The food and coffee is good but the soft play room (which you have to spend a minimum of £9 to use), is full of mould. Not ideal for anyone to be sitting up there! I could even see my breath in there due to the condensation and there is mould all over the ceiling. The play area is a good idea but not very well stocked anymore or clean. My suggestion to the owner is to clean the drawers and toys, maybe a restock to the toys and make it safe for people to be up there. No children should be breathing in mould.
Ayşegül Sarıkaya
We planned to use the top floor as three adults and one child. Since a friend of ours was going to be a little late, we planned to place the order when he arrived. In the meantime, I would have to go out for 5 minutes urgently. I understood the sensitivity of the owner from the attitude of the business owner and tried to order for the top floor before leaving. Since my English is not very good, I could not explain the situation well enough. Seeing his nervous and impatient demeanor, I offered to pay £10 in advance and place the order in 5-10 minutes. He accepted this. After about 4-5 minutes, I was at the cafe again, but the treatment I was exposed to was not kind at all. My friends and my son and I were waited in front of the buffet for several minutes to order. When we said we wanted to order, we were told to wait a bit. However, the orders of the customers who came after us were taken. In fact, the owner of the business went to the lady who could not approach the buffet because she was waiting behind us, and politely directed her to a table and said that she would take care of her order. So he prevented her from waiting. Then, pretending we didn't exist, he continued to arrange the counter. It is very clear that they have a sensitivity about the use of the top floor, I can understand this, but I think that all sensitivities can be kindly explained to the other party.
Nixx Lawrenson
The nicest sweetest peopleAlways happy to see youThe food is amazing and always freshI find a lot of companies in Brighton could learn a lot from these people in customer relations skillsextremely professional and extremely courteous
keith stewart
second time my wife"greta" and I have used this cafe.. the ladies were replaced by a totally uninterested man who couldn't care less about customers.. coffee has been left too long and bitter. no food advertised on board outside was in supply. left coffee on table and walked. I recommend you spend your money elsewhere.
Richard East
Why go to a chain coffee shop when you can visit a genuine Italian-owned independent coffee shop. The coffee, food and service are all first class.
nathan smith
ABSOLUTE POOR SERVICE!!! Workers are so unprofessional, no smiles on their faces at all! Play area was unsanitary, and not cleaned properly. I do not recommend!!!
V7786EHannas
I come here quite regularly & my friend comes even more .We do usually have the same thing which is the melanzane alla parmigiana & it is divine .Have tried to replicate this dish at home but my efforts don't even come close .I did once have a bacon sandwich & have had a panini -all were delicious .Have also glanced at other diners food & it looks equally good & their clean plates speak for themselves .The quality & price can't be rivalled & I'll definately be back & I strongly recommend you give it a whirl too
Kristina Pecuchova
Visit totally ruined by the owner asking us to leave after we finished our breakfast. He said they are extremely busy and if we aren't ordering anymore we should allow others to sit down. I would totally understand if the caffe was busy, and I believe I own enough common sense to let others take my seat when I see them looking for space. However, the place was half empty. I felt offended and humiliated in front of my mum, never again.I appreciate businesses struggle with high bills etc. but you simply don't do that, you don't ask your clients to leave. It never happened to me in any other establishments, even when me and my friends chatted for much longer around empty table than we were probably supposed to.Well, message to other customers, make sure you pack up and go as soon as you done.And one more thing, upstairs could do with little heating, cold and humid.Sorry, I really dont like to leave negative reviews but can't help myself here.
