Was in the area on business and had skipped breakfast for an early start. Fancied something around 10.30 and popped in. Used the loo before ordering. It was filthy- simply disgusting and not what you’d expect so early in the day and especially not in a food outlet. I went out to order- and the assistant whose appearance was not great referred to me as “mate”, I requested him not to- which he looked taken aback about. I ordered a sausage McMuffin and asked to speak with the duty manager as I was going to inform him about the state of the loo. He appeared looking pretty disinterested generally in what almost passed for a white shirt. I explained my observation and he muttered something about getting it sorted. The first server was in the kitchen warming his hands under the food warming lamps as was a female colleague. Clearly they had all been discussing me judging by the curious and furtive glances towards me. Another server came out and asked me if I was ready to order and again I was addressed as “mate”. Again I requested not to be called “mate”. I explained that I thought I had already ordered- he wandered off and I stood for a few more minutes. The manager in the off white shirt returned to the till followed by a colleague (team trainer on his badge) who, whilst talking to the manager began picking spots on his face. They returned to the kitchen where server 1 and the female staff member were still holding their hands under the heat lamps- above food! At this point I cut my losses and left. I hadn’t been in a McDonalds for a long time, and I doubt I will be soon if this is the standard.
Eddie “Ed” R
Every week when we collect orders there is always at least one item missing. Either whole items missing or an egg or a sausage, always something and someone goes without. Decided today to get delivered. Order turn up 1 hour after placed order. Missing 3 items. Ring Mcdonald's, manager care free not there issue have to ring uber. Not there issue? Uber packed it? Your staff didn't pick the order right not uber..... Well 2024 be healthier as that's the last straw....
Redmond Ellerton
We all know why we're going to mcdonalds and what to expect. And it's was as expected. Super quick and good customer service and the breakfast was just what was needed ? can't fault it.
Anastasiia Vysotska
Dear management, pay attention to the work of your staff, you always have a lot of people in your kitchen, but with 3 orders on the screen, I waited 13 minutes for my order! Which included two burgers, 2 fries and water! And this is not the first time, it happens all the time! And today I couldn’t stand it anymore, when I arrived home I discovered that they had given me half a pack of potatoes! I'm sorry, of course, but it's my money! Either you don’t put cheese on the burger, or you don’t put sauce on it, and there are many such moments! Please pay attention to this
Nigel Hobden
It's not often I visit tbh, but I can't say anything negative, albeit shake machine is often down as per most locations, but for the occasional comfort food, it's done what it says on the tin.
jemma baldwin
We had to wait 40 mins for our happy meals. We ordered seven. Once we finally received them and I did complain the manager offered us sauces and then went and his away again. We then left with our order to find two of the happy meals had the incorrect food, there were no toys and the chips we couldn't work out if they were raw or cold. Awful service
James B
Only ordered some simple food... waited about 15 minutes and saw other orders come out before mine. Maybe it was just a bad day for the team?
Louise W
Me and my partner went to get some dinner we ordered 2 chicken mayos a double cheeseburger 1 small fries 1 apple pie 3 milkshakes and a hot chocolate well I am absolutely baffled as to who you employee the chicken mayor wernt even wrapped properly ten ton of lettuce the fries were cold the apple pie was cold the presentation of the food was outrageous will not be returning!!!!!
Stewart Howe
Rather slow service! Food could be hotter.
Martin Farrant
Absolutely rubbish!!! Been to the drive through 3 times now and they have never got my order correct and even when you realise you have the wrong order and go into ask for the right one they treat you like as if it's your fault and why are you complaining. So I would NOT recommend this restaurant of you can call it that at all the service is atrocious.
Said they closed at 10 pm and refused to services even thou we got there at 9:30 , still service drive through even as they turned us
pin point
I use mcds more than I should and honestly a lot are going downhill at the moment (I travel the full UK regularly) however this one was genuinely good, the coke was fizzy, cold and ice. The burgers were hot, actually in one piece and the fries were fresh and salty !!! They didn't try and charge me for sauce either, guy at the till was helpful and friendly solid 9/10.
Mr H
McDonald's never disappoints, and my recent visit was no exception! The moment I walked in, I was greeted with a warm smile from the friendly staff, creating a welcoming atmosphere.The menu offered a wide variety of options to choose from, catering to various tastes and preferences. Whether I was in the mood for a classic Big Mac or wanted to try one of their new specialty items, I knew I was in for a treat.The service was efficient and quick, which was perfect for a busy day when I needed a quick bite to eat. Despite the bustling environment, the staff managed to keep everything running smoothly.What impressed me the most was the cleanliness and hygiene maintained throughout the restaurant. The dining area was spotless, and the tables were promptly cleared, ensuring a pleasant dining experience.McDonald's commitment to quality was evident in the delicious food they served. The fries were perfectly golden and crispy, and the burgers were freshly prepared, bursting with flavor.Whether it's for a quick meal or a snack, McDonald's remains a reliable go-to option. The consistent quality, friendly service, and diverse menu make it a favorite for many, including myself. I'll definitely be returning for more satisfying meals in the future!
G J
Typical Burger joint and usual range of food.However the staff at this particular site were friendly and welcoming. The chap covering the tables and tidying up was particularly cheerful and polite. That makes a big difference to customers
Nick Newman-Smith
Just gone to get breakfast. Went thru the drive thru, but asked to park up again. This happens far too often! It's not even busy!! Useless.
