Fantastic meal at a fantastic restaurant. The service was attentive and nothing was any trouble. The food was great, as always- try the Thai fish cakes which are fabulous. Always made to feel welcome, as if we are family by the staff. An authentic Thai experience, which I would recommend to anyone.
Josh H
The owner of this restaurant is shockingly rude. If rudeness was a mountain she would be called Everest. I was there for my birthday and she had a scowl on her face the whole time. She visually showed her contempt for myself and the table the whole time we were there. She looked angry to serve us, tutted, obnoxiously scowled at my friend when she asked questions about the menu, and even told me that she found my accent irritating! It would have been comedic if I hadn't been paying for the 'pleasure'. Seriously this woman has serious anger issues and needs customer service training, ASAP. The place is small, dirty, has no atmosphere. Go if you fancy paying to be insulted. Worst thai restaurant I've ever been to!
IC 338
Food was so good we basically licked the plates clean
Josh Hawthorne
The woman who runs this place is the RUDEST most UNFRIENDLY person you could ever meet. I went for my birthday and I couldn't believe how horrible she was! She was openly racist and said my Irish accent was 'too loud' and 'it was annoying her' The extent of her rudeness was so ridiculous it was almost amusing. I will NEVER put money into this establishment again. A terrible experience. She needs to do a customer service course! AWFUL PLACE
J W
It’s true. This woman is rude. Rude rude. Did I mension she is rude? She made us feel uncomfortable whole time we were there, sighing, huffing, wincing, dirty looks but smiling at other people, adjusting chair behind us, even sniggering. Yes my friend talks loudly, he could have had a learning difficulty for all she knows. Actually it was his birthday and we were just having fun. Resturant is like a wake. Quiet. No music. Void of atmosphere. Pretty plates and reasonable food but I wouldn’t spend my hard earn cash on going back there. Honestly it is shocking
Amatterofopinion
Low-quality frozen food, made with cheap ingredients. Just horrible imho. I would give it zero stars if I could!
J W
It’s true. Other reviewed have said it, also see other platforms. This. woman. is. rude. So rude. Did I mension she is rude? She made us feel uncomfortable whole time we were there, sighing, huffing, wincing, dirty looks but smiling at other people, adjusting chair behind us, even sniggering. Yes my friend talks loudly, he could have had a learning difficulty for all she knows. Actually it was his birthday and we were just having fun. Resturant is like a wake. Quiet. No music. Void of atmosphere. Pretty plates and reasonable food but I wouldn’t spend my hard earn cash on going back there. Honestly it is shocking
Georgina Carley
I met my friend here before going to see a play in Rottingdean. As we were limited on time we asked to have our starter and main served at the same time only to be laughed at by our waitress who I am guessing was the owner. I asked her what was so funny and she laughed even harder. This seems to be a common theme after reading other reviews. She then started shouting at a customer down the phone so the entire restaurant could hear her which added to the already toxic atmosphere. It didn't stop there however and when we asked for the bill she did the hand gesture of shoo! I'm busy! Perhaps she needs a wake up call about how eating out now is a real treat for a lot of people who work hard to make a living. I for one won't be spending my hard earned money here again .As for leaving a tip, now that was something to laugh about.
T5558GAdavidf
Lovely little Thai restaurant. Excellent menu and food doesn't disappoint. The service is great and the lady with the tea trolley is amazing!
Sven Jaworski
I have been ordering food from Ros Thai on 4 different occasions. The food was always good until our last order. That night after our food I had sever vomiting and a fever for 2 days. I believe I got food poisoning. Friends who had the same dishes as I also came down with similar symptoms.
INTIMIDATING CUSTOMER SERVICE1) Food – comparing to other Thai places in Brighton, way below, usually delicious, unique Thai flavours.2) Customer service – that is a huge red card. I can`t express how intimidating it was, to see that woman starring at us every so often. On top of that, I slightly changed my side of table cutlery/napkins location and believe or not, when she came, she literally without any hesitation, just put everything back as it was prepared by her!3) Interior – the only good part of this place I guess. Clean, very cosy, relaxing and taking you for a little while to Thailand.4) Price – reasonably priced menu, but for the meals quality we have received, that was really the maximum they can expect someone to pay. Rather takeaway standards than a sit-in restaurant.
Queen Sheba
Lovely food - best Thai food we have had in a long time. Especially the fried cod and coconut rice. Banana fritters were the best ever!
Kerry Foster
Lovely restaurant and takeaway. Friendly staff. Food in my experience is excellent. The best coconut rice ever. Nice area - fairly easy parking. Can get very busy so ALWAYS book.
Samuel Walton
Love this place. Great food. We’re always greeted by Niran [spelling?] who is the loveliest lady. Sometimes is open when google maps suggests it is closed so would recommend calling just in case.
nick skelton
x3 small tubs for delivery , pad Tai, rice and curry , no lemon lime or coriander very stodgy poor excuse for fresh fragrant Thai dishes for £37 :-( will not be using again .!!
