Bullet Coffee House

38 Robertson St, Hastings
01424 717477

Recent Reviews

Rowan Frayling

Very good breakfast & lovely staff. Cakes also very tasty!

teagan bray

Best vegan food in hastings! Excellent options for meat eaters too. Staff do a great job even when super busy. Particularly enjoyed a good poach up on a saturday

Beth Alex

The menu had decent variety and the food was ok, but the service was incredibly poor.The staff had limited knowledge of the menu, we had allergen and dietary requirements which staff were informed off but then failed disregarded, it was a 30-40minute wait for food, they refused to provide an extra mug to share our large pot of tea, our food arrived and cutlery wasn’t delivered till we asked for it more than 5 minutes later. The staff were so busy and rushed off their feet that they had accidents (dropping drinks/ spills) twice within 30 minutes. And there was only one chef on a busy Saturday. I empathise with how tricky this must be but this is a serious staffing issue. At the end the chef came out and was rude, complaining about our dietary requirements and being understaffed. Neither are our fault - if you can’t accommodate just say that instead of serving the food unaltered because you’re “too busy”. We did appreciate that one (of three) of the dishes was remade but this extended our wait further. All in all I wouldn’t recommend- there are 2 other cafes on the same road to choose from.

daisy sheppard mcauley

The vegan options are fantastic, enough on the menu to suit most dietary needs.All homemade and the sweet counter had delicious treats, many are vegan!Vegetarian options: Vegan and vegetarian options

Ciara Howard

Amazing brunch! Vegan options are on point - the vegan scramble is INCREDIBLE. Highly recommend!

Abbey Stace

Love this place. Have been several times on visits to Hastings. My kids beg to go for the pancakes! I love the mushroom coffee and hearty egg breakfasts. Lots of veggie and vegan options and all delicious!

Char sb

We’d walked past this place a couple times and it looked decent so decided to come in and have breakfast. Table was manky when we sat down and we also told we weren’t allowed to sit on certain tables despite the place being empty which felt v off. After ordering our food, we then had to wait 25 minutes for our food to come, again bearing in mind when we had ordered our food there was no one else in the cafe at this point (though people did come in later this doesn’t make sense as to why our food took so long). When our food eventually did come along, what came was shocking - i had ordered the eggs benedict royale with the addition of guacamole. The guacamole was clearly not fresh. It looked and tasted shop bought as it was smooth and slimy and the colour of snot, I also got the tiniest slither of smoked salmon that didn’t even cover one part of the “muffin”. The muffin was so over cooked I couldn’t even cut into it, the egg was watery and the hollaindaise sauce tasted like milk.My partner got a fry up, which supposedly came with “mushrooms” - it came with one small mushroom, a half frozen hash brown and again the eggs were watery and gross with the bread completely inedible and like cardboard. Very clearly cheap frozen ingredients.We ate less than half of our food before we decided we couldn’t eat the rest and decided to let the server know we weren’t happy and didn’t want to eat the rest or pay. We assumed this would be fine since we alerted our server less than halfway through our meal however a couple minutes later the im assuming owner and person who has been aggressively replying to bad reviews on here came up and asked what was wrong in a very confrontational manner. When we were told her what was wrong and we didn’t want to pay she wasn’t having any of it and got very aggressive, accusing us of eating “most” of the food and even when we pointed it it wasn’t even half the food she just carried on ranting at us and claiming she wanted the feedback when she was not listening to our feedback at all and every time we tried to tell her something she was just arguing back instead of listening. The staff looked tired as if this is a regular occurrence and you could tell other customers were shocked by what was going on.I explicitly told her we were not there to argue with her and just wanted to leave but she kept going on at us. At this point I told her she was being aggressive and she then claimed we were being aggressive and turned it around on us, she then forced us to pay half of the meal bc it was “half eaten” even though we had clearly said we didn’t want to pay for such poor quality food and that we had not at eaten half of it, but at this point we were so tired from her arguing with us we just agreed to do this so we could get out of there.Absolutely disgraceful behaviour. As I said when giving you feedback in the shop - take the criticism on the chin and just do better. You should not be serving such poor quality food at those prices!Editing to add my response as the owner loves to tell lies.Firstly we were neither rude or angry at your staff. We did not threaten anyone with a one star review to get free food as we told you after we agreed to pay half price by that point, and nor did we eat a large proportion of the meal, which we pointed out at the time and you actually agreed with. given you start your review with we are happy to refund if we are advised of the issue and when advised of the issue you just kept belittling us and trying to argue with what we didn’t like - you clearly are not prepared to be advised on any issues nor issue refunds which again is shown in your response here.We are sorry you feel us giving you two one star reviews will negatively impact your business but perhaps you should think about that before sending out shoddy food and a bad attitude.

Y2638YC

Not been for a while, but have always chosen here when the time allows and can get this way. Have had a brilliant time here every time that have been there, love the food and drink things here and would love to continue to come here in the future.

Katie Nelso

Absolutely can’t visit Hastings without going to Bullet! Best food and lovely atmosphere ❤️

Sarah Meredith

Great place in Hastings to enjoy an awesome breakfast in a fab location. Have been a few times and it’s always been good. Staff are super sweet too.Vegetarian options: The vegetarian breakfast is fab, will be back again.

Andre De Carteret

Most Sundays I fill my belly with the best vegan brekkie in Hastings. Must expand into the tempting looking cakes and wider menu!Vegetarian options: Stacks of options. Vegan brekkie is my fave. Loads of cakes as vegan option and alternative milks for coffee etc.

Mia Dawkins

Amazing service and even better food! Ordered the best fry up i’ve had during my visited to hastings, definitely recommend and am looking forward to my next visit!

Matthew F

This is becoming a regular spot for me because the breakfasts are delicious - I had a full English with fried eggs today but am steadily working my way through the menu - and the atmosphere and customer service are spot on

LindseyLaura2376

Adorable little cafe which offers something for everyone, nice food -many vegan things, coffee, cocktails, beer, smoothies, in a humble relaxed environment

Paul

Good attentive staff but the bacon in the BLT had more fat than meat unfortunately. Plus £4.60 for a small coffee is extraordinary. Usually comes with one shot, upon paying discovered the extra shot cost £1.80. Perverse as a medium with two shots is £3.60. Go figure.

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