Went here over Christmas with my wife and it was shocking. The food, the presentation, the service. And to top it off, the bill came to £50. Daylight robbery, considering the overall quality. Even the tables either side of us were complaining. Would not recommend.
Vanessa Pethybridge
The service was really slow, we had to leave before
Andrew Munday
A birthday tradition slightly soured....firstly our pizzas were good. My adult kids wanted to recreate a tradition of there younger years when we were regulars at various Pizza Express restaurants. Our waiter was very polite but the service was slow and inconsistent on a relatively quiet evening. Our wine glasses were water marked and the tables and chairs felt a bit 'tacky'. The mens toilets were probably the worst I have ever seen in a restaurant...the 2 urinals were very close to overflowing and the bins were bursting at there seams.. the sinks and floor were very grubby. Also when the manageress was asked a general question...her response was ..' well it's Christmas love !!!'. On a positive note my grandson enjoyed his evening but he is only 5 weeks old.
Kate Latter
Dirty toilets slow service. Left before the main
Nick J
As always Pizza Express is a safe choice and you know what to expect (awesome pizza). This visit seemed to take quite a long time as we were there nearly 2 hours over lunch and while I appreciate we were a large party of 8, I'm still not sure why it took so long considering it wasn't very busy? Otherwise all good :)
Karen J
We arrived at 12 noon to an empty restaurant for a family lunch. It took 30 mins to get drinks and an hour to receive 4 starters. The dough balls were sent back as they were burnt. When it came to main courses one of our party were told 30 mins after ordering his choice wasn’t available. After a further 45 minutes pizzas arrived but one order had been forgotten. So they cooked a further pizza that arrived with raw green peppers. The front of house and cooking staff were all clearly very young and inexperienced and way out of their depth. Just an appalling experience.
Man帅
The best pizza I have ever had, it was so delicious. Chef was very kind,he asked me to change some ingredients as they run out, but didn't affect the quality of pizza. Very impressed!
Rach P
Really friendly staff. Male manager was brilliant with a little nephew and his 4th birthday Spider-Man cakeReally good food I would highly
John B
Thanks to the team, making a special item for my daughter, that is not on the current menu. Plz Pizza Express, put Carbonara back on the menu!! ?
Feardorcha MacCathmhaoil
I really looked forward to Sunday lunchtime pizza here. It was woefully understaffed, I just wanted a pizza and a beer. The waiting staff were overworked but I got seated and placed my order. The beer glass was filthy so I thought I’d use one of the water glasses instead but they were just as dirty. Service was non existent only because of understaffing.Massively underwhelmed
We have given this place so many chances. The service is always sooooo slow. Nice enough people generally, but not switched on. The food tonight was completely less than average. I have never had such a poor Mellanzane for £15, hard aubergine and the sauce well… not good.
Chris Daniel
If you had pizza express before then, they are all similar but still had nice experience.
Chris Krzych
Terrible service. Been waiting over 10 min to place an order - 2 tables in whole place so not busy. After waving my hands to grab attention from happy chatting youngsters I've been told 10 min ready to collect. After 10 min I was waiting 10 min to ANY ONE to turn up to counter ( still 2 tables - not busy) just to be told another 10 min. Waiting 40min in nearly empty restaurant for ONE pizza, It's a bit much.
Jodie Keating
Visited on bank holiday Monday. Fairly empty. Young fella served us and was super friendly and professional probably the highlight of the experience. It’s a shame the kitchen sent him out with no idea what they had or not. Waited 10 minutes to be told they had no eggs…waited another 10 mins to be told there was no potatoes and ended up leaving. Not much of a Niçoise salad…more leaves and Tuna… Needless to say we left…
Alicia A
We came to lewes over the weekend to the annual raft race. Went pizza express atmosphere was amazing staff really friendly and welcoming. Service was 5*
Went here over Christmas with my wife and it was shocking. The food, the presentation, the service. And to top it off, the bill came to £50. Daylight robbery, considering the overall quality. Even the tables either side of us were complaining. Would not recommend.
The service was really slow, we had to leave before
A birthday tradition slightly soured....firstly our pizzas were good. My adult kids wanted to recreate a tradition of there younger years when we were regulars at various Pizza Express restaurants. Our waiter was very polite but the service was slow and inconsistent on a relatively quiet evening. Our wine glasses were water marked and the tables and chairs felt a bit 'tacky'. The mens toilets were probably the worst I have ever seen in a restaurant...the 2 urinals were very close to overflowing and the bins were bursting at there seams.. the sinks and floor were very grubby. Also when the manageress was asked a general question...her response was ..' well it's Christmas love !!!'. On a positive note my grandson enjoyed his evening but he is only 5 weeks old.
Dirty toilets slow service. Left before the main
As always Pizza Express is a safe choice and you know what to expect (awesome pizza). This visit seemed to take quite a long time as we were there nearly 2 hours over lunch and while I appreciate we were a large party of 8, I'm still not sure why it took so long considering it wasn't very busy? Otherwise all good :)
We arrived at 12 noon to an empty restaurant for a family lunch. It took 30 mins to get drinks and an hour to receive 4 starters. The dough balls were sent back as they were burnt. When it came to main courses one of our party were told 30 mins after ordering his choice wasn’t available. After a further 45 minutes pizzas arrived but one order had been forgotten. So they cooked a further pizza that arrived with raw green peppers. The front of house and cooking staff were all clearly very young and inexperienced and way out of their depth. Just an appalling experience.
The best pizza I have ever had, it was so delicious. Chef was very kind,he asked me to change some ingredients as they run out, but didn't affect the quality of pizza. Very impressed!
Really friendly staff. Male manager was brilliant with a little nephew and his 4th birthday Spider-Man cakeReally good food I would highly
Thanks to the team, making a special item for my daughter, that is not on the current menu. Plz Pizza Express, put Carbonara back on the menu!! ?
I really looked forward to Sunday lunchtime pizza here. It was woefully understaffed, I just wanted a pizza and a beer. The waiting staff were overworked but I got seated and placed my order. The beer glass was filthy so I thought I’d use one of the water glasses instead but they were just as dirty. Service was non existent only because of understaffing.Massively underwhelmed
Restaurantji Recommends
We have given this place so many chances. The service is always sooooo slow. Nice enough people generally, but not switched on. The food tonight was completely less than average. I have never had such a poor Mellanzane for £15, hard aubergine and the sauce well… not good.
If you had pizza express before then, they are all similar but still had nice experience.
Terrible service. Been waiting over 10 min to place an order - 2 tables in whole place so not busy. After waving my hands to grab attention from happy chatting youngsters I've been told 10 min ready to collect. After 10 min I was waiting 10 min to ANY ONE to turn up to counter ( still 2 tables - not busy) just to be told another 10 min. Waiting 40min in nearly empty restaurant for ONE pizza, It's a bit much.
Visited on bank holiday Monday. Fairly empty. Young fella served us and was super friendly and professional probably the highlight of the experience. It’s a shame the kitchen sent him out with no idea what they had or not. Waited 10 minutes to be told they had no eggs…waited another 10 mins to be told there was no potatoes and ended up leaving. Not much of a Niçoise salad…more leaves and Tuna… Needless to say we left…
We came to lewes over the weekend to the annual raft race. Went pizza express atmosphere was amazing staff really friendly and welcoming. Service was 5*