visited last weekend, the food was not up to scratch. I had the cod and chips as did my boyfriend. The prices are rather expensive but this is Brighton so i wasn't overly surprised. What did surprise me was the quantity. It was so small! I've never been served such a small portion of fish and chips ever! The taste was ok but nothing special. I feel this place is over-priced for what you get. The atmosphere was nice and the pub itself is pretty, other than that i probably won't return to eat here.
We (foursome) popped in for lunch; excellent service, friendly attentive and helpful staff, I had Ravioli, which was very tasty but a/ could have been hotter and b/ needed much more sauce. Otherwise very good. Excellent ice creams.
Tony Bradman
Absolute disgrace, This is the second time I have used this Takeaway and the second time a dish was missing, had to wait one hour for the missing dish to arrive, not good when everyone is sitting for the meal, once is understandable not twice.You have lost a good customer.
Souleymane Karima
stumbled across this one whilst walking through lanes in the day said we would go back and we was not disappointed service was great food was great and people watching from the outside eating was fun.
Helen Eckard
stumbled across this one whilst walking through lanes in the day said we would go back and we was not disappointed service was great food was great and people watching from the outside eating was fun.
Vahakn
I'm giving this place 5 stars to bring up the rating! There's no way it's a 3.6 (at time of writing) their Singapore noodles are WAY better than the nearest other places. And they had tin foil containers. DOWN WITH SINGLE USE PLASTICS!
Over charged by £12.60 . Even one of main dish didn't turn up. Phoned back within 5 minutes of food turning up, to be told it wasn't ordered. After getting a menu and going through it with the person was going to give a refund. Then phones back to say we ordered off old menu and ranting down the phone. Funny that seeing as we phones direct . Never use again.
Always had great food, great portions and great friendly service ?????
This used to be a lovely place to order from but they need to change the rood girl on the phone i am disgusted with the way we have been treated and spoken to. When we place our order there seemed to be no issues. Then we asked the girl to repeat our order back to us in which he did so with no issue. Then we gave her our card details but she said she couldn't hear what we had said so we repeated and then repeated, and then repeated until eventually she got them. (No a big problem) once our order arrived we found that we had a rice missing and one of the dishes was wrong. So my wife tried to call but repeatedly with no answer so I tried with my phone and this went straight through. When I spoke to the girl and explained that I had messed up my order she became very rood and told me I had ordered the wrong order. Eventually she agreed to send out the right order. She then phones back to say they have ran out of rice so they won't be sending it. When we said that this is not acceptable the then became even more rood and hung the phone up we then phoned back and basically got told there not sending and tuff. So much for the customer is always right. After our experience tonight we will not be ordering from them again and Urge anyone else not to do so.
I very rarely leave reviews but after the experience I've just had I felt I should at least warn people about the service at this place.I ordered a meal to have with my daughter, firstly they didn't give us the correct order leaving one of the items off, then at the end of the meal my daughter pulled a metal staple from her mouth that had been in the noodles.I called the takeaway and the phone was answered by the same young boy who served us. I told him what had happened, he went away and then came back and said that there was no way it could have been in there, effectively calling me a liar. When I asked to speak to someone with a bit more authority I was told I would have to wait as they were busy - I presume stapling menus or something in the kitchen?I have been visiting this takeaway for a number of years but I will not be giving them my money again, shocking food standards, shocking service and absolutely no $h1ts given about their customers. Would have given less than 1 star if it was possible.
Excellent little Chinese takeaway. Highly recommended. Best in town.
Shocking customer service, we ordered asking for no mushrooms as my boyfriend is allergic to them. The meal arrived with mushrooms so we rang them. The reception was so rude like it was our fault. They wanted us to return the meal to their shop, we objected so they sent someone to collect it as they didn’t believe us! Finally got a refund but no apology!
Best takeaway in Brighton, never been disappointed apart from when there closed. They work hard and don't overcharge.
AVOID !!!!!!!! this place chilli beef just batter and tastes like vinegar overcharged and person on the phone very rude and when I picked up the place needs a good clean.never use again.
The food at this pub was always excellent. So good we regularly visited. The last few visits have been a disappointment food wise.
I had high hopes for this pub. I'd heard good things from friends and my boyfriend but unfortunately when i visited last weekend, the food was not up to scratch. I had the cod and chips as did my boyfriend. The prices are rather expensive but this is Brighton so i wasn't overly surprised. What did surprise me was the quantity. It was so small! I've never been served such a small portion of fish and chips ever! The taste was ok but nothing special. I feel this place is over-priced for what you get. The atmosphere was nice and the pub itself is pretty, other than that i probably won't return to eat here.
Restaurantji Recommends
We (foursome) popped in for lunch; excellent service, friendly attentive and helpful staff, I had Ravioli, which was very tasty but a/ could have been hotter and b/ needed much more sauce. Otherwise very good. Excellent ice creams.
Absolute disgrace, This is the second time I have used this Takeaway and the second time a dish was missing, had to wait one hour for the missing dish to arrive, not good when everyone is sitting for the meal, once is understandable not twice.You have lost a good customer.
stumbled across this one whilst walking through lanes in the day said we would go back and we was not disappointed service was great food was great and people watching from the outside eating was fun.
stumbled across this one whilst walking through lanes in the day said we would go back and we was not disappointed service was great food was great and people watching from the outside eating was fun.
I'm giving this place 5 stars to bring up the rating! There's no way it's a 3.6 (at time of writing) their Singapore noodles are WAY better than the nearest other places. And they had tin foil containers. DOWN WITH SINGLE USE PLASTICS!