Fantastic meal at a fantastic restaurant. The service was attentive and nothing was any trouble. The food was great, as always- try the Thai fish cakes which are fabulous. Always made to feel welcome, as if we are family by the staff. An authentic Thai experience, which I would recommend to anyone.
The owner of this restaurant is shockingly rude. If rudeness was a mountain she would be called Everest. I was there for my birthday and she had a scowl on her face the whole time. She visually showed her contempt for myself and the table the whole time we were there. She looked angry to serve us, tutted, obnoxiously scowled at my friend when she asked questions about the menu, and even told me that she found my accent irritating! It would have been comedic if I hadn't been paying for the 'pleasure'. Seriously this woman has serious anger issues and needs customer service training, ASAP. The place is small, dirty, has no atmosphere. Go if you fancy paying to be insulted. Worst thai restaurant I've ever been to!
Food was so good we basically licked the plates clean
The woman who runs this place is the RUDEST most UNFRIENDLY person you could ever meet. I went for my birthday and I couldn't believe how horrible she was! She was openly racist and said my Irish accent was 'too loud' and 'it was annoying her' The extent of her rudeness was so ridiculous it was almost amusing. I will NEVER put money into this establishment again. A terrible experience. She needs to do a customer service course! AWFUL PLACE
It’s true. This woman is rude. Rude rude. Did I mension she is rude? She made us feel uncomfortable whole time we were there, sighing, huffing, wincing, dirty looks but smiling at other people, adjusting chair behind us, even sniggering. Yes my friend talks loudly, he could have had a learning difficulty for all she knows. Actually it was his birthday and we were just having fun. Resturant is like a wake. Quiet. No music. Void of atmosphere. Pretty plates and reasonable food but I wouldn’t spend my hard earn cash on going back there. Honestly it is shocking
Low-quality frozen food, made with cheap ingredients. Just horrible imho. I would give it zero stars if I could!
It’s true. Other reviewed have said it, also see other platforms. This. woman. is. rude. So rude. Did I mension she is rude? She made us feel uncomfortable whole time we were there, sighing, huffing, wincing, dirty looks but smiling at other people, adjusting chair behind us, even sniggering. Yes my friend talks loudly, he could have had a learning difficulty for all she knows. Actually it was his birthday and we were just having fun. Resturant is like a wake. Quiet. No music. Void of atmosphere. Pretty plates and reasonable food but I wouldn’t spend my hard earn cash on going back there. Honestly it is shocking
I met my friend here before going to see a play in Rottingdean. As we were limited on time we asked to have our starter and main served at the same time only to be laughed at by our waitress who I am guessing was the owner. I asked her what was so funny and she laughed even harder. This seems to be a common theme after reading other reviews. She then started shouting at a customer down the phone so the entire restaurant could hear her which added to the already toxic atmosphere. It didn't stop there however and when we asked for the bill she did the hand gesture of shoo! I'm busy! Perhaps she needs a wake up call about how eating out now is a real treat for a lot of people who work hard to make a living. I for one won't be spending my hard earned money here again .As for leaving a tip, now that was something to laugh about.
Lovely little Thai restaurant. Excellent menu and food doesn't disappoint. The service is great and the lady with the tea trolley is amazing!
I have been ordering food from Ros Thai on 4 different occasions. The food was always good until our last order. That night after our food I had sever vomiting and a fever for 2 days. I believe I got food poisoning. Friends who had the same dishes as I also came down with similar symptoms.
Restaurantji Recommends
INTIMIDATING CUSTOMER SERVICE1) Food – comparing to other Thai places in Brighton, way below, usually delicious, unique Thai flavours.2) Customer service – that is a huge red card. I can`t express how intimidating it was, to see that woman starring at us every so often. On top of that, I slightly changed my side of table cutlery/napkins location and believe or not, when she came, she literally without any hesitation, just put everything back as it was prepared by her!3) Interior – the only good part of this place I guess. Clean, very cosy, relaxing and taking you for a little while to Thailand.4) Price – reasonably priced menu, but for the meals quality we have received, that was really the maximum they can expect someone to pay. Rather takeaway standards than a sit-in restaurant.
Lovely food - best Thai food we have had in a long time. Especially the fried cod and coconut rice. Banana fritters were the best ever!
Lovely restaurant and takeaway. Friendly staff. Food in my experience is excellent. The best coconut rice ever. Nice area - fairly easy parking. Can get very busy so ALWAYS book.
Love this place. Great food. We’re always greeted by Niran [spelling?] who is the loveliest lady. Sometimes is open when google maps suggests it is closed so would recommend calling just in case.
x3 small tubs for delivery , pad Tai, rice and curry , no lemon lime or coriander very stodgy poor excuse for fresh fragrant Thai dishes for £37 :-( will not be using again .!!