Debshove
I had coffee today with a friend and as always the service was so friendly. Before Christmas I had the tastiest minestrone soup. Just returned from Tuscany and this cafe reminds me of the cafes there. Thank you for the great service. x
Molly Bailes
Love this place always top quality food and friendly people ?? highly recommend chicken and peppers panini
All I had was a take away toastie but it was a good toastie and seriously well priced. The staff were charming an if I stayed to eat in a toastie and Prosecco would have been a lovely option. Actually this is the best eatery in George Street Hove, or should I say the only eatery I would consider in this part of Hove. The more exciting sand diverse offerings are more on the road to Brighton
302jackim
I visited today with my two children, who are 5 and 7, and my parents. We’ve visited before and have always sat upstairs near the toddler area, as my youngest is autistic, so it is a lot quieter up there, away from all the coffee/smoothie machines etc. The female owner was happy for us to sit upstairs, as long as we had a minimum spend of £9. When we got upstairs, there was nobody else up there. After about 3 minutes or so, the male owner came upstairs and instead of explaining in a friendly manner, he proceeded to tell us how my children were too old to be up in that area. (This is the same man who has served us upstairs in the past and has never had an issue before today.) I explained that I was happy to keep my children away from the toddler area, but that we sit upstairs due to it being quieter. I explained that my Daughter has sensory issues, but he quite clearly didn’t seem to care about this, and proceeded to tell us that we needed to sit downstairs. His was very abrupt, and quite frankly looked at us like we were being a nuisance, when we were nothing but polite in return. After he rolled his eyes and walked off, we decided that we did not want to stay somewhere that we felt unwelcome, so we left. As we left and headed downstairs, we realised the male owner was trying to move us from upstairs, to seat some other people upstairs. These people had children around the same age as my children, so it didn’t really make any sense to me, unless he knew them? There would have been enough room for all of us up there, but for some reason, it seemed to be an issue. As we walked out, I made a point of saying to these people that the man was very rude to us, and one of the ladies waiting to be seated upstairs was very apologetic, even though it was not her fault. We certainly will not be visiting again after this experience.
David Greenfield
I've just had some Chocolate Tart & it's been quite Delicious. The Café & it's Staff are amazing.
Arvin Dev
I had some time and walked past about 6 cafes to find one that I wanted to eat at. This place seemed charming had outdoor seating and was reasonably priced. I ordered a full English breakie with tea and it came.oit pretty fast. The service was good and there was lots of cake and treats. There is an upstairs for kids and inside seating area. This is a good place to have food and coffe with friends a partner or just by yourself.
Julia Fodor
O bought an ice cream. It was so soft that half fell and most of the rest melted on my bag and trousers. I tried to gotothe bathroom to wash it off, but waited 10 minutes and the user was still there. I wanted to have a word with the owner, but the young girl said he's upstairs. I was the only one upstairs, I suspect the owner was occupying the bathroom. I went back later totalk to him, he said he can't do anything, it's hot. I hope the other fridges and freezers work, but I wouldn't risk it.
The food and coffee is good but the soft play room (which you have to spend a minimum of £9 to use), is full of mould. Not ideal for anyone to be sitting up there! I could even see my breath in there due to the condensation and there is mould all over the ceiling. The play area is a good idea but not very well stocked anymore or clean. My suggestion to the owner is to clean the drawers and toys, maybe a restock to the toys and make it safe for people to be up there. No children should be breathing in mould.
We planned to use the top floor as three adults and one child. Since a friend of ours was going to be a little late, we planned to place the order when he arrived. In the meantime, I would have to go out for 5 minutes urgently. I understood the sensitivity of the owner from the attitude of the business owner and tried to order for the top floor before leaving. Since my English is not very good, I could not explain the situation well enough. Seeing his nervous and impatient demeanor, I offered to pay £10 in advance and place the order in 5-10 minutes. He accepted this. After about 4-5 minutes, I was at the cafe again, but the treatment I was exposed to was not kind at all. My friends and my son and I were waited in front of the buffet for several minutes to order. When we said we wanted to order, we were told to wait a bit. However, the orders of the customers who came after us were taken. In fact, the owner of the business went to the lady who could not approach the buffet because she was waiting behind us, and politely directed her to a table and said that she would take care of her order. So he prevented her from waiting. Then, pretending we didn't exist, he continued to arrange the counter. It is very clear that they have a sensitivity about the use of the top floor, I can understand this, but I think that all sensitivities can be kindly explained to the other party.
The nicest sweetest peopleAlways happy to see youThe food is amazing and always freshI find a lot of companies in Brighton could learn a lot from these people in customer relations skillsextremely professional and extremely courteous
second time my wife"greta" and I have used this cafe.. the ladies were replaced by a totally uninterested man who couldn't care less about customers.. coffee has been left too long and bitter. no food advertised on board outside was in supply. left coffee on table and walked. I recommend you spend your money elsewhere.
Why go to a chain coffee shop when you can visit a genuine Italian-owned independent coffee shop. The coffee, food and service are all first class.
