KFC

472 Old London Road, Hastings
01424 581693

Recent Reviews

kay richards

Didn't have the selection of chicken available on a party bucket. All drumsticks due to not having breast in stock. I was starving along with others so we ate it. It was quite dry and not as good as a KFC should taste. The chicken was dry.

Tkay

Waited 15 minutes for chicken on the bone, not too bad considering it was very busy. Lovely staff, especially Tyler I believe his name was. Very good on the till and he also prepared the food. All the stuff were quality .

Nick Greenfield

Went in for some dinner, waited 45 minutes from ordering to receiving food. No beans no gravy. Awful. Lots of staff making no noise. Looked like no one new what was going on.

Dj Daz Thorpe

Gave me the wrong food tryed to phone up to solt this out 3 calls latter no reply. They were rude to a point other customers were walking out ....Also the level of knowing what they were doing was off the chart all over the show i wont be back ?

PAUL BAKER

Never got any milkshakes!!Vold

Christine Winter

Lovely staff, new lad on the till (his first day) and the staff were so supportive of him, it was lovely to see. Staff working very hard! Didn’t catch their names but they definitely don’t get enough credit, for the job they do!

X T

Paige S very helpful and nice when changing items in a meal due to no stock. Thanks

Adam s

The place looked tidy and clean I walked in and was asked what I wanted to order bearing in mind I had just been next door to pizza hut where they were they were completely different in this store friendly staff I asked about what items I could order he took me to the machines helped me out I did my order as a take in so sat in and ate my order was very good plus they have tables and that were clean anx

Steve Telford

All the staff want to deal with is deliveries.Food when we eventually got it was overcooked.

Wideparting

Awful service, we had to ask for service because staff were more concerned with the deliveryman. When the food EVENTUALLY arrived it was over cooked. Wouldn't recommend this KFC

Fergus Rorke

Staff give more attention to the other than they do the customers, no parking available and an awkward place to get to

Vonnie Ryan

Machine doesn't print receipts, male on till that day didn't respond to my request (verbally) or acknowledge me, no straws, tissues, wipes or salt in takeaway bag n had to put our own drinks in cup holders.... rather rude I felt...Parking: Good luck!

Zuzana

They prioritise delivery drivers (enough said) they push forward even their order is not ready. I am sorry i came down used my petrol/time and patience, but average wait is 25minutes for small order. Do not use if you are in hurry. Understaffed, one boy is so slow i would take order, cook and pack it all in time he turns around.Parking: Not an easy parking

Robert Willoughby

Friendly staff and good service..very apologetic and easiy forgivable about not having chocolate biscuits in stock!

Janine Pierce

I don't know why I went back in... previous visits have been just as ill managed as this ones.Visited at 6.55pm with 3 customer in shop. Only to be told that 1 piece of chicken would take 20 minutes to cook. Not enough cooked up and when asked why? Was told the manager hadn't ordered enough chicken for a chicken shop and they hadn't cooked the last bag up as they were going to run out? Work that one out.No apology from assistant giving me a refund that I'd asked for, poor customer service. Kitchen staff hollering through that there's no chicken!Self service menus playing up and taking monies without receipt.Poorly managed establishment. There was a nice Lad on the tills taking my order at first and he's the only reason I'm giving 1 star, else it would have been no stars if at all possible.Have been in this shop before and if they haven't run out of chicken in a KFC, the card reading machine is broken or something else. Thought I'd give it a try on a Sunday evening... but nope still remains poorly run.I can't comment on the food as I didn't get any.

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