Good size to chill out in. A couple of sofas and some comfortable seats. Service is always swift and the staff are polite when we visit here. Tasty bacon rolls and cakes as usual from Costa.
howard atkinson
Wrong items were sent but was corrected. Very noisy place, can't really relax there.
Trevor Chapman
Lovely
zahir khan
Top Costa in south
princess krystina of Krystonia
Great local coffee shop!
tracey silsby
Had a morning visit to my fav and the shop was heaving extra busy , the young lady in charge Jess was doing her best to get everybody served as quickly as possible , unfortunately there were a few customers who were not happy with having to wait and were quite rude . The staff were all doing their best to deal with everybody , I waited for 5 minutes and received my drink as usual always worth the wait. Some customers should be ashamed of how they treat and talk to staff they were doing their best .
tracey silsby
Costa was so busy today and Jess
The young lady in charge was doing her best to serve everyone as
Quickly as she could , unfortunatley there were some very rude customers that were so impatient , the staff were doing their best, I hope the rude customers are ashamed of them selves we waited our turn and the service was Excellent as always
bennydinesout
My wife and I tend to visit Costa outlets as the coffee is generally decent and the outlet at Peacehaven was no exception. We were there on a bitterly cold afternoon and it was great to go into the warm environment of this nicely laid out Costa. A young chap, named Chris, took our order and was exceptionally helpful finding a snack my wife could eat. She has an uncommon food allergy and it is often hard to find something suitable, especially where the staff is either unknowledgeable, unhelpful or both. Chris (the person shown in the Santa hat in the photo) is one of those rare individuals who goes out of their way to assist and make customers feel welcome. I hope Costa will value such a good employee.
Jack L
Came in the other day, staff were lovely. Blonde lady and guy. 10/10 customer service. Which I have been finding is extremely lacking these days. Very refreshing when customer service is taken seriously being so rare.
Anomita Karim
I ordered from this branch food and a drink. They delievered the drink but no food, just a note saying to request a refund because they didnt have the food on stock. They could have took it off the website or alerted me so i could place down an alternative. No refund which is disappointing. I am diabetic and had to order again from somewhere else. Want my money back.
Enjoyed a late latte, staff very friendly and happy despite some very difficult customers who think nothingof complaining about nothing, always enjoy coming here ?
Dan Palmer
Ordered a few bits for brunch, completely forgot half the order ?
Stephen gravenor
Ordered a delivery through Deliveroo over 40 minutes before they cancel the order. When I spoke to the shop the woman lied to me and told me the machine was broken and then said I was going to come in to order, that’s ok just my problem but I’m just not doing any deliveries in one breath she lies next is she magically works if u go in absolutely appalling and she hung on me !!! So rudeHeading to a different coffee shop!!!
Joe Lem
Friendly and welcoming staff. The coffee quality has taken a dive since ownership under coca-cola.
Jodie (Tinytot)
My partner and I stopped here on our way back home. The Customer Service was outstanding, I have allergies and they went above and beyond to cater to my needs, being Lactose Intolerant and allergic to dairy it’s hard to be able to eat and drink outside of home. The staff in this particular Costa made me feel at ease, by making sure that every item that my soya latte touched was handled by one person only, the temperature gage was wiped clean with a antibacterial wipe and the tray, coffee jug, glass and spoon all through the dishwasher separate from everything else. The table we sat at was wiped clean and my drink came out separate to my partners to make sure there was no cross contamination. All the staff was friendly and considerate but the 2 ladies called Claire and Daisy were amazing and I will definitely be visiting again. I highly recommend you check it out!
Good size to chill out in. A couple of sofas and some comfortable seats. Service is always swift and the staff are polite when we visit here. Tasty bacon rolls and cakes as usual from Costa.
Wrong items were sent but was corrected. Very noisy place, can't really relax there.
Lovely
Top Costa in south
Great local coffee shop!
Had a morning visit to my fav and the shop was heaving extra busy , the young lady in charge Jess was doing her best to get everybody served as quickly as possible , unfortunately there were a few customers who were not happy with having to wait and were quite rude . The staff were all doing their best to deal with everybody , I waited for 5 minutes and received my drink as usual always worth the wait. Some customers should be ashamed of how they treat and talk to staff they were doing their best .
Costa was so busy today and Jess The young lady in charge was doing her best to serve everyone as Quickly as she could , unfortunatley there were some very rude customers that were so impatient , the staff were doing their best, I hope the rude customers are ashamed of them selves we waited our turn and the service was Excellent as always
My wife and I tend to visit Costa outlets as the coffee is generally decent and the outlet at Peacehaven was no exception. We were there on a bitterly cold afternoon and it was great to go into the warm environment of this nicely laid out Costa. A young chap, named Chris, took our order and was exceptionally helpful finding a snack my wife could eat. She has an uncommon food allergy and it is often hard to find something suitable, especially where the staff is either unknowledgeable, unhelpful or both. Chris (the person shown in the Santa hat in the photo) is one of those rare individuals who goes out of their way to assist and make customers feel welcome. I hope Costa will value such a good employee.
Came in the other day, staff were lovely. Blonde lady and guy. 10/10 customer service. Which I have been finding is extremely lacking these days. Very refreshing when customer service is taken seriously being so rare.
I ordered from this branch food and a drink. They delievered the drink but no food, just a note saying to request a refund because they didnt have the food on stock. They could have took it off the website or alerted me so i could place down an alternative. No refund which is disappointing. I am diabetic and had to order again from somewhere else. Want my money back.
Restaurantji Recommends
Enjoyed a late latte, staff very friendly and happy despite some very difficult customers who think nothingof complaining about nothing, always enjoy coming here ?
Ordered a few bits for brunch, completely forgot half the order ?
Ordered a delivery through Deliveroo over 40 minutes before they cancel the order. When I spoke to the shop the woman lied to me and told me the machine was broken and then said I was going to come in to order, that’s ok just my problem but I’m just not doing any deliveries in one breath she lies next is she magically works if u go in absolutely appalling and she hung on me !!! So rudeHeading to a different coffee shop!!!
Friendly and welcoming staff. The coffee quality has taken a dive since ownership under coca-cola.
My partner and I stopped here on our way back home. The Customer Service was outstanding, I have allergies and they went above and beyond to cater to my needs, being Lactose Intolerant and allergic to dairy it’s hard to be able to eat and drink outside of home. The staff in this particular Costa made me feel at ease, by making sure that every item that my soya latte touched was handled by one person only, the temperature gage was wiped clean with a antibacterial wipe and the tray, coffee jug, glass and spoon all through the dishwasher separate from everything else. The table we sat at was wiped clean and my drink came out separate to my partners to make sure there was no cross contamination. All the staff was friendly and considerate but the 2 ladies called Claire and Daisy were amazing and I will definitely be visiting again. I highly recommend you check it out!