Was in the area on business and had skipped breakfast for an early start. Fancied something around 10.30 and popped in. Used the loo before ordering. It was filthy- simply disgusting and not what you’d expect so early in the day and especially not in a food outlet. I went out to order- and the assistant whose appearance was not great referred to me as “mate”, I requested him not to- which he looked taken aback about. I ordered a sausage McMuffin and asked to speak with the duty manager as I was going to inform him about the state of the loo. He appeared looking pretty disinterested generally in what almost passed for a white shirt. I explained my observation and he muttered something about getting it sorted. The first server was in the kitchen warming his hands under the food warming lamps as was a female colleague. Clearly they had all been discussing me judging by the curious and furtive glances towards me. Another server came out and asked me if I was ready to order and again I was addressed as “mate”. Again I requested not to be called “mate”. I explained that I thought I had already ordered- he wandered off and I stood for a few more minutes. The manager in the off white shirt returned to the till followed by a colleague (team trainer on his badge) who, whilst talking to the manager began picking spots on his face. They returned to the kitchen where server 1 and the female staff member were still holding their hands under the heat lamps- above food! At this point I cut my losses and left. I hadn’t been in a McDonalds for a long time, and I doubt I will be soon if this is the standard.
Every week when we collect orders there is always at least one item missing. Either whole items missing or an egg or a sausage, always something and someone goes without. Decided today to get delivered. Order turn up 1 hour after placed order. Missing 3 items. Ring Mcdonald's, manager care free not there issue have to ring uber. Not there issue? Uber packed it? Your staff didn't pick the order right not uber..... Well 2024 be healthier as that's the last straw....
We all know why we're going to mcdonalds and what to expect. And it's was as expected. Super quick and good customer service and the breakfast was just what was needed ? can't fault it.
Dear management, pay attention to the work of your staff, you always have a lot of people in your kitchen, but with 3 orders on the screen, I waited 13 minutes for my order! Which included two burgers, 2 fries and water! And this is not the first time, it happens all the time! And today I couldn’t stand it anymore, when I arrived home I discovered that they had given me half a pack of potatoes! I'm sorry, of course, but it's my money! Either you don’t put cheese on the burger, or you don’t put sauce on it, and there are many such moments! Please pay attention to this
It's not often I visit tbh, but I can't say anything negative, albeit shake machine is often down as per most locations, but for the occasional comfort food, it's done what it says on the tin.
We had to wait 40 mins for our happy meals. We ordered seven. Once we finally received them and I did complain the manager offered us sauces and then went and his away again. We then left with our order to find two of the happy meals had the incorrect food, there were no toys and the chips we couldn't work out if they were raw or cold. Awful service
Only ordered some simple food... waited about 15 minutes and saw other orders come out before mine. Maybe it was just a bad day for the team?
Me and my partner went to get some dinner we ordered 2 chicken mayos a double cheeseburger 1 small fries 1 apple pie 3 milkshakes and a hot chocolate well I am absolutely baffled as to who you employee the chicken mayor wernt even wrapped properly ten ton of lettuce the fries were cold the apple pie was cold the presentation of the food was outrageous will not be returning!!!!!
Rather slow service! Food could be hotter.
Absolutely rubbish!!! Been to the drive through 3 times now and they have never got my order correct and even when you realise you have the wrong order and go into ask for the right one they treat you like as if it's your fault and why are you complaining. So I would NOT recommend this restaurant of you can call it that at all the service is atrocious.
Restaurantji Recommends
Said they closed at 10 pm and refused to services even thou we got there at 9:30 , still service drive through even as they turned us
I use mcds more than I should and honestly a lot are going downhill at the moment (I travel the full UK regularly) however this one was genuinely good, the coke was fizzy, cold and ice. The burgers were hot, actually in one piece and the fries were fresh and salty !!! They didn't try and charge me for sauce either, guy at the till was helpful and friendly solid 9/10.
McDonald's never disappoints, and my recent visit was no exception! The moment I walked in, I was greeted with a warm smile from the friendly staff, creating a welcoming atmosphere.The menu offered a wide variety of options to choose from, catering to various tastes and preferences. Whether I was in the mood for a classic Big Mac or wanted to try one of their new specialty items, I knew I was in for a treat.The service was efficient and quick, which was perfect for a busy day when I needed a quick bite to eat. Despite the bustling environment, the staff managed to keep everything running smoothly.What impressed me the most was the cleanliness and hygiene maintained throughout the restaurant. The dining area was spotless, and the tables were promptly cleared, ensuring a pleasant dining experience.McDonald's commitment to quality was evident in the delicious food they served. The fries were perfectly golden and crispy, and the burgers were freshly prepared, bursting with flavor.Whether it's for a quick meal or a snack, McDonald's remains a reliable go-to option. The consistent quality, friendly service, and diverse menu make it a favorite for many, including myself. I'll definitely be returning for more satisfying meals in the future!
Typical Burger joint and usual range of food.However the staff at this particular site were friendly and welcoming. The chap covering the tables and tidying up was particularly cheerful and polite. That makes a big difference to customers
Just gone to get breakfast. Went thru the drive thru, but asked to park up again. This happens far too often! It's not even busy!! Useless.