ABSOLUTE POOR SERVICE!!! Workers are so unprofessional, no smiles on their faces at all! Play area was unsanitary, and not cleaned properly. I do not recommend!!!
I come here quite regularly & my friend comes even more .We do usually have the same thing which is the melanzane alla parmigiana & it is divine .Have tried to replicate this dish at home but my efforts don't even come close .I did once have a bacon sandwich & have had a panini -all were delicious .Have also glanced at other diners food & it looks equally good & their clean plates speak for themselves .The quality & price can't be rivalled & I'll definately be back & I strongly recommend you give it a whirl too
Visit totally ruined by the owner asking us to leave after we finished our breakfast. He said they are extremely busy and if we aren't ordering anymore we should allow others to sit down. I would totally understand if the caffe was busy, and I believe I own enough common sense to let others take my seat when I see them looking for space. However, the place was half empty. I felt offended and humiliated in front of my mum, never again.I appreciate businesses struggle with high bills etc. but you simply don't do that, you don't ask your clients to leave. It never happened to me in any other establishments, even when me and my friends chatted for much longer around empty table than we were probably supposed to.Well, message to other customers, make sure you pack up and go as soon as you done.And one more thing, upstairs could do with little heating, cold and humid.Sorry, I really dont like to leave negative reviews but can't help myself here.
I had coffee today with a friend and as always the service was so friendly. Before Christmas I had the tastiest minestrone soup. Just returned from Tuscany and this cafe reminds me of the cafes there. Thank you for the great service. x
Love this place always top quality food and friendly people ?? highly recommend chicken and peppers panini
Restaurantji Recommends
All I had was a take away toastie but it was a good toastie and seriously well priced. The staff were charming an if I stayed to eat in a toastie and Prosecco would have been a lovely option. Actually this is the best eatery in George Street Hove, or should I say the only eatery I would consider in this part of Hove. The more exciting sand diverse offerings are more on the road to Brighton
I visited today with my two children, who are 5 and 7, and my parents. We’ve visited before and have always sat upstairs near the toddler area, as my youngest is autistic, so it is a lot quieter up there, away from all the coffee/smoothie machines etc. The female owner was happy for us to sit upstairs, as long as we had a minimum spend of £9. When we got upstairs, there was nobody else up there. After about 3 minutes or so, the male owner came upstairs and instead of explaining in a friendly manner, he proceeded to tell us how my children were too old to be up in that area. (This is the same man who has served us upstairs in the past and has never had an issue before today.) I explained that I was happy to keep my children away from the toddler area, but that we sit upstairs due to it being quieter. I explained that my Daughter has sensory issues, but he quite clearly didn’t seem to care about this, and proceeded to tell us that we needed to sit downstairs. His was very abrupt, and quite frankly looked at us like we were being a nuisance, when we were nothing but polite in return. After he rolled his eyes and walked off, we decided that we did not want to stay somewhere that we felt unwelcome, so we left. As we left and headed downstairs, we realised the male owner was trying to move us from upstairs, to seat some other people upstairs. These people had children around the same age as my children, so it didn’t really make any sense to me, unless he knew them? There would have been enough room for all of us up there, but for some reason, it seemed to be an issue. As we walked out, I made a point of saying to these people that the man was very rude to us, and one of the ladies waiting to be seated upstairs was very apologetic, even though it was not her fault. We certainly will not be visiting again after this experience.
I've just had some Chocolate Tart & it's been quite Delicious. The Café & it's Staff are amazing.
I had some time and walked past about 6 cafes to find one that I wanted to eat at. This place seemed charming had outdoor seating and was reasonably priced. I ordered a full English breakie with tea and it came.oit pretty fast. The service was good and there was lots of cake and treats. There is an upstairs for kids and inside seating area. This is a good place to have food and coffe with friends a partner or just by yourself.
O bought an ice cream. It was so soft that half fell and most of the rest melted on my bag and trousers. I tried to gotothe bathroom to wash it off, but waited 10 minutes and the user was still there. I wanted to have a word with the owner, but the young girl said he's upstairs. I was the only one upstairs, I suspect the owner was occupying the bathroom. I went back later totalk to him, he said he can't do anything, it's hot. I hope the other fridges and freezers work, but I wouldn't risk it.